

 
 Legal Sidebari 
The Americans with Disabilities Act (ADA) 
and On-the-Street Police Encounters 
June 8, 2021 
Introduction  
The Americans with Disabilities Act (ADA) mandates, as its core imperative, that both public and private 
sector entities offer “reasonable accommodations” in their policies and practices for those with 
disabilities. Courts have applied the ADA’s Title II reasonable accommodation provision, which prohibits 
discrimination by “public entities,” to a broad array of public programs and services, ranging from use of 
city streets to municipal contracting to access to public benefits. Although the courts have consistently 
held that police departments are “public entities” and that Title II applies to at least some state and local 
law enforcement functions, the courts are split on whether the ADA’s reasonable accommodation 
requirement applies to on-the-street encounters with law enforcement officers, such as use-of-force 
situations or arrests. A 2015 Supreme Court case, City of San Francisco v. Sheehan, promised potential 
resolution of this issue, considering whether Title II required law enforcement officers to accommodate 
“an armed, violent, and mentally ill suspect in the course of bringing the suspect into custody.” But that 
case was ultimately resolved on other grounds when the city dropped its appeal as to the ADA question.  
Now, more than five years later, the lower courts are still in conflict about how police must handle 
encounters with individuals with disabilities. This issue has drawn attention again as some Members of 
Congress have pushed for alternative policing techniques, such as training in de-escalation tactics. This 
Legal Sidebar provides background on Title II of the ADA, reviews the case law applying the ADA to law 
enforcement activities, discusses the circuit split on the ADA’s application to on-the-street police 
encounters, and surveys relevant legislation introduced in the 117th Congress.  
Title II of the ADA 
Congress enacted the ADA in 1990 as a “national mandate” to eliminate discrimination against 
individuals with disabilities and to “ensure that the Federal Government plays a central role” in protecting 
those individuals. The ADA prohibits discrimination in several areas of public life, including 
employment, public accommodations, and, as relevant here, public services. Title II prohibits public 
entities from discriminating against persons with disabilities. Specifically, 42 U.S.C. § 12132 provides 
Congressional Research Service 
https://crsreports.congress.gov 
LSB10606 
CRS Legal Sidebar 
 
Prepared for Members and  
Committees of Congress 
 
  
Congressional Research Service 
2 
that “no qualified individual with a disability shall, by reason of such disability, be excluded from 
participation in or be denied the benefits of the services, programs, or activities of a public entity, or be 
subjected to discrimination by any such entity.”  
As relevant here, Title II defines “public entities” to mean “(A) any State or local government; [and] (B) 
any department, agency, special purpose district, or other instrumentality of a State or States or local 
government[.]” Covered endeavors include the “services, programs, or activities” of that public entity, 
and the ADA does not define this phrase. The Department of Justice (DOJ), in its interpretive guidance, 
states that Title II applies to “all services, programs, and activities provided or made available by public 
entities.” This reading comports with the ADA’s legislative history, with one House report stating Title II 
would apply to “all activities of State and local governments.” The federal courts have construed the 
ADA’s broad language as reaching “virtually anything a public entity does.” 
To state a claim under Title II of the ADA, a plaintiff generally must show the following: (1) that he is a 
qualified individual with a disability; (2) that the public entity either excluded him from participation in 
(or denied him the benefits of) its services, programs, or activities or otherwise discriminated against him; 
and (3) that the exclusion, denial of benefits, or discrimination was by reason of his disability. 
Discrimination under Title II includes, among other things, a failure to reasonably accommodate a 
person’s disability.  
In Title II cases, the plaintiff (generally an individual with a disability) bears the initial burden of 
establishing the elements of the violation. This burden includes identifying a reasonable accommodation 
that would allow him to participate in the program, service, or activity at issue. The public entity may 
respond to such a claim by demonstrating that the requested accommodation would “result in a 
fundamental alteration in the nature of a service, program, or activity or in undue financial and 
administrative burdens.” The courts have held that what is reasonable is a “question of fact requiring a 
fact-intensive inquiry” and “must be decided case-by-case based on numerous factors.”  
The ADA and Law Enforcement Activities 
In the early days of ADA case law, courts struggled to define Title II’s application to state and local law 
enforcement functions. The Supreme Court’s only decision on this question, Pennsylvania Department of 
Corrections v. Yeskey, related only indirectly to police conduct, as it assessed Title II’s coverage of state 
prisons. There, Ronald Yeskey was sentenced to serve 18-36 months in a Pennsylvania correctional 
facility. The sentencing court recommended that Yeskey be placed in a motivational boot camp for first-
time offenders, which would have qualified him for parole in six months. However, because of his 
medical history of hypertension, officials denied his admission into the program, and he filed suit under 
the Title II of the ADA. The state argued that the language “benefits of the services, programs, or 
activities of a public entity” did not apply because prisons do not provide prisoners with “benefits” of 
“programs, services, or activities” as those terms are generally understood. The Court rejected this 
argument, unanimously holding that “state prisons fall squarely within the statutory definition of ‘public 
entity,’ which includes ‘any department, agency, special purpose district, or other instrumentality of 
a State or States or local government.’” “Modern prisons,” the Court observed, “provide inmates with 
many recreational ‘activities,’ medical ‘services,’ and educational and vocational ‘programs,’ all of which 
at least theoretically ‘benefit’ the prisoners.” Justice Antonin Scalia noted that “in the context of an 
unambiguous statutory text,” it is “irrelevant” whether Congress specifically envisioned that 
the ADA would benefit state prisoners. Finally, the Court rejected the state’s argument that covered 
programs or services included only those engaged in “voluntarily” by noting that drug treatment 
programs, even mandatory ones, fall under the ADA.  
The lower courts have consistently held that state and local police departments are “public entities” for 
purposes of Title II, and they have identified some law enforcement activities that are considered 
  
Congressional Research Service 
3 
“services, programs, or activities” for purposes of the ADA. Case law shows that Title II applies to post-
arrest activities such as transporting a suspect to the police station for booking or questioning a suspect 
following an arrest. For instance, Bahl v. County of Ramsey involved a plaintiff, Douglas Bahl, who was 
deaf and used American Sign Language (ASL) as his primary language. Bahl sued the local police 
department under Title II for, among other claims, failing to provide a proper custodial interrogation with 
an interpreter following his arrest. Tying his ADA claim to the constitutional right against self-
incrimination, the district court held that custodial interrogation cannot be characterized as a “service” for 
purposes of the ADA because the Fifth Amendment only protects the “right not to communicate, not the 
right to testify.” Reversing, the United States Court of Appeals for the Eighth Circuit observed that 
although the city need not conduct a post-arrest interview, the ADA applied once the officers began the 
process and advised the plaintiff of his Miranda rights. Because “a custodial interrogation with an 
interpreter would have afforded Bahl certain benefits, including the right to ask questions and tell his side 
of the story, which arguably could have affected the charging decision,” the panel held that the post-arrest 
interview is a covered “service” or “activity” under Title II. Other courts have agreed that post-arrest 
interrogations must comply with the ADA. 
The Eighth Circuit again held that certain police activities must comply with the ADA in Gorman v. 
Bartch. There, Jeffrey Gorman, who had paraplegia and used a wheelchair, brought suit under the ADA 
against local police officials for the injuries and indignity he suffered when the officers failed to properly 
secure him to the bench of a patrol wagon. Noting that police departments fall “squarely within the 
statutory definition of ‘public entity,’” the Eighth Circuit then assessed whether transportation to the 
police station constituted a “program” or “activity” for purposes of Title II. Citing Yeskey, the court 
observed that just because Gorman did not “voluntarily” get arrested does not make him ineligible for 
safe transportation. Looking to the congressional findings of the ADA, the Eighth Circuit highlighted 
Congress’s concern that people with disabilities have meaningful access to critical areas such as 
transportation, institutionalization, and to public services. Thus, the Eighth Circuit held that an arrestee’s 
transportation to a station is a covered police service under Title II. At least one lower court has similarly 
held that police transportation is covered by the ADA. 
Circuit Split on Application of ADA to Arrests  
While courts agree that Title II applies to at least some law enforcement functions, they disagree on 
whether the ADA applies to on-the-street police encounters, such as use-of-force or arrests. Most circuit 
courts to have addressed this issue have held that the ADA applies to unsecured, on-the-street police 
encounters, and that courts should consider any exigent circumstances as part of the reasonable 
accommodation analysis. The Fifth Circuit, in contrast, has adopted a categorical rule that unsecured 
police encounters are exempt from the ADA, reasoning that requiring a police officer to make an 
accommodation before ensuring his own safety is per se unreasonable. However, even in the Fifth Circuit, 
once the scene is secured, the officers must afford suspects with disabilities reasonable accommodations. 
Waller ex rel. Estate of Hunt v. Danville, VA, is an example of the majority approach. In Waller, the estate 
of Rennie Hunt sued the local police department for failing to reasonably accommodate Hunt’s mental 
illness when he held a woman hostage in his apartment, leading to a violent confrontation with police that 
left Hunt dead. The department argued for an “exigent circumstances” exception to Title II for an on-the-
street police confrontation. Accepting this argument, the district court observed that exigent circumstances 
“apply whenever the police, whether in the course of an arrest or investigation, reasonably believe that 
any officer or third party’s life is in danger.” The Fourth Circuit reversed, holding that exigency is 
relevant, but is just “one circumstance that bears materially on the inquiry into reasonableness under the 
ADA.” “Accommodations that might be expected when time is of no matter,” the court observed, 
“become unreasonable to expect when time is of the essence.” Ultimately, the court found that the 
  
Congressional Research Service 
4 
plaintiff’s suggested accommodations—summoning a mental health professional and family members and 
administering medications at the time of his arrest—were beyond what the ADA required. 
In a similar case, Bircoll v. Miami-Dade County, the plaintiff alleged that the city violated Title II when it 
failed to provide him an interpreter when officers questioned him about driving under the influence 
(DUI). Reviewing Title II case law, the Eleventh Circuit decided not “to enter the circuits’ debate about 
whether police conduct during an arrest is a program, service, or activity covered by the ADA.” Instead, 
the court relied on the final clause of Title II, the so-called “catch-all phrase,” which provides that no 
covered individual shall “be subject to discrimination” by a public entity. The court interpreted that 
language as prohibiting “all discrimination by a public entity, regardless of the context.” Instead of 
excluding on-the-street police encounters from Title II altogether, the panel observed that “the exigent 
circumstances presented by criminal activity and the already onerous tasks of police on the scene go more 
to the reasonableness of the requested ADA modification than whether the ADA applies in the first 
instance.”  
Taking a different course, in Hainze v. Richards, the Fifth Circuit categorically excluded unsecured police 
interactions as beyond the reach of the ADA. There, police officers responded to a request to take a 
mentally ill individual, Hainze, to a hospital. When they arrived at the scene, Hainze began to walk 
toward one of the officers with a knife in his hand. After surviving two gunshots by the police officer, 
Hainze sued under Title II, claiming that the county’s policy of treating mental health calls the same as 
criminal calls resulted in discriminatory treatment. The Fifth Circuit rejected this argument, holding that 
“Title II does not apply to an officer’s on-the-street responses to reported disturbances or other similar 
incidents, whether or not those calls involve subjects with mental disabilities, prior to the officer’s 
securing the scene and ensuring that there is no threat to human life.” The court reasoned that police 
“already face the onerous task of frequently having to instantaneously identify, assess, and react to 
potentially life-threatening situations.” Requiring them “to factor in … compl[iance] with the ADA” 
before securing the scene “would pose an unnecessary risk to innocents.” As part of its analysis, the Fifth 
Circuit determined that Congress could not have intended the ADA to prevent discrimination at “the 
expense of the safety of the general public.” However, even under Hainze’s categorical rule, law 
enforcement activities are not exempt from the ADA altogether. Rather, once the crime scene is secure 
and there is no threat to human safety, officers in the Fifth Circuit are under a duty to reasonably 
accommodate a suspect’s disability. 
Which Accommodations Are Reasonable? 
Given that on-the-street police encounters are subject to the ADA in the majority of circuits to have 
addressed the issue, what types of accommodations are reasonable in a given interaction? As noted above, 
determining reasonableness is a fact-intensive inquiry decided on a case-by-case basis. As such, it is 
challenging to articulate universal rules. For example, the Eleventh Circuit observed in Bircoll that 
accommodations deemed reasonable at the police station may not be reasonable in the street. In that case, 
the court deemed the demand for an interpreter at a DUI arrest unreasonable “given the exigent 
circumstances of a DUI stop on the side of a highway, the on-the-spot judgment required of police, and 
the serious public safety concerns in DUI criminal activity.” However, the same request made at the 
police station, where “exigencies of the situation [are] greatly reduced,” may be reasonable. Extending the 
analysis, not all police situations are created equal: what may be reasonable during a traffic stop could be 
highly unreasonable during a hostage situation.  
  
Congressional Research Service 
5 
Implications for Congress  
The case law discussed above raises several opportunities for Congress to clarify, if desired, the scope of 
the ADA as it applies to law enforcement encounters. If Congress seeks uniformity, to settle the 
disagreement in the lower courts, Congress could define the scope of the terms “services, programs, or 
activities” to include specified law enforcement functions, such as on-the-street interactions with the 
public, or, alternatively, it could exempt these types of police-citizen encounters from the ADA until a 
crime scene is secured. Congress could define what accommodations would be considered reasonable in a 
given police-citizen encounter. Instead, Congress could instruct the DOJ to use its regulatory authority 
under Title II to establish what types of accommodations qualify as reasonable under Title II. Although 
the fact-specific nature of reasonability assessments may not lend itself to these legislative or regulatory 
efforts, as the foregoing discussion illustrates, the courts do not reach uniform conclusions on some 
questions. 
Some legislative measures have not sought to amend the ADA, but instead to propose certain police 
training requirements that would improve interactions between law enforcement and individuals with 
disabilities. For instance, H.R. 1159, the Preventing Tragedies Between Police and Communities Act of 
2021, would require that all individuals enrolled in a police academy of a law enforcement agency of a 
state or local government fulfill a training session on de-escalation techniques, including 
  techniques that provide all officers with awareness and recognition of mental health and 
substance abuse issues with an emphasis on communication strategies; and 
  training officers simultaneously in teams on de-escalation and use of force to improve 
group dynamics and diminish excessive use of force during critical incidents. 
Any state or local government not in compliance with the act would lose 20% of its funding under the 
Edward Byrne Memorial Justice Assistance Grant program. 
S. 515 and H.R. 1368, the Mental Health Justice Act of 2021, would create a grant program for state and 
local governments to train mental health professionals in law enforcement settings. These professionals 
would be sent in lieu of law enforcement officers to emergencies that involve people with a mental 
illness, intellectual or developmental disabilities, or substance abuse issues. Jurisdictions that can show 
notable reduction in incarceration, police use of force against, and death of persons with behavioral health 
issues could be awarded additional grants under this bill. 
 
Author Information 
 
Richard M. Thompson II 
   
Legislative Attorney  
 
 
 
 
Disclaimer 
This document was prepared by the Congressional Research Service (CRS). CRS serves as nonpartisan shared staff 
to congressional committees and Members of Congress. It operates solely at the behest of and under the direction of 
Congress. Information in a CRS Report should not be relied upon for purposes other than public understanding of
  
Congressional Research Service 
6 
information that has been provided by CRS to Members of Congress in connection with CRS’s institutional role. 
CRS Reports, as a work of the United States Government, are not subject to copyright protection in the United 
States. Any CRS Report may be reproduced and distributed in its entirety without permission from CRS. However, 
as a CRS Report may include copyrighted images or material from a third party, you may need to obtain the 
permission of the copyright holder if you wish to copy or otherwise use copyrighted material. 
 
LSB10606 · VERSION 1 · NEW