What Is An Autodialer? A Lingering Robocall Enforcement Question

What Is An Autodialer? A Lingering Robocall Enforcement Question

Legal Sidebari

What Is An Autodialer? A Lingering Robocall
Enforcement Question
February 13, 2020
On December 30, 2019, President Trump signed the Pallone-Thune Telephone Robocall Abuse Criminal
Enforcement and Deterrence Act (TRACED Act) into law. The TRACED Act is Congress’s latest effort to
control the proliferation of unwanted automated telemarketing calls, commonly known as “robocalls.”
The committee report accompanying the act notes that while existing law makes certain types of robocalls
illegal, including those made without the recipient’s consent, U.S. numbers continue to receive more of
these calls each year. The TRACED Act enables the Federal Communications Commission (FCC) to
enforce more aggressively the prohibitions on unwanted robocalls included in the Telephone Consumer
Protection Act (TCPA). Among other things, the TRACED Act authorizes the FCC to seek forfeiture
penalties for first-time violators and extends the statute of limitations for intentional violations to four
years.
However, one central enforcement issue remains unresolved: what exactly is a “robocall”? The TCPA
makes it illegal to call any wireless phone number using an “automatic telephone dialing system” (an
autodialer) or an artificial or prerecorded voice. While the text of the TCPA defines “automatic telephone
dialing system,” uncertainty has emerged as to how this definition—written in 1991—applies to a
technological landscape that is far different today from what existed at the time the TCPA became law.
This Sidebar discusses how the FCC and federal courts of appeals have interpreted the TCPA’s autodialer
definition and identifies the current legal issues regarding this definition that the FCC, federal courts, or
Congress may be able to resolve.
The TCPA’s Autodialer Definition
When Congress passed the TCPA in 1991, Americans faced a widespread and growing issue of
“pervasive” telemarketing. Congress noted that the most pernicious telemarketing calls from a consumer
standpoint are “automated or prerecorded telephone calls,” which the TCPA describes as “a nuisance and
an invasion of privacy.” To address this issue, the TCPA prohibits “using any automatic telephone dialing
system or an artificial or prerecorded voice” to call a wireless telephone number, with limited exceptions.
The TCPA, in turn, defines an automatic telephone dialing system as “equipment which has the capacity
(A) to store or produce telephone numbers to be called, using a random or sequential number generator;
and (B) to dial such numbers.”
Congressional Research Service
https://crsreports.congress.gov
LSB10406
CRS Legal Sidebar
Prepared for Members and
Committees of Congress

Congressional Research Service
2
FCC Definitions
The FCC has issued a number of orders clarifying what sort of equipment qualifies as an autodialer under
the TCPA. In a 2003 Order, the FCC determined that a “predictive dialer”—which dials phone numbers
while a telemarketer is on another call in anticipation of the telemarketer completing that call—is an
autodialer, despite comments averring that predictive dialers do not dial “random or sequential” numbers
because they rely on predetermined lists of phone numbers. The FCC emphasized that the TCPA requires
only that equipment have the “capacity” to perform the functions identified in the TCPA, and determined
that “Congress anticipated that the FCC, under its TCPA rulemaking authority, might need to consider
changes in technologies.” The FCC further noted that the “capacity to dial numbers without human
intervention” was an autodialer’s primary characteristic, regardless of how the equipment actually stores
and dials numbers.
In 2015, the FCC issued a sweeping order discussing a number of terms in the TCPA, including the
autodialer definition. In the order, the FCC reaffirmed that dialing equipment with the capacity to function
as an autodialer qualifies as an autodialer “even if it is not presently used for that purpose, including when
the caller is calling a set list of consumers.” Several commenters sought clarification on what it means for
equipment to have the “capacity” to store or generate sequential or random numbers. The FCC responded
by interpreting “capacity” to include potential modifications to a device, such as the addition of software,
even if those modifications are not present on the device. The order acknowledged, however, that
equipment must have “more than a theoretical potential” of modification to be an autodialer, lest the
definition sweep in “every piece of malleable and modifiable dialing equipment.”
Then-Commissioner and current FCC Chairman Ajit Pai dissented, arguing that an autodialer should be
defined by its present capacity to dial random or sequential numbers. Commissioner Pai asserted that the
order’s expansive interpretation of “capacity,” by analogy, would mean that a one-gallon bucket has the
“capacity” to store two gallons of water “just because it could be modified to hold two gallons.”
Legal Challenges
A number of industry groups challenged various aspects of the 2015 order in the U.S. Court of Appeals
for the D.C. Circuit. In ACA International v. FCC, the court set aside the FCC’s “unreasonably
expansive” interpretation of the TCPA’s autodialer definition. Writing for a unanimous panel, Judge
Srinivasan observed that the FCC’s interpretation would have “the apparent effect of embracing any and
all smartphones,” given that any smartphone can be modified with the addition of software to call and
store random or sequentially generated numbers. The consequence of this interpretation, Judge Srinivasan
explained, would be that the TCPA’s prohibitions on calls made using an autodialer—and the legal
liability associated with those prohibitions—would cover any uninvited call made from a smartphone to a
wireless phone number. Because this interpretation would create potential liability for using “the most
ubiquitous type of phone equipment known, used countless times each day for routine communications by
the vast majority of people in the country,” the D.C. Circuit held the FCC’s position to be “untenable.”
Following the D.C. Circuit’s decision in ACA International, the FCC sought comment on how to define
an autodialer under the TCPA. At the time Congress passed the TRACED Act more than a year and a half
later, the FCC had not yet released any new guidance on that question.
Without FCC guidance, federal courts hearing TCPA claims have interpreted the TCPA’s autodialer
definition themselves. The Second, Third, and Eleventh Circuits each have held that a device is an
autodialer only if the device has the capacity to generate and dial random or sequential telephone numbers
at the time of a call. The Ninth Circuit, however, adopted a new interpretation that extends to “devices
with the capacity to dial stored numbers automatically,” regardless of how the numbers are generated. The
Ninth Circuit’s decision prompted the FCC to solicit additional comments on what constitutes an
autodialer, but has not led to any further agency action.

Congressional Research Service
3
Current Issues
Courts, the FCC, and regulated entities have struggled with two particular questions when interpreting the
TCPA’s autodialer definition. The first, as laid out in earlier FCC orders and ACA International, is what it
means for equipment to have the “capacity” to do something. The Second, Third, and D.C. Circuits have
rejected the FCC’s expansive definition of “capacity” in favor of a limited construction focused on the
equipment’s present features. The Ninth Circuit, on the other hand, reached its decision without defining
“capacity.”
The second question concerns what functions a piece of equipment must have the capacity to perform to
qualify as an autodialer. According to the TCPA, an autodialer’s functions are (1) storing or producing
“telephone numbers to be called, using a random or sequential number generator,” and (2) dialing such
numbers. The Third Circuit has opined that “it is unclear how a number can be stored (as opposed to
produced) using a ‘random or sequential number generator.’” In its 2003 order, and again in its 2015
order, the FCC appeared to interpret these clauses to include equipment with the capacity “to store or
produce numbers and dial those numbers at random, in sequential order, or from a database of numbers.”
Although the D.C. Circuit vacated the FCC’s 2015 order, the court understood this passage to mean that
an autodialer must have “the ability to generate and then dial ‘random or sequential numbers,’” and the
Third Circuit adopted the D.C. Circuit’s reasoning in subsequently interpreting the TCPA’s autodialer
definition. Conversely, the Ninth Circuit read the TCPA’s first clause as (1) storing numbers to be called
or (2) producing numbers to be called, using a random or sequential number generator—thereby
encompassing equipment that dials stored numbers even if the equipment is incapable of producing
numbers. In the early weeks of 2020, the Eleventh Circuit rejected the Ninth Circuit’s approach, relying
on “conventional rules of grammar and punctuation” in determining that the phrase “using a random or
sequential number generator” applies to storing numbers as well as producing them.
The divergent holdings of the Ninth and Eleventh Circuits regarding the requisite functions of an
autodialer have created a circuit split. In an appeal from a separate Ninth Circuit decision, Facebook has
asked the Supreme Court to review this issue, but the Court has not yet decided whether it will do so. The
FCC may still promulgate its own interpretation of the autodialer definition. However, any such
administrative action would be subject to further judicial review, where federal courts would assess the
FCC’s interpretations under the Chevron deference framework.
Other portions of the TCPA are also under review. Citing First Amendment concerns, both the Fourth and
Ninth Circuits invalidated an exception to the robocall prohibition for calls made to collect debts owed to
the United States. The Supreme Court has granted certiorari in the Fourth Circuit case, suggesting that the
Court may decide this issue before its current term ends in June.
The myriad litigation involving the TCPA may dramatically reshape the scope of the TCPA’s ban
on robocalls—and could, one of the parties before the Supreme Court argues, eradicate the ban
altogether. Consequently, depending on the outcome of the litigation, Congress may consider
clarifying the TCPA’s definition of “automatic telephone dialing system” to be consistent with
the TRACED Act’s stated purpose of reducing illegal and unwanted robocalls.

Congressional Research Service
4
Author Information

Eric N. Holmes

Legislative Attorney

Disclaimer
This document was prepared by the Congressional Research Service (CRS). CRS serves as nonpartisan shared staff
to congressional committees and Members of Congress. It operates solely at the behest of and under the direction of
Congress. Information in a CRS Report should not be relied upon for purposes other than public understanding of
information that has been provided by CRS to Members of Congress in connection with CRS’s institutional role.
CRS Reports, as a work of the United States Government, are not subject to copyright protection in the United
States. Any CRS Report may be reproduced and distributed in its entirety without permission from CRS. However,
as a CRS Report may include copyrighted images or material from a third party, you may need to obtain the
permission of the copyright holder if you wish to copy or otherwise use copyrighted material.

LSB10406 · VERSION 3 · NEW