 
 
 
 INSIGHTi 
 
HSA@20 Episode Companion: Personnel 
March 24, 2023 
This Insight accompanies the “Personnel” episode of 
The Homeland Security Act at 20 podcast series and 
includes background information on the issues discussed during the podcast. 
Click thi
s link to ask questions, provide feedback, or offer suggestions for future topics. You can also e-
mail the podcast team at
 HSA20@loc.gov. Thank you for your engagement. 
Definitions 
Homeland Security Enterprise 
  Broadly defined as the universe of those engaged in accomplishing homeland security 
goals at all levels of government, in the private sector, and across civil society. 
  Perceptions of what the enterprise encompasses may vary depending on the issue at hand, 
given the breadth of the mission set. 
Federal Employees  
  Employees of the federal civil service are divided into
 three categories:  
o  competitive service (the largest category, appointed through competitive examination);  
o  excepted service (appointed without competitive examination); and  
o  senior executive service (high-level administrators). 
  Management authorities for civilian personnel generally are i
n 5 U.S. Code.   The civil service includes civilian employees of the armed services. 
Military Personnel/Servicemembers 
  Uniformed personnel of the armed services of the United States. 
o  Most of the armed services are within the Department of Defense, including the 
Army, Navy, Marine Corps, Air Force, and Space Force. 
o  The U.S. Coast Guard (USCG), as part of the Department of Homeland Security 
(DHS), is the only armed service outside the Department of Defense. 
  Management authorities in multiple places in the 
U.S. Code: 
Congressional Research Service 
https://crsreports.congress.gov 
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CRS INSIGHT 
Prepared for Members and  
 Committees of Congress 
 
  
 

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o  
Title 10 – Armed Forces 
o  
Title 14 – Coast Guard 
o  
Title 37 – Pay and Allowances  
  Servicemembers are not considered federal employees or part of the civil service. 
Figure 1. Department of Homeland Security (DHS) and U.S. Coast Guard (USCG)  
Civilian Personnel and Servicemembers 
As of September 30, 2022 
 
Source: CRS analysis of data from FedScope and USCG Liaison Office e-mail to CRS, February 2, 2023. 
Note: Historical data on DHS civilian staffing is available in CRS Report R47446,
 The Department of Homeland Security: A 
Primer.  
Ideas for Civil Service Reform Under Hart-Rudman 
  
U.S. Commission on National Security/21st Century (Hart-Rudman Commission) 
o  Co-chaired by former Senators Gary Hart and Warren Rudman. 
o  Its
 third of three reports, months before 9/11, called for a “National Homeland 
Security Agency.” 
o  It also made recommendations for civil service reforms, noting “[There] are clearly 
specific problems requiring substantial and immediate attention. These include: the 
aging of the federal workforce; the institutional challenges of bringing new workers 
into government service; and critical gaps in recruiting and retaining information 
technology professionals and those with less-common language skills.” (Discussion 
begins on page 96 of the report.) 
  
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HSA-Linked Civilian Personnel Reforms 
MAX-HR 
HSA provided authority to establish a new human resource management system
 (P.L. 107-296, §841). 
  The George W. Bush Administration release
d a final rule for implementing the system on 
February 1, 2005. 
  Lawsuits filed by federal employee unions led to an injunction against implementation. 
  The DHS Appropriations Act, 200
9 (P.L. 110-161), §533 blocked funding for the system. 
  On October 2, 2008, DH
S rescinded its application of the new system. 
Parallel DOD Civilian Workforce Reforms 
  The National Defense Authorization Act, 20
04 (P.L. 108-136, §1101) authorized a new 
National Security Personnel System. 
  Terminated by the National Defense Authorization Act,
 2010 (P.L. 111-84, §1113). 
Implemented HSA Provisions 
  Chief Human Capital Officers (CHCO) 
o  Authorization of CHCOs—§1302 
  
Office of the Chief Human Capital Officer, DHS 
o  Authorization of th
e CHCO Council—§1303 
  Requirement for OPM to design a system to assess human capital management—§1311 
  Direct Hire Authority—§1312 
o  
A 2021 study looking back at direct hire appointments from FY2014 through FY2018 
showed DHS made one out of every eleven such appointments. 
o  Two positions specific to DHS used direct hire authority frequently:  
  Border Patrol Enforcement (Occupational Code 1896), and   
  Customs and Border Protection (1895). 
Post-HSA Reform – Rotation and Joint Duty 
DHS Programs 
  The Homeland Security Rotation Program was authorized under §622 of the Post-Katrina 
Emergency Management Reform Act of 2006 (PKEMRA;
 P.L. 109-295, Title VI). 
  The
 DHS Joint Duty Program was authorized under §1901 of the National Defense 
Authorization Act for Fiscal Year 20
17 (P.L. 114-329). 
o  Currently codified at
 6 U.S.C. §348(b)(10). 
DOD Origins and Peers 
  These strategies were included in 1986 Defense Department reforms under the 
Goldwater-Nichols Act 
(P.L. 99-433). 
  Originally laid out in Title IV (100 Stat. 1025-1034), it remains as amended at
 10 U.S.C. 
§661. 
  
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  The
 Intelligence Community Joint Duty Program, established under the Enhanced 
Personnel Management subsection 
(50 U.S.C. §3024(l)) in Section 1011 of the 
Intelligence Reform and Terrorism Preparedness Act 
(P.L. 108-458), is a more recent 
iteration. 
Incorporation of USCG personnel into DHS 
HSA §888 transferred the USCG to DHS (currently codified at
 6 U.S.C. §468): 
  Specifically maintained USCG as a distinct entity within DHS;  
  Required DHS to maintain its authorities, functions, and capabilities “without significant 
reduction;” and 
  Prohibited the Secretary from substantially or significantly reducing USCG missions.  
USCG still required to operate as a service in the Navy when directed by Congress or the President
 (14 
U.S.C. §103).  
Current Challenges Facing the Federal Homeland Security Workforce 
USCG Servicemember Challenges 
  Recruiting and retention: 
o  See page 7 of USCG
 Ready Workforce 2030 for a summary of issues. 
o  I
n September 2022, the Government Accountability Office (GAO) noted growing demand for 
a cyber-capable workforce. 
  Sexual assault and harassment: 
o  Identified as a problem
 in DHS and
 across the military services by leadership, and DHS has 
implemented disciplinary reforms after problems were highlighted by outside groups. 
o  USCG Sexual Assault Prevention, Response, and Recovery (SAPRR)
 web resources and 
SAPRR Strategic Plan, 2018-2022. 
DHS Morale 
DHS morale comes up frequently at hearings and has bee
n the sole focus on occasion. 
  
Federal Employee Viewpoint Survey (FEVS) has provided an organizational climate 
survey since 2002. 
  
Best Places to Work (BPTW, assembled b
y the Partnership for Public Service) has used 
FEVS data t
o develop rankings and scores since 2003. 
  
Comparison of the most recent DHS overall BPTW scores to USCG scores. 
  GAO provi
ded observations on morale improvements and recommended actions in 2021. 
FOR MORE INFORMATION 
  For more information on the management of the federal civilian workforce, see CRS In 
Focus IF1
1510, Defense Primer: Department of Defense Civilian Employees, and CRS 
Report R
45635, Categories of Federal Civil Service Employment: A Snapshot; or contact 
our panelists directly.
  
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  For more episodes of this podcast series, search “HSA@20” on the CRS website. 
NEXT EPISODE 
April 3, 2023: Oversight 
 
 
Author Information 
 William L. Painter, Coordinator 
  Barbara L. Schwemle 
Specialist in Homeland Security and Appropriations 
Analyst in American National Government 
 
 
Alan Ott 
   
Analyst in Defense and Intelligence Personnel Policy  
 
 
 
Disclaimer 
This document was prepared by the Congressional Research Service (CRS). CRS serves as nonpartisan shared staff 
to congressional committees and Members of Congress. It operates solely at the behest of and under the direction of 
Congress. Information in a CRS Report should not be relied upon for purposes other than public understanding of 
information that has been provided by CRS to Members of Congress in connection with CRS’s institutional role. 
CRS Reports, as a work of the United States Government, are not subject to copyright protection in the United 
States. Any CRS Report may be reproduced and distributed in its entirety without permission from CRS. However, 
as a CRS Report may include copyrighted images or material from a third party, you may need to obtain the 
permission of the copyright holder if you wish to copy or otherwise use copyrighted material. 
 
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