On January 31, 2020, the Secretary of the Department of Health and Human Services (HHS) declared Coronavirus Disease 2019 (COVID-19) a Public Health Emergency (PHE). During this public health emergency, the Secretary of HHS has taken action to encourage the use of telehealth. Telehealth generally refers to a health care provider’s use of information and communication technology in the delivery of clinical and nonclinical health care services. The use of telehealth during public health emergencies can assist health care professionals with, for example, reserving in-person care for patients with critical health care needs and diminishing the spread of communicable diseases. Some stakeholders, however, are experiencing challenges with establishing, implementing, and offering virtual health care services through telehealth programs.
The National Consortium of Telehealth Resource Centers, referred to in this report as the TRC Consortium, is helping stakeholders (state and local health care facilities, health care administrators, chief financial officers, health care providers, and patients) respond to COVID-19 through the use of telehealth. The TRC Consortium is the grantee of the Telehealth Resource Center Program, which was established by the Health Care Safety Net Amendments of 2002 (P.L. 107-251, as amended). The TRC Consortium provides short- and long-term assistance, access to telehealth experts, policy analysis, technology assessments, education and training materials, and specialized tools and templates.
On January 31, 2020, the Secretary of the Department of Health and Human Services (HHS) declared Coronavirus Disease 2019 (COVID-19) a Public Health Emergency (PHE).1 During this public health emergency, the Secretary of HHS has taken action to encourage the use of telehealth.2 Telehealth generally refers to a health care provider's use of information and communication technology in the delivery of clinical and nonclinical health care services.3 The use of telehealth during public health emergencies can assist health care professionals with, for example, reserving in-person care for patients with critical health care needs and diminishing the spread of communicable diseases. Some stakeholders, however, are experiencing challenges with establishing, implementing, and offering virtual health care services through telehealth programs.
This report provides a brief overview of the National Consortium of Telehealth Resource Centers and describes its capacity to help various stakeholders adapt telehealth to provide care during national public health emergencies.
The National Consortium of Telehealth Resource Centers, referred to in this report as the TRC Consortium, is helping stakeholders (e.g., state and local health care facilities, health care administrators, chief financial officers, health care providers, and patients) respond to COVID-19 through the use of telehealth.4 The TRC Consortium provides short- and long-term assistance, access to telehealth experts, policy analysis, technology assessments, education and training materials, and specialized tools and templates, all of which are generally provided at no cost.5
The TRC Consortium is the grantee of the Telehealth Resource Center Program.6 The grant program, which was established by the Health Care Safety Net Amendments of 2002 (P.L. 107-251, as amended) that was recently amended by the Coronavirus Aid, Relief, Economic Security Act (CARES Act; P.L. 116-136), aims to support initiatives that utilize telehealth technologies.7 Stakeholders outside of these areas can access resources through the TRC Consortium. For example, on March 19, 2020, the TRC Consortium held a webinar on telehealth and COVID-19 for the public.8
The Health Resources and Services Administration (HRSA) of HHS administers the grant program. The authorization of $20 million in appropriated funds for the TRC program expired in 2002; an appropriation "for such sums as may be necessary" expired in 2006.9 However, Congress continues to fund the program through annual appropriations. The FY2020 appropriations report language provides $28.5 million to HRSA's overarching Telehealth Program, which includes the TRC program.10 P.L. 116-136 provides an authorization of appropriations to the TRC program of $29 million for each of fiscal years FY2021-FY2025.
Current law authorizes the TRC Consortium to use funds to pay for salaries, equipment, operation, and other costs for
P.L. 107-251 allowed HRSA to establish TRCs under the TRC program; therefore, the TRC Consortium comprises 2 national TRCs and 12 regional TRCs. (Section 3212 of P.L. 116-136 removes HRSA's authority to establish additional TRCs.)
There are two national TRCs: (1) the National Telehealth Policy Resource Center (NTRC-P) and (2) the National Telehealth Technology Assessment Resource Center (TTAC). The Center for Connected Health Policy (CCHP) is the federally designated NTRC-P. CCHP provides the public with federal and state laws and reimbursement policies on telehealth, including those related to COVID-19.12 TTAC is a standalone federally designated organization. TTAC provides information on national standards, clinical application, and technology assessments.13
Twelve regional TRCs are responsible for providing U.S. jurisdictions, including U.S. territories, with telehealth-related assistance. Table 1 lists each of the 12 regional TRCs with the U.S. jurisdictions that the regional TRC covers. The table also includes the publicly accessible websites for each of the TRCs.
Regional TRC |
Covered U.S. Jurisdictions |
Regional TRC Website |
California Telehealth Resource Center |
California |
|
Great Plains Telehealth Resource and Assistance Center |
Iowa, Minnesota, Nebraska, North Dakota, South Dakota, and Wisconsin |
|
Heartland Telehealth Resource Center |
Kansas, Missouri, and Oklahoma |
|
Mid-Atlantic Telehealth Resource Center |
Delaware, Kentucky, Maryland, New Jersey [shared], North Carolina, Pennsylvania, Virginia, Washington DC, and West Virginia, |
|
Northeast Telehealth Resource Center |
New England (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont), New York, and New Jersey [shared] |
|
Northwest Regional Telehealth Resource Center |
Alaska, Idaho, Montana, Oregon, Utah, Washington, and Wyoming |
|
Pacific Basin Telehealth Resource Center |
American Samoa, Commonwealth of the Northern Mariana Islands, Guam, Hawaii, Republic of Palau, the Federated States of Micronesia, and the Republic of the Marshall Islands |
|
South Central Telehealth Resource Center |
Arkansas, Mississippi, and Tennessee |
|
Southeast Telehealth Resource Center |
Alabama, Florida, Georgia, and South Carolina |
|
Southwest Telehealth Resource Center |
Arizona, Colorado, Nevada, New Mexico, and Utah |
|
TexLa Telehealth Resource Center |
Louisiana and Texas |
|
Upper Midwest Telehealth Resource Center |
Illinois, Indiana, Michigan, and Ohio |
Source: CRS prepared this table using information from National Consortium of Telehealth Resource Centers, Find Your TRC, https://www.telehealthresourcecenter.org/who-your-trc/.
Examples of TRCs' work, according to the TRC Consortium, include helping stakeholders design clinical protocols, select telehealth technologies, identify federal and state funding opportunities, complete telehealth grant applications, and address licensure and credentialing barriers.14 Stakeholders, who seek assistance with telehealth related matters, including those related to the COVID-19 outbreak, may visit their respective regional TRC websites. The websites contain the telephone numbers and email addresses for the regional TRCs. Stakeholders may visit the TRC Consortium's website for the telephone numbers of each of the 12 regional TRCs and to contact the TRC Consortium directly for assistance.15
Author Contact Information
1. |
Department of Health and Human Services (HHS), "Secretary Azar Declares Public Health Emergency for United States for 2019 Novel Coronavirus," press release, January 31, 2020, https://www.hhs.gov/about/news/2020/01/31/secretary-azar-declares-public-health-emergency-us-2019-novel-coronavirus.html. For background information on the COVID-19 outbreak, see CRS In Focus IF11421, COVID-19: Global Implications and Responses, and CRS Report R46219, Overview of U.S. Domestic Response to Coronavirus Disease 2019 (COVID-19). Other CRS products on COVID-19 are accessible at https://www.crs.gov/resources/coronavirus-disease-2019. |
2. |
HHS, "Secretary Azar Announces Historic Expansion of Telehealth Access to Combat COVID-19," press release, March 17, 2020, https://www.hhs.gov/about/news/2020/03/17/secretary-azar-announces-historic-expansion-of-telehealth-access-to-combat-covid-19.html. |
3. |
For background information on telehealth, see CRS Report R46239, Telehealth and Telemedicine: Frequently Asked Questions. |
4. |
National Consortium of Telehealth Resource Centers (TRC Consortium), About Our Consortium, https://www.telehealthresourcecenter.org/about-us/; and TRC Consortium, COVID-19 Telehealth Toolkit, March 18, 2020, https://www.telehealthresourcecenter.org/wp-content/uploads/2020/03/Telehealth-and-COVID-19-FINAL.pdf. |
5. |
This list was adapted from TRC Consortium, A Decade of Service: A Report on Ten Years of Service-With an Eye to the Future, p. 3, https://www.nrtrc.org/content/article-files/White%20Papers/TRC%2010%20Year%20Report%20digital.pdf (hereinafter referred to as TRC Consortium, A Decade of Service). |
6. |
Health Resources and Services Administration (HRSA), of HHS, Telehealth Resource Center Grant Program, https://www.hrsa.gov/grants/find-funding/hrsa-16-013. |
7. |
This new authority is pending codification at 42 U.S.C. §254c-14 and Section 330I of the Public Health Service Act. See Section 3212 of P.L. 116-136. |
8. |
TRC Consortium, NCTRC Webinar-Telehealth and COVID-19, https://www.telehealthresourcecenter.org/event/nctrc-webinar-telehealth-and-covid-19/. |
9. |
42 U.S.C. §254c-14(s)(2). |
10. |
H.Rept. 116-62, p. 327. To learn about HRSA's other telehealth programs, see HRSA, FY2021 Justification of Estimates for Appropriations Committees, pp. 324-328, https://www.hrsa.gov/sites/default/files/hrsa/about/budget/budget-justification-fy2021.pdf. |
11. |
This list was adapted from 42 U.S.C. §254c-14(k)(2). |
12. |
Center for Connected Health Policy, COVID-19 Telehealth Coverage Policies, https://www.cchpca.org/resources/covid-19-telehealth-coverage-policies. |
13. |
National Telehealth Technology Assessment Resource Center, http://telehealthtechnology.org/. |
14. |
TRC Consortium, A Decade of Service, pp. 7 and 13. |
15. |
To view the telephone numbers of each of the 12 regional TRCs, see TRC Consortium, Find Your TRC, https://www.telehealthresourcecenter.org/who-your-trc/. To reach out to the TRC directly, see TRC Consortium, Contact Us, https://www.telehealthresourcecenter.org/contact/. |