Reported losses associated with financial fraud and scams have been increasing, garnering attention from law enforcement, private industry, policymakers, and the general public. According to the Federal Trade Commission (FTC), total losses from fraud were an estimated $262 billion in 2025. Such scams are often initiated through technology, including through social media or telecommunications, but finalized through financial institutions, including banks. These frauds and scams can deprive victims of their savings, deteriorate their overall financial health, and undermine public confidence in the financial system.
One way financial institutions can potentially counter such scams is by holding or postponing transactions or disbursements when they suspect fraud. This friction enables financial institutions to undertake more internal investigations, consult with the consumer or trusted contact to confirm the legitimacy of the transaction, and report such transactions to regulators or law enforcement. However, such holds can add additional time into the payments process and may introduce liability for financial institutions. In certain cases, banks are mandated to provide such funds under strict timelines, constraining the current fraud investigation and hold process. Policymakers have considered safe harbors limiting civil and administrative liability for such holds. The framework for state and federal transaction hold laws is fragmented by type and geography, described below.
Certain states have laws that allow or (in certain limited cases when mandated by law enforcement) require "financial institutions to hold transactions if they suspect (or are told) that financial exploitation might be occurring." According to an October 2024 FTC resource, roughly half of states have laws that apply to depository institutions, while additional states have more limited laws applying to broker-dealers or investment advisers. These state laws offer hold procedures for elder or disabled individuals, who policymakers might be particularly concerned about regarding their susceptibility to scams. Some financial institutions have suggested that they use such state hold laws to delay disbursements or hold transactions suspected of fraud. Researchers from Minnesota found that a fourth of cases voluntarily reported to the Minnesota Department of Commerce for suspicion of fraud featured a temporary hold and showed that the raw numbers of temporary holds have increased over time.
The federal context for such laws is complex. Section 229.54(d) of Regulation CC does have a federal safeguard exception to hold a transaction for checks when "the bank has reasonable cause to believe that the claim is fraudulent." Analogous provisions do not generally exist for electronic transfers; however, financial institutions may sometimes hold such transactions under suspicion of fraud. Authority for such holds may rely on bank's terms of service (see one example from Bank of America). Interagency guidance issued in 2024 by the federal banking regulators states that transaction holds or disbursement delays "should be used appropriately and in compliance with applicable laws and regulations." For other financial transactions, FINRA's Rule 2165 "permits a member to place a temporary hold on a securities transaction or disbursement of funds or securities from the account of a Specified Adult customer when the firm reasonably believes that financial exploitation of that adult has occurred, is occurring, has been attempted or will be attempted."
Certain legislation has been introduced and seen action in the 119th Congress pertinent to this policy issue. H.R. 2478/S. 2840 passed the House. H.R. 9331 was ordered to be reported out of the House Committee on Financial Services. Section 305 of H.R. 3633 (as reported to the Senate) contemplates temporary holds associated with certain forms of digital assets. Other bills have been introduced with relevant legislative language but have not yet received any action in Congress, including H.R. 9668, H.R. 10350, and H.R. 10495. These bills would contend with various policy questions, described below.
Certain general considerations for Congress include the following:
If federal legislation is desirable, certain additional questions arise on the specific construction: