Federal Student Loan Debt Relief in the
September 17, 2021
Context of COVID-19
Alexandra Hegji
The Higher Education Act of 1965 (HEA; P.L. 89-329, as amended) authorizes the operation of
Analyst in Social Policy
three federal student loan programs: the William D. Ford Federal Direct Loan (Direct Loan)

program, the Federal Family Education Loan (FFEL) program, and the Federal Perkins Loan
program. As of March 31, 2021, $1.6 trillion in loans from these programs, borrowed by or on

behalf of 42.9 million individuals, remained outstanding. In response to the current Coronavirus
Disease 2019 (COVID-19) pandemic, numerous questions have arisen regarding student loan repayment flexibilities and debt
relief that may be available to individuals to alleviate potential financial effects related to COVID-19.
The HEA authorizes several flexibilities that may be relevant to individuals facing financial difficulties resulting from
COVID-19. These include the following:
 Loan deferment and forbearance options offer a borrower temporary relief from the obligation to make
monthly payments. In certain instances, interest does not accrue during deferment periods; although interest
does accrue during forbearance periods. Periods of deferment or forbearance do not count toward the 120
monthly payments required to qualify for Public Service Loan Forgiveness (PSLF), nor do they count
toward the 20- or 25-year repayment periods under the income-driven repayment plans.
 Income-driven repayment (IDR) plans afford borrowers the opportunity to make payments in amounts that
are capped at a specified share or proportion of their discretionary income over a repayment period not to
exceed 20 or 25 years, depending on the plan. At the end of the repayment period, the remaining balance of
an individual’s loans is forgiven.
Recent administrative and congressional actions, including the enactment of the Coronavirus Aid, Relief, and Economic
Security (CARES) Act (P.L. 116-136), provide additional student loan relief measures:
 The accrual of interest on Department of Education (ED) held student loans and certain non-ED-held
student loans is suspended from March 13, 2020, through January 31, 2022.
 ED-held student loans and certain non-ED-held student loans are being placed in a special administrative
forbearance for March 13, 2020, through January 31, 2022. During this time, borrowers will not be required
to make payments due on their loans. This special administrative forbearance will count toward the 120
monthly payments required to qualify for PSLF, the 20- and 25-year repayment periods under the IDR
plans, and the nine voluntary payments required for individuals to rehabilitate their defaulted loans.
 Debt collections activities, including involuntary collection activities such as wage garnishment and offset
of certain federal benefits (e.g., federal income tax return benefits, Social Security benefits) are suspended
on ED-held student loans and certain non-ED-held student loans for March 13, 2020, through January 31,
2022.

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Federal Student Loan Debt Relief in the Context of COVID-19

Introduction
The Higher Education Act of 1965 (HEA; P.L. 89-329, as amended) authorizes the operation of
three federal student loan programs: the Wil iam D. Ford Federal Direct Loan (Direct Loan)
program, the Federal Family Education Loan (FFEL) program, and the Federal Perkins Loan
program.1 While new loans are currently authorized to be made only through the Direct Loan
program, previously made FFEL and Perkins Loan program loans remain outstanding and
borrowers of such loans remain responsible for repaying them.
As of March 31, 2021, approximately $1.6 tril ion in these loans, borrowed by or on behalf of
42.9 mil ion individuals, remained outstanding.2
 Direct Loan program loans are owned by the U.S. Department of Education
(ED). As of March 31, 2021, approximately 36.3 mil ion borrowers owed about
$1.4 tril ion in Direct Loan debt.3
 FFEL program loans may be held by private lenders, guaranty agencies, or ED.
As of March 31, 2021, approximately 10.6 mil ion borrowers owed about $238.8
bil ion in FFEL program debt. Of that, approximately $85.0 bil ion was held by
ED, representing between 2.9 mil ion and 5.7 mil ion borrowers4; about $129
bil ion was held by private lenders, representing debt for about 5.0 mil ion
borrowers; and $25.5 bil ion was held by guaranty agencies, representing debt for
about 1.1 mil ion borrowers.5
 Perkins Loan program loans may be held by institutions of higher education
(IHEs) that made the loans or by ED. During award year 2018-2019 (July 1,
2018-June 30, 2019), approximately 2.0 mil ion borrowers owed about $5.7
bil ion in Perkins Loans. Of that, ED held nearly $1 bil ion representing debt

1 For additional information on loans made under these programs, see CRS Report R45931, Federal Student Loans
Made Through the William D. Ford Federal Direct Loan Program : Term s and Conditions for Borrowers; CRS Report
RL31618, Cam pus-Based Student Financial Aid Program s Under the Higher Education Act; and CRS Report R40122,
Federal Student Loans Made Under the Federal Fam ily Education Loan Program and the William D. Ford Federal
Direct Loan Program : Term s and Conditions for Borrowers (archived).
2 T his number represents an unduplicated number of federal student loan recipients. Some individuals may have
borrowed from more than one federal student loan program. As such, the numbers of recipie nts for the various federal
student loan programs presented herein sum to greater than 42.9 million. U.S. Department of Education, Office of
Federal Student Aid, Federal Student Aid Data Center, “Federal Student Aid Portfolio Summary,”
https://studentaid.gov/sites/default/files/fsawg/datacenter/library/PortfolioSummary.xls, (hereinafter, ED, “ Federal
Student Aid Portfolio Summary”).
3 ED, “Federal Student Aid Portfolio Summary.”
4 Approximately 2.9 million borrowers have FFEL program loans placed with ED-contracted loan servicers, and
approximately 2.7 million borrowers have FFEL program loans placed with the ED -contracted Default Management
System. An individual may have FFEL program loans placed with both ED-contracted loan servicers and the Default
Management System; thus, the unduplicated count of FFEL program borrowers with loans held by ED is unknown.
U.S. Department of Education, Office of Federal Student Aid, Federal Student Aid Data Center, “ Location of Federal
Family Education Loan Program Loans,” https://studentaid.gov/sites/default/files/fsawg/datacenter/library/
LocationofFFELPLoans.xls.
5 An individual borrower may have FFEL program loans held by a commercial lender and a guaranty agency; thus, the
unduplicated count of FFEL program borrowers with loans that are not held by ED is unknown. U.S. Department of
Education, Office of Federal Student Aid, Federal Student Aid Data Center, “ Location of Federal Family Education
Loan Program Loans,” https://studentaid.gov/sites/default/files/fsawg/datacenter/library/LocationofFFELPLoans.xls.
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owed for approximately 375,000 borrowers, and IHEs held about $4.7 bil ion,
representing debt for approximately 1.6 mil ion borrowers.6
In response to the current Coronavirus Disease 2019 (COVID-19) pandemic, numerous questions
have arisen regarding student loan repayment flexibilities and debt relief that may be available to
individuals to al eviate potential financial effects related to COVID-19. The HEA general y
authorizes several options for qualifying individuals. Recent administrative and congressional
action, including the enactment of the Coronavirus Aid, Relief, and Economic Security (CARES)
Act (P.L. 116-136), provide additional student loan relief measures.
This report provides an overview of student loan repayment flexibilities and debt relief provisions
that may be available to borrowers facing financial difficulties resulting from the pandemic. It
first lists some preexisting loan terms and conditions (authorized through statute and regulations)
that may be available to individuals. It then discusses specific administrative and congressional
actions taken to address student loan debt in the context of COVID-19. The report concludes with
a brief description of additional existing authorities that could be utilized to address other aspects
of student loan relief.
Preexisting Loan Terms and Conditions
Several loan terms and conditions that offer forms of repayment relief to borrowers were
authorized in statute and regulations prior to the onset of the COVID-19 pandemic. These include
periods of deferment and forbearance, which offer borrowers temporary relief from the obligation
to make monthly payments; and the availability of income-driven repayment (IDR) plans (e.g.,
income-based repayment, Pay As You Earn [PAYE]), which afford borrowers the opportunity to
make payments in amounts that are capped at a specified share or proportion of their
discretionary income, for a maximum repayment period of 20 or 25 years.
Deferment
A deferment is a temporary period during which a borrower’s obligation to make regular monthly
payments of principal or interest is suspended, and during which an interest subsidy (i.e., interest
does not accrue) may be provided on certain types of loans. Where an interest subsidy is not
provided, unpaid interest that has accrued on a borrower’s loan during a deferment is capitalized
(i.e., added to the principal) at the expiration of the deferment period. Periods of deferment do not
count toward the 120 monthly payments required to qualify for Public Service Loan Forgiveness
(PSLF),7 and most are not included in a borrower’s repayment period (e.g., periods of
unemployment deferment do not count toward the maximum repayment periods of 20 or 25 years
under the IDR plans). In most instances, a borrower must proactively apply for and request a
deferment.
A deferment may be granted for a variety of reasons. Unemployment deferment and economic
hardship deferment (described below) may be especial y relevant to individuals facing financial

6 CRS communication with U.S. Department of Education, Office of Legislative and Congressional Affairs, May 22,
2020.
7 Similarly, periods of deferment do not count toward the 120 monthly payments required to qualify for T emporary
Expanded PSLF (T EPSLF). For additional information on PSLF, see CRS Report R45389, The Public Service Loan
Forgiveness Program : Selected Issues.
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difficulties due to COVID-19. These types of deferment are available to borrowers of loans made
under the Direct Loan, FFEL, and Perkins Loan programs.
Unemployment Deferment
A borrower who is seeking to obtain full-time employment and is either not employed or
employed less than full-time may be granted an unemployment deferment.8 To be eligible, a
borrower must either be receiving unemployment benefits or document that he or she has
registered with a public or private employment agency (if one is available within 50 miles) and is
diligently seeking to obtain full-time employment.
The deferment may be granted for an initial six-month period, and may be extended in six-month
increments.9 A borrower may receive the deferment for a maximum cumulative period of three
years, which may include one or more episodes of unemployment.10
During an unemployment deferment, an interest subsidy is provided on Direct Subsidized Loans,
the subsidized component of Direct Consolidation Loans, FFEL Stafford (Subsidized) Loans, the
subsidized component of FFEL Consolidation Loans, and Perkins Loans.
Economic Hardship Deferment
A borrower may qualify for a deferment during periods while he or she is experiencing an
economic hardship.11 To qualify, a borrower must be (1) receiving payments under a federal or
state public assistance program (e.g., Temporary Assistance for Needy Families [TANF],
Supplemental Security Income [SSI], Supplemental Nutrition Assistance Program [SNAP], state
general public assistance, other means-tested benefits), or (2) working full-time and have a
monthly income that does not exceed an amount equal to 150% of the poverty line applicable to
the borrower’s family size, as calculated on a monthly basis.12
The deferment may be granted for periods of up to one year at a time, and may be extended up to
a cumulative maximum of three years.13 Periods of up to three years while a borrower qualifies
for an economic hardship deferment may be counted as part of the repayment period for eac h of
the IDR plans.

8 34 C.F.R. §§674.34(d), 682.210(h) and (s)(5), 685.204(f); U.S. Department of Education, Office of Federal Student
Aid, “Unemployment Deferment Request,” OMB No. 1845-0011, https://studentloans.gov/myDirectLoan/
downloadForm.action?searchT ype=library&shortName=unemploy&localeCode=en-us&_ga=
2.212772371.684834368.1556119313 -753213604.1539381477.
9 For Perkins Loan program loans, IHEs must reaffirm continued deferment eligibility on at least an annual basis; 34
C.F.R. §674.38(d).
10 After a period of unemployment deferment, a Perkins Loan borrower is entitled to a post -deferment grace period of
six consecutive months; 34 C.F.R. §674.34(k).
11 34 C.F.R. §§674.34(e), 682.210(s)(6), 685.204(g); U.S. Department of Education, Office of Federal Student Aid,
“Economic Hardship Deferment Request,” OMB No. 1845-0011, https://studentloans.gov/myDirectLoan/
downloadForm.action?searchT ype=library&shortName=ecohardshp&localeCode=en-us&_ga=
2.9995570.684834368.1556119313-753213604.1539381477.
12 A borrower may also qualify for an economic hardship deferment if he or she is serving as a volunteer in the Peace
Corps.
13 After a period of economic hardship deferment, a Perkins Loan borrower is entitled to a post -deferment grace period
of six consecutive months; 34 C.F.R. §674.34(k).
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During an economic hardship deferment, an interest subsidy is provided on Direct Subsidized
Loans, the subsidized component of Direct Consolidation Loans, FFEL Stafford Loans, the
subsidized component of FFEL Consolidation Loans, and Perkins Loans.
Forbearance
Forbearance constitutes permission for a borrower to temporarily cease making monthly
payments, to make payments in reduced amounts, or to make payments over an extended period
of time. During periods of forbearance, no interest subsidies are provided (i.e., interest continues
to accrue) and borrowers ultimately remain responsible for paying al of the interest that accrues
on their loans. Borrowers may pay the interest as it accrues during forbearance. At the end of the
forbearance period, any unpaid accrued interest is capitalized into the principal balance of Direct
Loan program and FFEL program loans; it is not capitalized (but remains due) for Perkins Loan
program loans.14 Periods of forbearance do not count toward the 120 monthly payments required
to qualify for PSLF,15 and are not included in a borrower’s repayment period (e.g., periods of
student loan debt burden forbearance do not count toward the maximum repayment periods of 20
or 25 years under the IDR plans). General y, borrowers must apply for forbearance.
General forbearance and student loan debt burden forbearance (described below) may be
especial y relevant to individuals facing financial difficulties due to COVID-19. These types of
forbearance are available to borrowers of loans made under the Direct Loan, FFEL, and Perkins
Loan programs.
General Forbearance
A borrower may request a general forbearance (sometimes referred to as a discretionary
forbearance) on the basis of experiencing a temporary hardship due to financial difficulties, a
change in employment, medical expenses, or other reasons.16
General forbearance may be granted for an initial period of up to 12 months, renewed upon the
borrower’s request, and limited to a maximum of 36 months.17 At the end of the forbearance
period, any unpaid interest that accrued on Direct Loan and FFEL program loans during the
period is capitalized.
Student Loan Debt Burden Forbearance
A borrower may receive a forbearance on the basis of having a federal student loan debt burden
that equals or exceeds 20% of his or her total monthly taxable income.18 To qualify, a borrower

14 34 C.F.R. §§674.33(d), 382.211(a)(4), 385.205(a).
15 Similarly, periods of forbearance do not count toward the 120 monthly payments required to qua lify for T EPSLF.
For additional information on PSLF, see CRS Report R45389, The Public Service Loan Forgiveness Program : Selected
Issues.
16 34 C.F.R. §§674.33(d)(f)(ii), 682.211(a)(2)(i), 685.205(a)(1); U.S. Department of Education, “General Forbearance
Request,” OMB No. 1845-0031, https://studentloans.gov/myDirectLoan/downloadForm.action?searchType=library&
shortName=general&localeCode=en-us&_ga=2.218639505.986094327.1560875974 -753213604.1539381477.
17 U.S. Department of Education, “General Forbearance Request,” OMB No. 1845-0031, https://studentloans.gov/
myDirectLoan/downloadForm.action?searchType=library&shortName=general&localeCode=en-us&_ga=
2.218639505.986094327.1560875974 -753213604.1539381477; U.S. Department of Education, Office of Federal
Student Aid, “Student Loan Forbearance,” https://studentaid.gov/manage-loans/lower-payments/get-temporary-relief/
forbearance (accessed August 12, 2021).
18 34 C.F.R. §674.33(d)(5)(i), 682.211(h)(2)(i)(B), 685.205(a)(6); U.S. Department of Education, Mandatory
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must demonstrate that his or her required monthly payments on HEA Title IV federal student
loans (e.g., loans made under the Direct Loan, FFEL, or Perkins Loan programs) equal or exceed
that amount.
Student loan debt burden forbearance may be granted for an initial period of up to 12 months,
may be renewed upon the borrower’s request, and is limited to a maximum of 36 months.
Income-Driven Repayment Plans
IDR plans19 afford borrowers the opportunity to make payments in amounts that are capped at a
specified share or proportion of their discretionary income20 over a repayment period not to
exceed 20 to 25 years, depending on the plan. At the end of the repayment period, the remaining
balance of an individual’s loans is forgiven. Under these plans, it is possible for a borrower’s
monthly payment to equal $0.
There are several IDR plans currently available to borrowers: the Income-Contingent Repayment
(ICR) plan, the Income-Based Repayment (IBR) plans (one version of which is available to
individuals who qualify as a new borrower on or after July 1, 2014; and another which is
available to individuals who do not qualify as a new borrower as of that date), the Pay As You
Earn (PAYE) repayment plan, and the Revised Pay As You Earn (REPAYE) repayment plan. In
general, Direct Loan borrowers (other than Parent PLUS Loan borrowers) are eligible for any of
these plans.21 FFEL program borrowers (other than Parent PLUS loan borrowers) are only eligible
for the IBR plans.22 Perkins Loan borrowers are not eligible for any IDR plan.
Individuals must apply to repay their loans according to an IDR plan.23 In addition, they must
annual y provide documentation of their income and family size to remain eligible for IDR
repayment.24 Borrowers may update their income and family size at any time if either changes.
Upon submission of such information, a borrower’s monthly payment amount wil be
recalculated accordingly.

Forbearance Request, “Student Loan Debt Burden,” OMB No. 1845 -0018, https://studentloans.gov/myDirectLoan/
downloadForm.action?searchT ype=library&shortName=student&localeCode=en-us&_ga=
2.148341183.986094327.1560875974-753213604.1539381477.
19 For additional information on the IDR plans, see U.S. Department of Education, Office of Federal Student Aid,
“Income-Driven Repayment Plans, https://studentaid.gov/manage-loans/repayment/plans/income-driven (accessed
August 12, 2021) and CRS Report R45931, Federal Student Loans Made Through the William D. Ford Federal Direct
Loan Program : Term s and Conditions for Borrowers.
20 Discretionary income is defined as the portion of a borrower’s adjusted gross income that is in excess of a specified
multiple of the federal poverty guidelines applicable to the borrower’s family size.
21 34 C.F.R. §685.208.
22 34 C.F.R. §682.215.
23 U.S. Department of Education, “Income-Driven Repayment (IDR) Plan Request,” OMB No. 1845 -0102,
https://studentaid.gov/app/images/idrPreview.pdf.
24 On December 19, 2019, the Fostering Undergraduate T alent by Unlocking Resources for Education Act (the
FUT URE Act; P.L. 116-91) was enacted. Among other provisions, P.L. 116-91 authorizes the Internal Revenue Service
to share relevant tax return information with ED for the purpose of determining a Direct Loan borrower’s eligibility for
and repayment obligations under IDR plans. As of the publication date of this report, it appears these procedures have
not yet been operationalized.
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Administrative and Congressional Actions Taken in
Response to COVID-19
ED and Congress have taken steps to provide additional forms of relief to federal student loan
borrowers in response to COVID-19. These include cancel ing Direct Loans for payment periods
during which qualifying individuals withdrew from their course of study due to COVID-19,
temporarily suspending interest accrual on qualifying loans, expanding the instances under which
a forbearance may be available to borrowers of qualifying loans, and temporarily ceasing
col ections on qualifying defaulted loans.
Returning Direct Loans
Under the HEA, a Direct Loan borrower may be required to return or repay al or part of the
Direct Loans borrowed if the student does not complete a payment or enrollment period at an IHE
for which the loan was received. Required procedures for such returns or repayments vary
depending on whether a student did not begin attendance at an IHE or whether he or she
withdrew.
Failure to Begin Attendance
If a student does not begin attendance at an IHE in a payment period25 or period of enrollment,26
Title IV funds (including Direct Loan funds) must be returned to ED by the IHE and/or the
student according the regulatory provisions.27 For Direct Loan amounts required to be returned by
the student, the IHE must immediately notify ED (or its loan servicers) when it becomes aware
that the student wil not begin or has not begun attendance. Loan servicers then issue a final
demand letter to the borrower. The demand letter requires the borrower to repay any loan
principal and accrued interest within 30 days from the date the letter is mailed.28 If the borrower
fails to comply with the demand letter, he or she is considered in default on the loan.
ED has waived the requirement that IHEs notify loan servicers if a student wil not or has not
begun attendance. By waiving this requirement, loan servicers would not issue demand letters,
and borrowers would be able to repay any loans according to the terms of the promissory note,
including receiving a six-month grace period prior to the start of repayment. This waiver expires
at the end of the IHE’s “payment period that begins after the date on which the Federal y-declared
national emergency related to COVID-19 is rescinded.”29

25 A payment period is the period for which a T itle IV student aid disbursement must be made. Payment periods differ
by IHE and may also differ by educational programs within IHEs, based on a variety of criteria including whether an
educational program is measured in clock- or credit -hours and the type of term (e.g., semester, trimester, quarter) the
educational program uses. For additional information, see 34 C.F.R. §668.4.
26 A period of enrollment, often called a loan period, is the period for which a Direct Loan is intended. A period of
enrollment “must coincide with one or more bona fide academic terms established by the school for which institutional
charges are generally assessed (e.g., a semester, trimester, or quarter).” 34 C.F.R. §685.201(b).
27 34 C.F.R. §668.21.
28 34 C.F.R. §685.211(e)(2).
29 Department of Education, “Federal Student Aid Programs (Student Assistance General Provisions, Federal Perkins
Loan Program, William D. Ford Federal Direct Loan Program, and Federal-Work Study Programs),” 85 Federal
Register 79860, December 11, 2020 (hereinafter ED, Waivers and Flexibilities).
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Withdrawal
HEA Section 484B specifies that when a Title IV aid recipient withdraws from an IHE before the
end of the payment or enrollment period for which funds were disbursed, Title IV funds
(including any Direct Loans received) must be returned to ED by the IHE and/or aid recipient
according to statutorily prescribed rules (this is often referred to as Return of Title IV Aid). If an
aid recipient is required to return any portion of a Direct Loan, he or she repays it in accordance
with the terms of the loan.30
The CARES Act authorizes several waivers with respect to Return of Title IV Aid procedures.
Specific to Direct Loan borrowers, the act requires ED to cancel a borrower’s obligation to repay
the entire portion of a Direct Loan associated with a payment period during which the student
withdraws from an IHE as a result of a qualifying emergency.31
Entering Repayment
In general, borrowers of Direct Loan, FFEL, and Perkins Loan program loans are required to
make payments on the loans during a repayment period. The repayment period for Direct
Subsidized Loans, Direct Unsubsidized Loans, FFEL Stafford Loans, FFEL Unsubsidized Loans,
and Perkins Loans begins after a grace period.32 The grace period begins after the borrower ceases
to be enrolled in an eligible postsecondary program on at least a half-time basis (enrollment on at
least a half-time basis is often referred to as in-school status for federal student loan purposes).
The repayment period for Direct PLUS Loans (to graduate students and to parents of dependent
undergraduate students), Direct Consolidation Loans, FFEL PLUS Loans, and FFEL
Consolidation Loans is required to begin when the loan is fully disbursed. However, borrowers of
these loans, along with borrowers of Direct Subsidized Loans, Direct Unsubsidized Loans, FFEL
Stafford Loans, FFEL Unsubsidized Loans, and Perkins Loans, may qualify for a deferment on
the basis of their in-school status (or the in-school status of the student on whose behalf a PLUS
Loan was made to a parent borrower), during which time they are not required to make payments
on their loans but during which interest may accrue.33 A borrower qualifies for such an in-school
deferment if he or she, or the student on whose behalf a PLUS Loan is made, is enrolled on at
least a half-time basis.
ED has announced some flexibilities for borrowers of Direct Loan and FFEL program loans
whose loan status was in-school on the date the student’s “attendance at the institution was
interrupted due to COVID-19 national emergency.”34 The loan status of such borrowers wil
continue to be reported as in-school until the IHE determines that the student has withdrawn from

30 34 C.F.R. §668.22(h)(3)(i).
31 T he CARES Act defines a qualifying emergency as (1) “a public health emergency related to the coronavirus
declared by the Secretary of Health and Human Services pursuant to section 319 of the Public Health Service Act”; (2)
an event related to the coronavirus for which the President declared a major disaster or an emergency under section 401
or 501, respectively, of the Robert T . Stafford Disaster Relief and Emergency Assistance Act”; or (3) “a national
emergency related to the coronavirus declared by the President under section 201 of the National Emergencies Act.”
32 34 C.F.R. §§674.31, 682.209, 685.207. For Direct Loan program and FFEL program loans, the grace period typically
lasts six months. For Perkins Loan program loans, the grace period typically la sts nine months.
33 34 C.F.R. §§674.33, 682.210, 685.204(b).
34 U.S. Department of Education, Office of Postsecondary Education, Electronic Announcement, “UPDAT ED
Guidance for interruptions of study related to Coronavirus (COVID-19),” April 3, 2020, https://fsapartners.ed.gov/
knowledge-center/library/electronic-announcements/2020-04-03/updated-guidance-interruptions-study-related-
coronavirus-covid-19. ED guidance does not specify which circumstances (e.g., an IHE’s temporary closure or a
student’s withdrawal) constitutes an interruption due to COVID-19.
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it.35 ED has permitted IHEs to defer reporting a student’s withdrawn status if the IHE has a
reasonable expectation that it wil reopen at the start of a payment period that begins no later than
90 days following its COVID-19-related closure and that the student wil resume attendance
when the IHE reopens.36 This flexibility is available through the end of an IHE’s payment period
that includes December 31, 2020, or the end of the IHE’s payment period “that includes the end
date for the Federal y-declared emergency related to COVID-19.”37
ED guidance does not address Perkins Loans.
Interest Accrual
Interest is charged on loans made under the Direct Loan, FFEL, and Perkins Loan programs.
Typical y, under a limited set of circumstances the federal government subsidizes some or al of
the interest that would otherwise accrue on certain Direct Subsidized Loans, FFEL Stafford
Loans, and Perkins Loans.38
For March 13, 2020, through January 31, 2022, the accrual of interest on ED-held student loans
(e.g., al Direct Loan program loans, and FFEL and Perkins Loan program loans held by ED),
specified39 defaulted FFEL program loans held by guaranty agencies (GAs)—some of which have
been transferred to ED (see text box below)40—and specified previously defaulted FFEL program

35 U.S. Department of Education, Office of Postsecondary Education, Electronic Announcement, “UPDAT ED
Guidance for interruptions of study related to Coronavirus (COVID-19),” April 3, 2020, https://fsapartners.ed.gov/
knowledge-center/library/electronic-announcements/2020-04-03/updated-guidance-interruptions-study-related-
coronavirus-covid-19.
36 U.S. Department of Education, Office of Postsecondary Education, Electronic Announcement, “Guidance for
interruptions of study related to Coronavirus (COVID-19),” March 5, 2020 (updated March 20, 2020),
https://fsapartners.ed.gov/knowledge-center/library/electronic-announcements/2020-03-05/guidance-interruptions-
study-related-coronavirus-covid-19-updated-june-16-2020.
37 U.S. Department of Education, Office of Postsecondary Education, Electronic Announcement, “Updated deadlines
for flexibilities related to Coronavirus (COVID-19)”, August 21, 2020, https://fsapartners.ed.gov/knowledge-center/
library/electronic-announcements/2020-08-21/updated-deadlines-flexibilities-related-coronavirus-covid-19.
38 Periods of interest subsidy include, but are not limited to, in-school periods while a borrower is enrolled in an eligible
program on at least a half-time basis, during a grace period following enrollment on at least a half -time basis, and
during periods of authorized deferment.
39 Defaulted FFEL program loans held by GAs that are eligible for this relief are those loans on which a default claim
was paid prior to March 13, 2020, that are not subject to an active bankruptcy filing, and that were still in default as of
May 12, 2021. Also included are those loans on which a default claim was paid on or after March 13, 2020, and those
paid on or prior to the end of the current student loan payment pause that are not subject to an active bankruptcy filing
and that were still in default as of May 12, 2021. In general, a GA pays a default claim (i.e., reimburses the FFEL
program loan holder for most or all of the losses associated with a default) if a borrower defaults on their FFEL
program loan. 34 C.F.R. §682.404(a).
40 T he cessation of interest accrual (“0% interest policy”) for defaulted GA-held FFEL program loans was put into
place via administrative action on March 30, 2021. In doing so, ED announced that the policy would apply
retroactively to March 13, 2020, but only for the period that a GA held the loa n. U.S. Department of Education,
“Department of Education Announces Expansion of COVID-19 Emergency Flexibilities to Additional Federal Student
Loans in Default,” press release, March 30, 2021, https://www.ed.gov/news/press-releases/department-education-
announces-expansion-covid-19-emergency-flexibilities-additional-federal-student-loans-default ; and U.S. Department
of Education, Office of Postsecondary Education, Dear Colleague Letter, “Exp ansion of Collections Pause to Defaulted
FFEL Program Loans Managed by Guaranty Agencies (Updated May 24, 2021), May 12, 2021,
https://fsapartners.ed.gov/knowledge-center/library/dear-colleague-letters/2021-05-12/expansion-collections-pause-
defaulted-ffel-program-loans-managed-guaranty-agencies-updated-may-24-2021.
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loans41 is suspended.42 This means borrowers of these loan types wil not be responsible for
paying interest on such loans for this period. (In practice, the cessation of interest accrual means
that the interest rates for qualifying student loans have been effectively set to 0% during this time
period.) This wil permit borrowers to enter into a period of deferment or forbearance without
concern for whether interest would accrue and capitalize. Borrowers who continue making
payments on their loans during this time of interest suspension wil not have decreased monthly
payments. They wil have the full amount of the payments applied toward interest and fees (for
defaulted loans only) that accrued prior to March 13, 2020, and then to loan principal.43
Borrowers who are eligible for this benefit need not apply for it; ED and GAs (in the case of
those currently or previously defaulted FFEL program loans specified above) wil automatical y
adjust their accounts to reflect the interest suspension.
In addition, ED has authorized FFEL program lenders and institutions that hold Perkins Loans to
provide the interest suspension benefit to non ED-held loans on a voluntary basis for the duration
of the COVID-19 national emergency.44 Borrowers who are ineligible for the interest suspension
benefit because their FFEL program lender or Perkins Loan program IHE is not providing it may
take advantage of the interest suspension period by consolidating such loans into a Direct
Consolidation Loan, which is eligible for the interest suspension benefit.45
This interest suspension, coupled with the various options for temporary cessation of payments
(e.g., forbearance, deferment) discussed throughout this report, means that qualifying borrowers

41 T hese loans are those that were in default during the COVID-19 pandemic (regardless of when a default claim was
paid) and for which the default was resolved through rehabilitation or consolidation prior to May 12, 2021. Upon
rehabilitation or consolidation, the loans may have been purchased by third-party lenders or transferred to ED. For any
such loans purchased by a third-party lender, it appears that the loans would be ineligible for the 0% interest policy
after the purchase, as they would be FFEL program loans not held by ED. For any such loans transferred to ED, it
appears that they would be eligible for the 0% interest policy after the transfer, as they would be FFEL program loans
held by ED.
42 T he cessation of interest accrual (“0% interest policy”) for ED-held loans was originally put into place via
administrative action by ED on March 20, 2020. Since then, it has been extended numerous times via administrative
and legislative action. Most recently, on August 6, 2021, ED announced a “ final extension” of the 0% interest rate
policy to last through January 31, 2022. Department of Education, “ Biden Administration Extends Student Loan Pause
Until January 31, 2022,” press release, August 6, 2021, https://www.ed.gov/news/press-releases/biden-administration-
extends-student -loan-pause-until-january-31-2022; and Department of Education, Office of Federal Study Aid,
Coronavirus Info for Students, Borrowers, and Parents, https://studentaid.gov/announcements-events/coronavirus
(accessed August 12, 2021) (hereinafter ED, Coronavirus Info). For additional information on the history of these
actions, see ED, Waivers and Flexibilities, p. 79862.
43 ED, Coronavirus Info (accessed August 12, 2021).
44 ED, Waivers and Flexibilities, p. 79862, and Department of Education, Office of Postsecondary Education,
Electronic Announcement, “UPDATED Guidance for interruptions of study related to Coronavirus (COVID -19),”
April 3, 2020, https://fsapartners.ed.gov/knowledge-center/library/electronic-announcements/2020-04-03/updated-
guidance-interruptions-study-related-coronavirus-covid-19. At least some IHEs have suspended payments on their
Perkins Loans in response to COVID-19. See, for example, Danielle Douglas-Gabriel, “ University of California offers
Perkins Loan borrowers relief. Will other colleges follow?” The Washington Post, April 20, 2020.
45 ED, Coronavirus Info (accessed August 12, 2021). When a borrower consolidates a loan(s) into a Direct
Consolidation Loan, its proceeds are used to pay off the borrower’s previous loans. T he resulting Direct Consolidation
Loan is an entirely new loan with potentially different terms and conditions than the underlying loans; thus, benefits
uniquely associated with the underlying loans (e.g., Perkins Loan cancellation benefits) may no longer be available
upon consolidation. In addition, progress made towards loan forgiveness under the various IDR plans on the underlying
loans will not count toward loan forgiveness under an IDR plan on the resulting Direct Consolidation Loan.
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may temporarily cease making payments on their loans without interest accruing or being subject
to capitalization46 when they begin to make payments again at a later point in time.
Assignment of Certain Defaulted FFEL Program Loans to ED
When an FFEL borrower defaults, the loan holder files a default claim (or insurance claim) with a GA. Upon
payment of the claim, which serves as payment for the holder’s losses stemming from borrower default, the holder
assigns the defaulted loan to the GA, which in turn files a claim with ED for a reinsurance payment. GAs are
responsible for handling initial col ections work on defaulted loans and for administering other aspects of the FFEL
program. In certain instances, ED may require GAs to assign defaulted loans to it. Upon assignment, ED becomes
the holder of the defaulted FFEL program loan and becomes responsible for servicing and col ecting on it (via
contracted loan servicers).
In addition to recently extending several of the COVID-19 pandemic student loan relief provisions (cessation of
interest accrual and debt col ections) to defaulted GA-held FFEL program loans, ED is also requiring that GAs assign
a subset of such loans to it. Specifical y, GAs are required to assign to ED defaulted FFEL program loans on which
the GA pays a default claim to a FFEL program lender on or after March 13, 2020, and on or prior to the end date
of the current student loan payment pause for ED-held loans and that are not subject to an active bankruptcy filing.
Thus, ED wil become the owner of these loans and wil become responsible for servicing and col ecting on such
loans. In addition, these loans wil be returned to good standing (i.e., active repayment status).
Sources: 20 U.S.C. §1078(c)(8); 34 C.F.R. §682.409; and U.S. Department of Education, Office of Postsecondary
Education, Dear Col eague Letter, “Expansion of Col ections Pause to Defaulted FFEL Program Loans Managed by
Guaranty Agencies (Updated May 24, 2021), May 12, 2021, https://fsapartners.ed.gov/knowledge-center/library/
dear-col eague-letters/2021-05-12/expansion-col ections-pause-defaulted-ffel-program-loans-managed-guaranty-
agencies-updated-may-24-2021. For additional information on FFEL program administration and GAs, see CRS
Report R46409, Proposals to Extend CARES Act Provisions to Federal Student Loans Not Held by the Department of
Education: Frequently Asked Questions.
Cessation of Payments
In addition to the preexisting deferment and forbearance options available to borrowers, ED and
Congress have taken further steps to enable borrowers to temporarily cease making payments on
their qualifying loans.
For March 13, 2020, through January 31, 2022, ED-held student loans (e.g., al Direct Loan
program loans, and FFEL and Perkins Loan program loans held by ED) and defaulted GA-held
FFEL program loans that are transferred to ED under specified conditions (see text box)47 wil
have their monthly payments suspended. (In practice, ED is placing al such loans in
administrative forbearance.)48 During this time, borrowers wil not be required to make payments

46 ED has indicated that any interest outstanding on a borrower’s loan before March 13, 2020, may be capitalized,
depending on the status of their loan prior to March 13, 2020. For additional information, see ED, Coronavirus Info
(accessed August 12, 2021).
47 On March 30, 2021, ED announced that FFEL program loans t hat defaulted on or after March 13, 2020, would be
returned to good standing. Because such loans have been returned to good standing and are now held by ED, the
COVID-19 monthly payment suspension that applies to ED-held loans now applies to these loans; t hus, such borrowers
are not required to make monthly payments on their loans. U.S. Department of Education “Department of Education
Announces Expansion of COVID-19 Emergency Flexibilities to Additional Federal Student Loans in Default,” press
release, March 30, 2021, https://www.ed.gov/news/press-releases/department -education-announces-expansion-covid-
19-emergency-flexibilities-additional-federal-student -loans-default; ED, Coronavirus Info (accessed August 12, 2021).
48 An administrative forbearance is a type of forbearance that ED grants without required documentation from a
borrower. Among other qualifying circumstances, ED may grant an administrative forbearance due to a local or
national emergency. 34 C.F.R. §§674.33(d)(5), 682.211(i)(2)(i), 685.205(b)(8).
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due on their loans.49 Borrowers who are eligible for this benefit need not apply for it; ED wil
automatical y suspend payments.
In implementing these provisions, ED has indicated that borrowers may opt out of this special
administrative forbearance by contacting their loan servicer. In addition, any payments made on a
borrower’s account between March 13, 2020, and January 31, 2022, can be refunded to the
borrower. A borrower must contact his or her loan servicer to request a refund.50
ED has also authorized FFEL program lenders and institutions that hold Perkins Loans to provide
the special administrative forbearance to borrowers on a voluntary basis for the duration of the
COVID-19 national emergency.51 Borrowers who are ineligible for this benefit because their
FFEL program lender or Perkins Loan program IHE is not providing it may take advantage of the
benefit by consolidating such loans into a Direct Consolidation Loan.52
General y, periods of deferment and forbearance do not count toward the 120 monthly payments
required to qualify for PSLF, and are not included in a borrower’s repayment period53 (e.g.,

49 On March 20, 2020, ED announced it had directed all federal student loan servicers to grant a 60-day administrative
forbearance (beginning March 13, 2020) to any borrower of an ED-held student loan who requested one. In addition,
ED authorized loan servicers to automatically place into a 60 -day administrative forbearance any borrower of an ED-
held loan who is more than 31 days delinquent on his or her loans as of March 13, 2020, or who becomes 31 days
delinquent thereafter. U.S. Department of Education, “Delivering on President T rump’s Promise, Secretary DeVos
Suspends Federal Student Loan Payments, Waives Interest During National Emergency,” press release, March 20,
2020, https://www.ed.gov/news/press-releases/delivering-president -trumps-promise-secretary-devos-suspends-federal-
student-loan-payments-waives-interest-during-national-emergency. Subsequently, the CARES Act was enacted, which
required that ED automatically suspend all payments on Direct Loans and ED-held FFEL program loans through
September 30, 2020. While the CARES Act did not provide for a suspension of payments on ED -held Perkins Loan
program loans, ED has applied a similar suspension to such loans. ED, Waivers and Flexibilities, p. 79857.
Subsequently, the Administration ext ended the payment suspension on numerous occasions. Most recently, on August
6, 2021, ED announced a “final extension” of the payment suspension to last through January 31, 2022. Department of
Education, “ Biden Administration Extends Student Loan Pause Until January 31, 2022, ” press release, August 6, 2021,
https://www.ed.gov/news/press-releases/biden-administration-extends-student-loan-pause-until-january-31-2022. For
additional information on the history of these actions, see ED, Waivers and Flexibilities, p. 79862.
50 ED, Coronavirus Info (accessed August 12, 2021). It appears that borrowers of non-ED-held FFEL program loans
who made voluntary payments during the payment suspension period, subsequently defaulted on their loans during the
payment suspension period, and had their loans returned to good standing by the Administration would qualify for a
refund of their voluntary payments, even though at the time the payment(s) was made, their loans did not qualify for the
COVID-19 payment suspension.
51 ED, Waivers and Flexibilities, p. 79862, and Department of Education, Office of Postsecondary Education,
Electronic Announcement, “UPDATED Guidance for interruptions of study related to Coronavirus (COVID -19),”
April 3, 2020, https://fsapartners.ed.gov/knowledge-center/library/electronic-announcements/2020-04-03/updated-
guidance-interruptions-study-related-coronavirus-covid-19. Some commercial FFEL program loan holders have
voluntarily provided borrowers with additional forbearance options in response to the COVID -19 pandemic. See, for
example, Marie Albiges, “Virginia offers temporary relief on some private loans during coronavirus, ” The Virginian-
Pilot, April 30, 2020. Some IHEs have suspended payments on their Perkins Loans in response to COVID -19. See, for
example, Danielle Douglas-Gabriel, “ University of California offers Perkins Loan borrowers relief. Will other colleges
follow?”, The Washington Post, April 20, 2020.
52 When a borrower consolidates a loan(s) into a Direct Consolidation Loan, its proceeds are used to pay off the
borrower’s previous loans. T he resulting Direct Consolidation Loan is an entirely new loan with potentia lly different
terms and conditions than the underlying loans; thus, benefits uniquely associated with the underlying loans (e.g.,
Perkins Loan cancellation benefits) may no longer be available upon consolidation. In addition, progress made towards
loan forgiveness under the various IDR plans on the underlying loans will not count toward loan forgiveness under an
IDR plan on the resulting Direct Consolidation Loan.
53 Similarly, periods of deferment and forbearance do not count toward the 120 monthly payments required to qualify
for T EPSLF. For additional information on PSLF, see CRS Report R45389, The Public Service Loan Forgiveness
Program : Selected Issues.
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periods of unemployment deferment do not count toward the maximum repayment periods of 20
or 25 years under the IDR plans). However, for Direct Loan borrowers (the only borrowers
eligible for PSLF), suspended payments that would have been made during the special
administrative forbearance wil count toward the 120 monthly payments required to qualify for
PSLF if the borrower works full-time in qualifying employment during the suspension.54
For borrowers whose loans qualify for the payment suspension, the suspended payments wil also
count toward the 20- and 25-year repayment periods under the IDR plans. Suspended payments
wil also count toward the nine voluntary payments within 10 consecutive months required for
individuals to rehabilitate55 their defaulted loans, but only if those suspended payments occurred
after a borrower entered into a rehabilitation agreement with ED.56 ED has stated that for
defaulted GA-held FFEL program loan borrowers who have entered into a rehabilitation
agreement, “months following entry into the agreement in which payments are not required,
made, or made and then refunded per a borrower request wil be automatical y counted as a
payment toward the required nine payments within 10 months.”57 It is unclear whether suspended
payments on non ED-held FFEL program loans whose lender has authorized this special
administrative forbearance would count toward the 20- and 25-year repayment periods under
applicable IDR plans. Perkins Loans, regardless of whether they are held by ED or an IHE, are
ineligible for IDR plans.
In addition, ED has authorized institutions that hold Perkins Loans to grant a forbearance to
borrowers who are in repayment and are unable to make payments due to COVID-19. Under this
forbearance, interest would continue to accrue. The initial forbearance period may not exceed
three months, but it may be extended upon a borrower providing supporting documentation.
Borrowers must request the forbearance from the IHE. This period of forbearance counts toward
the three-year maximum limit on the number of years of forbearance that may be granted to a
Perkins Loan borrower.58 This flexibility is available through the end of an IHE’s payment period
that includes December 31, 2020, or the end of the IHE’s payment period “that includes the end
date for the Federal y-declared emergency related to COVID-19.”59

54 Similarly, suspended payments that would have been made during the special administrative forbearance will count
toward the 120 monthly payments required to qualify for T EPSLF. ED, Waivers and Flexibilities, p. 79863;
Department of Education, Office of Postsecondary Education, Electronic Announcement, “UPDATED Guidance for
interruptions of study related to Coronavirus (COVID-19),” April 3, 2020, https://fsapartners.ed.gov/knowledge-center/
library/electronic-announcements/2020-04-03/updated-guidance-interruptions-study-related-coronavirus-covid-19; and
ED, Coronavirus Info (accessed August 12, 2021).
55 Loan rehabilitation is the process by which a borrower may bring a loan out of default by adhering to specified
repayment requirements. 34 C.F.R. §§674.39, 682.405, 685.211(f).
56 If a borrower was not in a rehabilitation agreement prior to the start of the paused payments, he or she may enter into
one and any suspended payments following entry into the rehabilitation agreement will count toward rehabilitation.
ED, Coronavirus Info (accessed August 13, 2021).
57 U.S. Department of Education, Office of Postsecondary Education, Dear Colleague Letter, “Expansion of Collections
Pause to Defaulted FFEL Program Loans Managed by Guaranty Agencies (Updated May 24, 2021), May 12, 2021,
https://fsapartners.ed.gov/knowledge-center/library/dear-colleague-letters/2021-05-12/expansion-collections-pause-
defaulted-ffel-program-loans-managed-guaranty-agencies-updated-may-24-2021. See the “ Collection on Defaulted
Loans” section for additional information on refunds of payments made on defaulted GA-held FFEL Program loans.
58 U.S. Department of Education, Office of Postsecondary Education, “UPDATED Guidance for interruptions of study
related to Coronavirus (COVID-19),” electronic announcement, April 3, 2020, https://fsapartners.ed.gov/knowledge-
center/library/electronic-announcements/2020-04-03/updated-guidance-interruptions-study-related-coronavirus-covid-
19.
59 U.S. Department of Education, Office of Postsecondary Education, Electronic Announcement, “Updated deadlines
for flexibilities related to Coronavirus (COVID-19),” August 21, 2020, https://fsapartners.ed.gov/knowledge-center/
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Income-Driven Repayment Recertification
As previously described, borrowers enrol ed in an IDR plan must annual y provide
documentation of their income and family size to remain eligible for IDR repayment (referred to
as recertification).60 ED has waived this requirement for “one calendar year from the date on
which a borrower would have been required to provide recertification documentation in 2020.”61
Subsequently, on August 6, 2021, ED announced that the payment suspension would be extended
through January 31, 2022. It is unclear whether a borrower’s IDR recertification date may be
extended further due to the extension of the payment suspension. ED has indicated that loan
servicers are to notify borrowers of their new recertification date. Borrowers may voluntarily
recertify their income during the payment suspension.62
Loan Default and Collections
Defaulting on a federal student loan can result in a number of adverse consequences for a
borrower. Upon default, the borrower’s obligation to repay the loan is accelerated (i.e., the entire
unpaid balance of principal and interest becomes due in full).63 In addition, the borrower loses
eligibility for certain borrower benefits (e.g., deferment, loan forgiveness), as wel as eligibility to
receive additional Title IV federal student aid. A defaulted borrower may have his or her student
loan account transferred to an ED-contracted private collection agency (PCA) in the case of ED-
held loans, or a GA in the case of defaulted non-ED-held FFEL program loans, that wil contact
the borrower and offer him or her options for voluntary debt resolution, such as loan
rehabilitation, consolidation out of default, or entry into a voluntary repayment agreement. If such
voluntary debt resolution attempts do not succeed, involuntary collection practices may be
utilized, which include administrative wage garnishment; offset of federal income tax returns,
Social Security benefits, and certain other federal benefits; and civil litigation.64
Collection of Defaulted Loans
For March 13, 2020, through January 31, 2022, ED wil halt the above-described involuntary debt
collection practices, and ED-contracted PCAs and GAs wil not engage in proactive collection
activities (i.e., wil not make collection cal s and send letters or bil ing statements to defaulted
borrowers) for al ED-held student loans (e.g., al Direct Loan program loans, and FFEL and

library/electronic-announcements/2020-08-21/updated-deadlines-flexibilities-related-coronavirus-covid-19.
60 If a borrower fails to recertify their income under an IDR plan, the consequences vary depending on the plan. In
general, a borrower’s monthly repayment will be recalculated in a manner that is not based on their income. Under
some of the IDR plans, a borrower’s failure to recertify income annually will also result in any unpaid interest being
capitalized. Under all of the IDR plans, if borrowers fails to recertify their family size, they will rem ain in their chosen
IDR plan, but a family size of one will be assumed for them. If a borrower’s actual family size is larger than one, but a
loan servicer assumed a family size of one due to the borrower’s failure to recertify, his or her monthly payments may
increase under some IDR plans or he or she may lose eligibility to make payments based on income. U.S. Department
of Education, Office of Federal Student Aid, “What happens if I don’t recertify my income and family size by the
annual deadline?”, https://studentaid.gov/manage-loans/repayment/plans/income-driven#fail-to-recertify (accessed
September 17, 2021).
61 ED, Waivers and Flexibilities, pp. 79862-79863.
62 ED, Coronavirus Info (accessed August 12, 2021).
63 34 C.F.R. §§674.31(b)(5), 6823411(f), 685.211(d).
64 For additional information, see 34 C.F.R. Parts 30, 31, 34; and CRS Report R44845, Administration of the William
D. Ford Federal Direct Loan Program .
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Perkins Loan program loans held by ED) and defaulted GA-held FFEL program loans,65
respectively.66 However, borrowers may contact PCAs and GAs to continue repayment
arrangements they had made prior to implementation of this policy, to enter into a loan
rehabilitation arrangement, or to consolidate their loans out of default.67
Borrowers of ED-held loans and defaulted GA-held loans whose federal tax refund or Social
Security benefits were withheld on or after March 13, 2020, and through January 31, 2022, wil
have any offset portion returned to them. Borrowers whose wages were garnished on or after
March 13, 2020, and January 31, 2022, wil have their wages refunded. Final y, borrowers of
defaulted GA-held FFEL program loans who made voluntary payments on or after March 13,
2020, and through January 31, 2022, may request a refund for those payments.68
In addition, ED has authorized institutions to stop collection activities on defaulted Perkins Loans
that they hold upon notification from a borrower, a member of the borrower’s family, or another
reliable source that the borrower has been affected by COVID-19.69 This flexibility is available
through the end of an IHE’s payment period that includes December 31, 2020, or the end of the
IHE’s payment period “that includes the end date for the Federal y-declared emergency related to
COVID-19.”70

65 T he policy to pause collection activities on defaulted GA-held FFEL program loans was put into place via
administrative action on March 30, 2021. In doing so, ED announced that the polic y would apply retroactively to
March 13, 2020. U.S. Department of Education “Department of Education Announces Expansion of COVID -19
Emergency Flexibilities to Additional Federal Student Loans in Default,” press release, March 30, 2021,
https://www.ed.gov/news/press-releases/department -education-announces-expansion-covid-19-emergency-flexibilities-
additional-federal-student -loans-default; and U.S. Department of Education, Office of Postsecondary Education, Dear
Colleague Letter, “Expansion of Collections Pause to Defaulted FFEL Program Loans Managed by Guaranty Agencies
(Updated May 24, 2021), May 12, 2021, https://fsapartners.ed.gov/knowledge-center/library/dear-colleague-letters/
2021-05-12/expansion-collections-pause-defaulted-ffel-program-loans-managed-guaranty-agencies-updated-may-24-
2021.
66 T his policy was originally put into place via administrative action by ED on March 25, 202 0. U.S. Department of
Education, “Secretary DeVos Directs FSA to Stop Wage Garnishment, Collections Actions for Student Loan
Borrowers, Will Refund More T han $1.8 Billion to Students, Families,” press release, March 25, 2020,
https://www.ed.gov/news/press-releases/secretary-devos-directs-fsa-stop-wage-garnishment -collections-actions-
student-loan-borrowers-will-refund-more-18-billion-students-families. Since then, it has been extended numerous times
via administrative and legislative action. Most recently, on August 6, 2021, ED announced a “ final extension” of the
collection suspension to last through January 31, 2022. Department of Education, “ Biden Administration Extends
Student Loan Pause Until January 31, 2022,” press release, August 6, 2021, https://www.ed.gov/news/press-releases/
biden-administration-extends-student -loan-pause-until-january-31-2022; and ED, Coronavirus Info (accessed August
13, 2021). For additional information on the history of these actions, see ED, Waivers and Flexibilities, p. 79856.
67 ED, Coronavirus Info (accessed August 13, 2021).
68 ED, Coronavirus Info (accessed August 13, 2021).
69 U.S. Department of Education, Office of Postsecondary Education, Electronic Announcement, “UPDAT ED
Guidance for interruptions of study related to Coronavirus (COVID-19),” April 3, 2020, https://fsapartners.ed.gov/
knowledge-center/library/electronic-announcements/2020-04-03/updated-guidance-interruptions-study-related-
coronavirus-covid-19.
70 U.S. Department of Education, Office of Postsecondary Education, Electronic Announcement, “Updated deadlines
for flexibilities related to Coronavirus (COVID-19)”, August 21, 2020, https://fsapartners.ed.gov/knowledge-center/
library/electronic-announcements/2020-08-21/updated-deadlines-flexibilities-related-coronavirus-covid-19.
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Satisfactory Repayment Arrangements, Loan Rehabilitation, and
Consolidation Out of Default
To regain Title IV student aid eligibility, a defaulted federal student loan borrower must make six
on-time, voluntary monthly payments on a defaulted loan.71 In addition, loan rehabilitation offers
defaulted borrowers an opportunity to have their loan(s) reinstated as active and to have other
borrower benefits and privileges restored. To rehabilitate a loan, Direct Loan, FFEL, or Perkins
Loan program, borrowers must make nine on-time payments according to general y applicable
procedures.72 Alternatively, a borrower may use the proceeds of a new Direct Consolidation Loan
to pay off one or more defaulted Direct Loan, FFEL, and Perkins Loan program loans. To become
eligible to do so, a borrower must make three consecutive, on-time, full monthly payments on a
defaulted loan.73
ED has stated that if a borrower of a defaulted Direct Loan, FFEL, or Perkins Loan program loan
fails to make any of the consecutive monthly payments required to re-establish eligibility for Title
IV federal student aid, to rehabilitate such defaulted loans, or to consolidate such defaulted loans
out of default, the borrower shal not be considered to have missed any of those payments. This is
a temporary flexibility that is available in response to the COVID-19 pandemic.74
Reporting to Consumer Reporting Agencies
Information about a borrower’s federal student loans is reported to nationwide consumer
reporting agencies on a regular basis. Information reported includes items such as loan amount
and repayment status (e.g., whether a borrower is current on making payments).75
ED has announced that through at least January 31, 2021, it would ensure that any payment that
has been suspended under the special administrative forbearance described above shal be
reported to a consumer reporting agency as if it were a regularly scheduled payment made by the
borrower.76 In addition, GAs that hold defaulted FFEL program loans for which a default claim
was paid on or after March 13, 2020, and prior to the end of the student loan payment pause for

71 34 C.F.R. §§674.9(k), 682.200(b), 685.102(b).
72 34. C.F.R. §§674.39, 682.405, 685.211(f).
73 34 C.F.R. §685.102(b).
74 ED guidance is inconsistent as to the duration of this policy. Some guidance states that this policy is effective
through the end of an IHE’s payment period that includes December 31, 2020, or the end of the IHE’s payment period
“that includes the end date for the Federally-declared emergency related to COVID-19.” U.S. Department of Education,
Office of Postsecondary Education, Electronic Announcement, “ Updated deadlines for flexibilities related to
Coronavirus (COVID-19)”, August 21, 2020, https://fsapartners.ed.gov/knowledge-center/library/electronic-
announcements/2020-08-21/updated-deadlines-flexibilities-related-coronavirus-covid-19. Other guidance states this
policy is effective (at least for Perkins Loans) through December 30, 2020. ED, Waivers and Flexibilities, p. 79862. It
is unclear whether the administrative action to extend other forms of COVID-19 student loan relief through January 31,
2022, also applies to these flexibilities.
75 See, for example, U.S. Department of Education, “Master Promissory Note: Direct Subsidized Loans and Direct
Unsubsidized Loans, William D. Ford Federal Direct Loan Program,” OMB No. 1845 -0007, https://studentaid.gov/app/
subUnsubHT MLPreview.action.
76 U.S. Department of Education, “Federal Student Aid Programs (Student Assistance General Provisions, Federal
Perkins Loan Program, William D. Ford Federal Direct Loan Program, and Federal-Work Study Programs,” 86 Federal
Register 5008, January 19, 2021. ED guidance does not indicate how the newly extended suspended loan payments
(payments suspended through January 31, 2022) will be reported to consumer reporting agencies.
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ED-held loans are to request that consumer reporting agencies delete the record of default from
the borrower’s credit report.77
Teacher Loan Forgiveness
The Teacher Loan Forgiveness78 program provides loan forgiveness benefits to borrowers of
qualifying Direct Loan and FFEL program loans.79 To qualify for benefits, a borrower must serve
as a full-time teacher for at least five consecutive complete academic years in a qualifying school
or public education service agency that serves children from low -income families.
The CARES Act specifies that ED shal waive the requirement that years of qualifying teaching
service be consecutive if an individual’s service was temporarily interrupted due to a qualifying
emergency, and after such temporary disruption the borrower resumes teaching and ultimately
completes a total of five years of qualifying service. Qualifying service may include service
performed before, during, and after the qualifying emergency.80
Borrower Defense to Repayment
In certain circumstances, borrowers may seek discharge of their Title IV student loans by
asserting as a borrower defense to repayment (BDR) certain acts or omission of an IHE, if the
cause of action directly relates to the loan or educational services for which the loan was
provided. Although statutory language specifies BDR as an available discharge option only for
Direct Loan borrowers,81 FFEL and Perkins Loan program borrowers may consolidate their loans
into a Direct Loan program Consolidation Loan to pursue BDR discharge.82 Three different
standards for evaluating BDR discharge may be applied to eligible student loans. The applicable
BDR standards to be used largely depend on when the Direct Loan was made. For Direct
Consolidation Loans made on or after July 1, 2020, the standard applicable to loans made on or
after July 1, 2020, applies.
ED has stated that FFEL and Perkins Loan program borrowers who submitted a BDR application
prior to July 1, 2020, and who would need to consolidate those loans into a Direct Consolidation
Loan to receive BDR relief, wil have their BDR eligibility evaluated by the standards for Direct
Consolidation Loans disbursed between July 1, 2017, and July 1, 2020.83

77 U.S. Department of Education, Office of Postsecondary Education, Dear Colleague Letter, “Expansion of Collections
Pause to Defaulted FFEL Program Loans Managed by Guaranty Agencies (Updated May 24, 2021), May 12, 2021,
https://fsapartners.ed.gov/knowledge-center/library/dear-colleague-letters/2021-05-12/expansion-collections-pause-
defaulted-ffel-program-loans-managed-guaranty-agencies-updated-may-24-2021.
78 HEA §§428J, 460.
79 For purposes of the T eacher Loan Forgiveness program, qualifying loans include Direct Loan program and FFEL
program Subsidized Loans, Unsubsidized Loans, and Consolidation Loans (to the extent they are used to repay a
Subsidized or Unsubsidized Loan). Borrowers must have had no outstanding balance on any federal student loan made
through a program authorized under HEA T itle IV on October 1, 1998, or as of the date the borrower first borrowed
such loan after October 1, 1998.
80 CARES Act §3519.
81 HEA §455(h). For additional information on BDR, see CRS Report R44737, The Closure of Institutions of Higher
Education: Student Options, Borrower Relief, and Other Im plications.
82 34 C.F.R. §685.212(k)(2).
83 ED, Waivers and Flexibilities, p. 79863. Some view the BDR standards for loans disbursed between July 1, 2017,
and July 1, 2020, to be more beneficial to borrowers than the standards that apply to loans made on or after July 1,
2020. See, for example, Letter from AFL-CIO, AFSCME, and Allied Progress, et al. to Senator Dick Durbin and
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Total and Permanent Disability Discharge
Borrowers of Direct Loan program loans, FFEL program loans, and Perkins Loan program loans
are discharged upon being determined to have a total and permanent disability (TPD).84
Borrowers may be determined to have a total and permanent disability if they are
1. certified by a physician as unable to engage in any substantial gainful activity
due to a physical or mental impairment that can be expected to result in death,
has lasted continuously for at least 60 months, or can be expected to last
continuously for 60 months;
2. documented by the Social Security Administration (SSA) as receiving Social
Security Disability Insurance or Supplemental Security Income benefits and that
their next scheduled disability review wil be within five to seven years from the
date of their most recent SSA disability determination; or
3. documented by the Department of Veterans Affairs as having a service connected
disability (or disabilities) that is 100% disabling or they are total y disabled based
on an individual unemployability rating.85
When borrowers are determined to be total y and permanently disabled, their obligation to make
any further payments on their loans is discharged. A TPD discharge approved based on the first or
second criterion above is granted on a conditional basis for a three-year period that begins on the
date of discharge. During the three-year period, borrowers are subject to having their loans
reinstated under a variety of circumstances, including failing to annual y submit to ED
documentation of their annual earnings from employment.86
On March 29, 2021, ED announced that borrowers who had a TPD discharge approved on the
basis of the first or second criterion above wil not be required to submit earnings documentation
during the COVID-19 emergency. This policy is retroactive to March 13, 2020. Borrowers whose
loans were reinstated because they did not submit earnings documentation between March 13,
2020, and the end of the COVID-19 emergency wil have their loan discharge restored and their
three-year monitoring period wil resume based on their original discharge date.87
Additional Flexibilities
In addition to the above-described administrative and congressional actions that have been taken
in response to COVID-19, further flexibility and authority is provided through the Higher
Education Relief Opportunities for Students Act of 2003 (HEROES Act).88 The HEROES Act can

Representative Susie Lee, December 9, 2019, https://ticas.org/wp-content/uploads/2019/12/Coalition-Letter-on-BD-
CRA_.pdf.
84 HEA §§437(a), 455(a)(1), and 464(c)(1)(F)(ii); 34 C.F.R. §§674.61, 682.402, and 685.213.
85 For additional information on T PD discharge, see CRS Report R45931, Federal Student Loans Made Through the
William D. Ford Federal Direct Loan Program : Term s and Conditions for Borrowers.
86 A borrower’s loans may be reinstated if the borrower has annual earnings from employment in excess of 100% of the
federal poverty guidelines for a family of two. T o show compliance with this requirement, borrowers must annually
submit to ED documentation of their annual earnings from employment. 34 C.F.R. §§674.61, 682.402, and 685.213.
87 U.S. Department of Education, “Education Department Announces Relief for Student Loan Borrowers with T otal
and Permanent Disabilities During the COVID-19 Emergency,” press release, March 29, 2021, https://www.ed.gov/
news/press-releases/education-department -announces-relief-student-loan-borrowers-total-and-permanent-disabilities-
during-covid-19-emergency; and ED, Coronavirus Info (accessed August 13, 2021).
88 T he provisions were originally enacted by the Higher Education Relief Opportunities for Students Act of 2001 (2001
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only be implemented, however, in connection with a war or other military action or a national
emergency declared by the President.89 The HEROES Act provides the Secretary with authority to
waive or modify statutory and regulatory requirements that apply to the HEA Title IV student aid
programs in an effort to help affected individuals. There are three categories of affected
individuals:
1. those who are serving on active duty or performing qualifying National Guard
duty during a war or other military operation or national emergency;
2. those who reside or are employed in an area that is declared a disaster area by
any federal, state, or local official in connection with a national emergency; and
3. those who suffered direct economic hardship as a direct result of a war or other
military operation or national emergency.
ED has indicated that some of the administrative actions described above were taken under the
authority of the HEROES Act. However, other examples of support that may be available to
student loan borrowers under the HEROES Act and that were articulated by ED prior to the
COVID-19 pandemic90 include the following:
 For borrowers of loans made under the Direct Loan, FFEL, and Perkins Loan
programs who are in the 1st or 2nd categories of affected individuals, the initial
grace period excludes any period, not to exceed three years, during which a
borrower is an affected individual.
 Borrowers of loans made under the Direct Loan, FFEL, and Perkins Loan
programs who were in an “in-school” status but left school because they became
a 1st or 2nd category affected individual may retain their in-school status for up to
three years. During this period, the Secretary wil pay any interest that accrues on
a FFEL Stafford Loan.
 Borrowers of loans made under the Direct Loan, FFEL, and Perkins Loan
programs who were in an “in-school” deferment or a graduate fel owship
deferment but left school because they became a 1st or 2nd category affected
individual may retain their deferment for a period of up to three years during
which they are affected. During this period, the Secretary wil pay any interest
that accrues on a FFEL Stafford Loan.
 For borrowers of Perkins Loans who are in the 1st or 2nd categories of affected
individuals, any forbearance granted on the basis of their status as an affected
individual is excluded from the usual three-year limit on forbearance. Also, for
these categories of affected individuals, borrowers of Perkins Loans may be

HEROES Act; P.L. 107-122; 20 U.S.C. 1070 note) with an expiration date of September 30, 2003. T he Higher
Education Relief Opportunities for Students Act of 2003 (2003 HEROES Act; P.L. 108-76; 20 U.S.C. 1070 note),
provided for waiver authority and regulatory flexibility from FY2003 -FY2005; it was extended by P.L. 109-78 to
September 30, 2007, and finally made permanent by P.L. 110-93 (20 U.S.C. 1098aa et seq.). For additional information
on these waiver authorities, see CRS Report R42881, Education-Related Regulatory Flexibilities, Waivers, and Federal
Assistance in Response to Disasters and National Em ergencies.
89 On March 13, 2020, President T rump declared a national emergency concerning COVID-19; “Declaring a National
Emergency Concerning the Novel Coronavirus Disease (COVID-19) Outbreak,” March 18, 2020, 85 Federal Register
15337.
90 For information on the current waivers and modificat ions issued, see Department of Education, “Federal Student Aid
Programs (Student Assistance General Provisions, Federal Perkins Loan Program, Federal Family Education Loan
Program, and the Federal Direct Loan Program),” 82 Federal Register 45465-45471, September 29, 2017. T hese
currently available waivers and modifications will expire on September 30, 2022.
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granted forbearance based on an oral request and without written documentation
for a one-year period and an additional three-month transition period.
 Borrowers of FFEL program loans who are in the 1st or 2nd categories of affected
individuals may be granted forbearance based on an oral request and without
written documentation for a one-year period and an additional three-month
transition period.
 For borrowers that may qualify for Teacher Loan Forgiveness (Direct Loan and
FFEL program borrowers) or Perkins Loan Cancel ation (Perkins Loan program
borrowers) on the basis of continuous or uninterrupted qualifying service, such
service wil not be considered interrupted by any period during which they are in
the 1st or 2nd categories of affected individuals or during a three-month transition
period.
 For borrowers who defaulted on Direct Loan, FFEL, or Perkins Loan program
loans and are seeking to rehabilitate their loans by making nine on-time payments
according to general y applicable procedures,91 any payments missed during
periods when they are in the 1st or 2nd categories of affected individuals or during
a three-month transition period shal not be considered an interruption in the
series of payments required for loan rehabilitation.
 For borrowers who defaulted on Direct Loan, FFEL, or Perkins Loan program
loans and are seeking to reestablish eligibility for Title IV federal student aid by
making six consecutive on-time payments, any payments missed during periods
when they are in the 1st or 2nd categories of affected individuals or during a three-
month transition period shal not be considered an interruption in the series of
payments required for purposes of reestablishing Title IV eligibility.
 For borrowers who defaulted on Direct Loan or FFEL program loans and are
seeking to consolidate loans out of default, any payments missed during the
period when they are in the 1st or 2nd category of affected individuals or during a
three-month transition period shal not be considered an interruption in the series
of payments required for purposes of reestablishing Title IV aid eligibility.
 Borrowers who are repaying their Direct Loan or FFEL program loans according
to an IDR plan and because of their status as 1st or 2nd category affected
individuals are unable to provide information normal y required annual y to
document their income and family size may maintain their current payment
amount for a period of up to three years, including a three-month transition
period. This flexibility is made in lieu of having their payment amount adjusted
to be based on a standard 10-year repayment plan or an alternative repayment
plan, as applicable.

91 34 C.F.R. §§674.39, 682.405, 685.211(f).
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Author Information

Alexandra Hegji

Analyst in Social Policy

Disclaimer
This document was prepared by the Congressional Research Service (CRS). CRS serves as nonpartisan
shared staff to congressional committees and Members of Congress. It operates solely at the behest of and
under the direction of Congress. Information in a CRS Report should n ot be relied upon for purposes other
than public understanding of information that has been provided by CRS to Members of Congress in
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Congressional Research Service
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