
 
 
April 10, 2019
IRS Reform and the Taxpayer First Act of 2019
The Internal Revenue Service (IRS) has two main statutory 
has barred IRS from creating its own online system of tax 
responsibilities: to collect most of the revenue needed to 
filing to the detriment of some taxpayers. TFA19 would 
fund the federal government and to enforce federal tax laws 
also provide an exemption of certain low-income taxpayers 
and regulations. In FY2017, the agency processed 245.4 
from payments required to utilize the offer-in-compromise 
million tax returns and other documents, collected $3.4 
program (which allows a taxpayer to settle a tax debt at a 
trillion in gross revenue, and had a budget of $11.2 billion. 
lower amount than what the taxpayer generally owes).  
While the collection and enforcement of federal taxes has 
Enforcement 
changed over the years (increasing e-filing, for example), 
TFA19 would exempt two additional categories of 
the IRS structure has largely been static over the past 20 
taxpayers from referral to the private debt collection and 
years—since the IRS Restructuring and Reform Act of 
special compliance personnel programs. If enacted, 
1998 (P.L. 105-206; RRA98). Since then, the IRS has 
taxpayers with income substantially derived from the 
struggled with customer service, a large and growing 
supplemental security income (SSI) benefits or disability 
amount of uncollected taxes, and information security, as 
insurance (DI) benefit and taxpayers with adjusted gross 
documented by the Taxpayer Advocate and the 
income (AGI) less than or equal to 200% of the poverty 
Government Accountability Office (GAO).  
level would not be eligible for referral. TFA19 would also 
require the IRS to notify taxpayers 45 days in advance of 
The Taxpayer First Act of 2019 (H.R. 1957 and S. 928; 
contacting third parties (including friends and neighbors) 
TFA19) would implement various IRS reforms, including 
and only if the audit team is intending to actually initiate 
establishing an Independent Office of Appeals, making 
contact—as opposed to the current practice in which notice 
changes aimed at improving taxpayer service, reforming 
is generally given in order to preserve the right to initiate 
rules related to enforcement, modernizing agency structure 
contact. 
and technology, providing better cybersecurity and identity 
protection, and achieving other objectives.  
The legislation would require the IRS to show probable 
cause that funds believed to have been structured to avoid 
On April 9, 2019, the House passed H.R. 1957, as amended. 
Bank Secrecy Act reporting requirements are derived from 
TFA19 builds upon H.R. 5444 and H.R. 5445 in the 115th 
an illegal source or are connected to another criminal 
Congress, which both passed in the House on April 18, 
activity. A post-seizure hearing would have to be held 
2018, but saw no further legislative action.  
within 30 days of the seizure, and any interest paid by the 
government on returned funds would be exempt from tax. 
The Joint Committee on Taxation has scored the TFA19 as 
raising $3 million over 10 years, with 44 of the 47 scored 
TFA19 would require the IRS to demonstrate that it made a 
provisions having no or negligible revenue effects.  
reasonable request for the needed information, prior to the 
issuance of a designated summons. It would also require 
This product focuses on areas of TFA19 that have been 
that third-party summonses (John Doe summonses) be 
historically the focus of congressional oversight. At the end 
narrowly tailored. 
of this product is a list of additional resources.  
TFA19 also clarifies that the Tax Court has jurisdiction to 
Establishment of an Independent Office of Appeals 
redetermine equitable claims for relief from joint liability. It 
RRA98 directed the IRS Commissioner to restructure the 
also limits the access of non-IRS employees to returns and 
IRS to ensure an independent appeals function within the 
return information.   
agency, but did not mandate how it should be 
accomplished. TFA19 would codify the requirement for an 
IRS Organizational Structure and Technology 
independent appeals function and make access to appeals 
TFA19 would require the Treasury Secretary to submit to 
generally available to all taxpayers.  
Congress a comprehensive written plan to redesign the 
organization of the IRS by September 30, 2020. The 
Taxpayer Service 
comprehensive plan must consider how the IRS will 
TFA19 would require the IRS to submit to Congress a 
prioritize taxpayer services, streamline and simplify its 
comprehensive customer service strategy within one year of 
structure, better position itself to combat ongoing 
its enactment. The legislation would also codify the IRS 
cybersecurity and other threats, address whether the IRS 
Free File Program, an agreement between the IRS and 
Criminal Division should report directly to the IRS 
commercial tax return preparers to provide free filing 
Commissioner, and implement other priorities of TFA19.  
services to low-income filers. Some object to codification 
of the IRS Free File Program, which, they say, from 2002 
https://crsreports.congress.gov 
IRS Reform and the Taxpayer First Act of 2019 
The proposal would also require the National Taxpayer 
NTA, would also be required to develop and implement 
Advocate (NTA) to report to Congress any Taxpayer 
publicly available caseworker guidelines that reduce the 
Advocate Directives not addressed by the IRS, and would 
administrative burdens for IDTTRF victims, as they work 
reduce the number of “most serious problems” included in 
with the IRS to sort out their tax affairs. 
the NTA Annual Report to Congress from “more than 20” 
to 10. TFA19 would require the IRS to provide statistical 
The proposal would require the IRS to notify a taxpayer if 
support to the NTA, upon request, and require the NTA to 
the IRS suspects a taxpayer’s identity (or that of the 
coordinate research efforts with the Treasury Inspector 
taxpayer’s dependents) has been compromised. TFA19 
General for Tax Administration (TIGTA). 
would also require the IRS to establish a single point of 
contact within the IRS for any taxpayer who is a victim of 
TFA19 would codify the position of the IRS’ Chief 
identity theft and expand voluntary access to identity 
Information Officer (CIO) and establish clear roles and 
protection personal identification numbers (IP PINs) to 
responsibilities for the CIO. It also would mandate that the 
individuals who are not victims of identity theft nationwide 
IRS develop and implement a multiyear strategic plan for 
over five years. 
information technology (IT). Additionally, the legislation 
would require the verification and validation of two specific 
Additional Resources 
IT acquisitions within one year after the date of enactment 
The Joint Committee on Taxation technical summary of 
and require the IRS to develop an internet portal that 
TFA19 is available at https://www.jct.gov/
facilitates taxpayers’ filing Forms 1099 with the IRS. 
publications.html?func=startdown&id=5175.  
TFA19 would authorize the IRS to develop an automated 
The Joint Committee on Taxation revenue score of TFA19 
system for the Income Verification Express Service (IVES), 
is available at https://www.jct.gov/publications.html?func=
which currently relies on the forms being sent to the IRS 
startdown&id=5177.  
via secure fax.  
A section-by-section summary of TFA19 prepared by the 
Cybersecurity and Identity Theft 
staff of the Ways and Means Committee is available at 
TFA19 would formally require the IRS to work 
https://waysandmeans.house.gov/sites/
collaboratively to combat identity theft and tax refund fraud 
democrats.waysandmeans.house.gov/files/documents/
(IDTTRF) through the Security Summit (a public-private 
Taxpayer%20First%20Act_Section%20by%20Section_0.p
partnership). It also would require the Electronic Tax 
df. 
Administration Advisory Committee to make 
recommendations regarding methods to prevent IDTTRF. 
Donald J. Marples, Specialist in Public Finance   
The IRS would be encouraged to participate in an IDTTRF 
information sharing and analysis center with state and 
IF11176
private-sector partners. The IRS, in consultation with the 
 
https://crsreports.congress.gov 
IRS Reform and the Taxpayer First Act of 2019 
 
 
 
Disclaimer 
This document was prepared by the Congressional Research Service (CRS). CRS serves as nonpartisan shared staff to 
congressional committees and Members of Congress. It operates solely at the behest of and under the direction of Congress. 
Information in a CRS Report should not be relied upon for purposes other than public understanding of information that has 
been provided by CRS to Members of Congress in connection with CRS’s institutional role. CRS Reports, as a work of the 
United States Government, are not subject to copyright protection in the United States. Any CRS Report may be 
reproduced and distributed in its entirety without permission from CRS. However, as a CRS Report may include 
copyrighted images or material from a third party, you may need to obtain the permission of the copyright holder if you 
wish to copy or otherwise use copyrighted material. 
 
https://crsreports.congress.gov | IF11176 · VERSION 1 · NEW