Expediting the Return to Work: Approaches in
the Unemployment Compensation Program

Julie M. Whittaker
Specialist in Income Security
Ralph E. Smith
Research Associate
April 18, 2013
Congressional Research Service
7-5700
www.crs.gov
R43044
CRS Report for Congress
Pr
epared for Members and Committees of Congress

Expediting the Return to Work: Approaches in the UC Program

Summary
The most recent recession led to an unprecedented increase in the number of those unemployed
for more than 26 weeks (the long-term unemployed). As a result, congressional interest in policy
initiatives to expedite the return to work grew. This report examines a variety of initiatives and
measures within the Unemployment Compensation (UC) program that might reduce long-term
unemployment for beneficiaries.
Even before the recent recession began, large numbers of UC recipients exhausted their
entitlement to regular state benefits before returning to work. In 2007, one in three recipients
exhausted their benefits. In the depths of the recession, more than half of the recipients exhausted
their regular benefits, with most of them continuing to receive unemployment insurance benefits
through federally financed extended unemployment benefits. Based on current forecasts of a slow
recovery and on trends that were apparent before the recession, it appears likely that the
exhaustion rate will remain well above its pre-recession level for many years to come. The
adverse consequences of not being able to find new work and of exhausting benefits can be
severe for the recipients themselves, as well as for government budgets in terms of lost revenue
and higher expenditures, and for the economy in lost output.
During and immediately following the recession, Congress provided incentives for states to adopt
innovative ways of helping unemployed individuals return to work and enacted legislation that
temporarily increased funding for various reemployment and training services. As the labor
market continues to recover and the temporary funding ends, Congress may again consider policy
initiatives that go beyond income replacement. These may include strategies that would speed up
the reemployment of recipients who will not be returning to their previous employers.
After a brief description of the federal-state unemployment insurance system, this report
examines trends in the duration of unemployment benefits and then reviews a wide range of
approaches for speeding the return to work. The report emphasizes measures that have recently
been considered by lawmakers or have been tried on an experimental basis, particularly if
evaluations of their impacts on duration of UC benefit receipt are available.

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Expediting the Return to Work: Approaches in the UC Program

Contents
Introduction ...................................................................................................................................... 1
Overview of Unemployment Insurance Programs ........................................................................... 1
Regular Unemployment Compensation ..................................................................................... 1
Extended Benefits and Temporary Programs ............................................................................ 2
Extended Benefits ............................................................................................................... 2
Emergency Unemployment Compensation ......................................................................... 2
Long-Term Unemployment and Patterns of UC Benefit Exhaustion .............................................. 3
Duration of Regular UC Benefits .............................................................................................. 3
Trends in the Exhaustion Rate and in the Average Duration of Receipt.................................... 4
Exhaustion Rate................................................................................................................... 5
Average Duration of Regular UC Benefits .......................................................................... 6
Explaining the Trends in Increased Exhaustion Rates and Average Duration of
Benefit Receipt ....................................................................................................................... 8
Changes in Underlying UC Program .................................................................................. 8
Changes in the Labor Market .............................................................................................. 9
Outlook Under Current Law .................................................................................................... 11
Approaches for Expediting the Return to Work ............................................................................. 12
Job Search Requirements and Assistance ................................................................................ 13
Worker Profiling and Reemployment Services ................................................................. 15
Reemployment and Eligibility Assessments ..................................................................... 17
Additional Incentives to Recipients ......................................................................................... 19
Reemployment Bonuses .................................................................................................... 19
Wage Insurance ................................................................................................................. 21
Self-Employment Assistance ............................................................................................. 22
Additional Incentives to Employers ........................................................................................ 24
Prohibition of Discrimination ............................................................................................ 24
Tax Credits ........................................................................................................................ 25
GeorgiaWorks and Related State Programs ....................................................................... 27
Short-time Compensation .................................................................................................. 29
Retraining ................................................................................................................................ 32
Retraining While Receiving Unemployment Compensation ............................................ 32
Workforce Investment Act ................................................................................................. 33
Acknowledgement ......................................................................................................................... 34

Figures
Figure 1. Percentage of Recipients Exhausting Regular Unemployment Compensation
Benefits, 1973 to 2012 .................................................................................................................. 6
Figure 2. Average Duration of Regular Unemployment Compensation, 1973 to 2012 ................... 7

Contacts
Author Contact Information........................................................................................................... 35
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Expediting the Return to Work: Approaches in the UC Program

Introduction
Policy makers and analysts have searched for methods to speed the return to work of
unemployment compensation (UC) recipients with varying levels of intensity. The most recent
recession led to an unprecedented increase in the number of workers unemployed for more than
26 weeks (the long-term unemployed). As a result, congressional interest in policy initiatives to
expedite the return to work grew. This report examines the current initiatives as well as previous
demonstration projects within the UC system to reduce long-term unemployment and speed the
return to work.
Overview of Unemployment Insurance Programs
Several unemployment insurance (UI) programs provide benefits to eligible workers when they
lose their jobs. In most states, the regular UC program provides up to 26 weeks of income support
through the payment of regular state benefits. The permanently authorized Extended Benefit (EB)
program extends UC benefits if certain economic conditions exist within the state; that program is
jointly funded by the federal and state governments. As in previous recessions, in June 2008,
Congress created an additional temporary federally financed Emergency Unemployment
Compensation (EUC08) program that further extended the maximum duration of benefit receipt;
the authorization for this program ends on December 28, 2013 (December 29, 2013 in New
York). In addition, several smaller state and federal programs provide benefits for other certain
types of eligible unemployed workers. For detailed information on federal programs available to
unemployed workers, see CRS Report RL34251, Federal Programs Available to Unemployed
Workers.

Regular Unemployment Compensation
The cornerstone of an unemployed worker’s income security is the joint federal-state UC
program, which provides income support through the payment of UC benefits. The underlying
framework of the UC system is contained in the Social Security Act (the Act). Title III of the Act
authorizes grants to states for the administration of state UC laws, Title IX authorizes the various
components of the federal Unemployment Trust Fund (UTF), and Title XII authorizes advances
or loans to insolvent state programs. UC is financed by federal taxes under the Federal
Unemployment Tax Act (FUTA) and by state payroll taxes under the State Unemployment Tax
Acts (SUTA).
The UC program pays benefits to workers who become involuntarily unemployed for economic
reasons and meet state-established eligibility rules. The UC program generally does not provide
UC benefits to the self-employed, to those who are unable to work, or to those who do not have a
recent earnings history. States usually disqualify claimants who lost their jobs because of inability
to work, unavailability for work, who voluntarily quit without good cause, who were discharged
for job-related misconduct, or who refused suitable work without good cause. To receive UC
benefits, claimants must have enough recent earnings to meet their state’s earnings requirements.
Additionally, each state requires that the worker be able, available, and actively searching for
work.
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States determine weekly benefit amounts and durations. Maximum weekly benefit amounts in
July 2012 ranged from $133 (Puerto Rico) to $653 (Massachusetts) and, in states that provide
dependent’s allowances, up to $979 (Massachusetts, with 13 dependents). In 2012, the average
weekly benefit was just over $300. In most states, regular UC benefits are available for up to 26
weeks.1 The average regular UC benefit duration in 2012 was just over 17 weeks. In the last week
of January 2013, about 2.7 million unemployed workers were receiving regular UC benefits.
Extended Benefits and Temporary Programs
Extended Benefits
The EB program, established by the Federal-State Extended Unemployment Compensation Act of
1970 (P.L. 91-373), may extend UC benefits at the state level if certain economic conditions exist
within the state. The EB program is permanently authorized, and is triggered when a state’s
insured unemployment rate (IUR) or total unemployment rate (TUR) reaches certain levels.2 The
federal government finances 50% of the EB program and states finance the other 50%.3 Up to 34
states had active EB programs at some point during or after the 2007-2009 recession; by June 10
2012, 4 states had active EB programs.4 As of the writing of this report, only Alaska had an active
EB program.
Emergency Unemployment Compensation
On June 30, 2008, the EUC08 program was created by the Supplemental Appropriations Act of
2008 (P.L. 110-252). This was the eighth time Congress created a federal temporary program that
extended unemployment compensation during an economic slowdown. State UC agencies
administered the EUC08 benefit along with regular UC and EB benefits. Amended eleven times,
at the program’s peak four tiers of EUC08 benefits were available to unemployed workers in
states with high unemployment rates; in states in which all four tiers of EUC08 benefits were
available, eligible unemployed workers could receive up to 99 weeks of benefits combined from
the regular UC, EB, and EUC08 programs. All tiers of EUC08 benefits will expire on the week
ending on or before January 1, 2014.

1 U.S. Department of Labor, Employment and Training Administration, Significant Provisions of State Unemployment
Insurance Laws Effective July 2012
, Washington, DC, September 2012, http://ows.doleta.gov/unemploy/content/
sigpros/2010-2019/July2012.pdf. For information on states offering fewer than 26 weeks of UC benefits, see CRS
Report R41859, Unemployment Insurance: Consequences of Changes in State Unemployment Compensation Laws, by
Katelin P. Isaacs.
2 The IUR is the three-month average of the ratio of individuals receiving regular state UC benefits to all employed
workers covered by the UC program. The TUR is the three month average of the ratio of unemployed workers (without
regard to UC receipt) to all workers (employed and unemployed) in the labor force, based on the monthly Current
Population Survey.
3 Under the American Recovery and Reinvestment Act of 2009 (ARRA; P.L. 111-5), as amended, the federal
government temporarily finances 100% of the EB program through the end of 2013.
4 Idaho, Nevada, New Jersey, and Rhode Island. See http://ows.doleta.gov/unemploy/trigger/2012/trig_061012.html.
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Long-Term Unemployment and Patterns of
UC Benefit Exhaustion

Duration of Regular UC Benefits
From its inception, the UC program has been designed to provide temporary income support for
eligible workers who lost their jobs, but has never been intended to last long enough to cover the
entire spell of unemployment of every recipient. The Social Security Act of 1935, P.L. 74-271,
left it up to each state to determine how long eligible unemployed workers would be allowed to
receive benefits, as well as most other terms of the program. Initially, states set the maximum
duration between 12 and 20 weeks, with 16 weeks being the most common.5
By the early 1960s, most states had increased the maximum duration to 26 weeks, where it
remained until recently.6 Each state sets its own rules to determine how long benefits can be
collected. Nine states (Connecticut, Hawaii, Illinois, Louisiana, Maryland, New Hampshire, New
York, Puerto Rico,7 and West Virginia) provide uniform durations for all claimants who meet the
qualifying-wage requirements. The rest have variable durations in which the state determines the
limit on total benefits that a claimant can receive in a benefit year, generally based on the
claimant’s wages during a base period, and then divides that amount by the claimant’s weekly
benefit amount.
By 2013, 8 states that had provided UC benefits for up to 26 weeks acted to decrease their
maximum UC benefit durations. Arkansas decreased its state UC maximum duration to 25 weeks,
effective March 30, 2011. Florida decreased its maximum duration to a variable maximum
duration, depending on the state unemployment rate and ranging from 12 weeks up to 23 weeks,
effective January 1, 2012. Georgia decreased its maximum duration to a variable maximum
duration that ranges between 14 weeks and 20 weeks, effective May 2, 2012. Illinois decreased its
maximum duration to 25 weeks, effective January 1, 2012. Michigan decreased its maximum
duration to 20 weeks, effective for individuals filing an initial claim for UC benefits on or after
January 15, 2012. Missouri decreased its maximum duration to 20 weeks, effective April 13,
2011. North Carolina decreased the maximum UC duration from 26 weeks to a variable
maximum duration, depending on the state unemployment rate and ranging from 12 weeks up to
20 weeks, effective July 1, 2013. South Carolina also decreased its maximum duration to 20
weeks, effective June 14, 2011.
Decisions by state and federal lawmakers about how long to provide unemployment benefits to
eligible workers reflect difficult tradeoffs among several program goals and constraints. The main
goals of the program have been to provide temporary income support to workers who lose their

5 Saul J. Blaustein, Unemployment Insurance in the United States: The First Half Century (Kalamazoo, MI: W.E.
Upjohn Institute for Employment Research), 1993.
6 Two states provide longer durations: unemployed workers in Massachusetts may be eligible for up to 30 weeks of
benefits and those in Montana may be eligible for up to 28 weeks of benefits. See U.S. Department of Labor,
Comparison of State Unemployment Insurance Laws 2012, available at http://workforcesecurity.doleta.gov/unemploy/
comparison2012.asp and CRS Report R41859, Unemployment Insurance: Consequences of Changes in State
Unemployment Compensation Laws
, by Katelin P. Isaacs.
7 In federal UC law, the District of Columbia, Puerto Rico, and the Virgin Islands are considered states.
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jobs and to help stabilize the overall level of economic activity by providing weekly cash benefits
to eligible unemployed workers. But as the potential duration of benefits increases, the costs of
the program also rise.
Moreover, the availability of UC benefits may lengthen the time that a recipient remains
unemployed for at least two reasons. First, some individuals may not have as strong an incentive
to quickly return to work while they are receiving UC benefits; the partial replacement of lost
earnings enables them to enjoy more leisure. Second, many unemployed workers are liquidity
constrained—that is, they do not have access to assets, loans, or other income to help maintain
their consumption while they are looking for work. By providing temporary income support, the
UC benefits enable those job-seekers to take the time to find a better job than they might have
found otherwise.8 For a more nuanced discussion and summary of the estimated effects of UC on
the economy, labor market, and individual behavior, see CRS Report R41676, The Effect of
Unemployment Insurance on the Economy and the Labor Market
, by Thomas L. Hungerford.
There is no consensus on the magnitude of the impact of lengthening the potential duration of UC
benefits on the length of time workers are unemployed. For example, some researchers suggest
that a 13-week extension of available benefits would increase unemployment by one week while
others suggest up to a 2.5-week increase.9 The magnitude of estimated impact may change by
factors such as the general state of the labor market and the economy. If the economy is weak, the
impact of additional weeks of benefits on unemployment duration is likely to be smaller since the
likelihood of finding is new job is smaller. In a strong economy where job opportunities are more
plentiful, the impact on duration may be larger since the likelihood of reemployment is larger.
Most of the studies examining the effects of the program have limited the focus to unemployed
workers receiving benefits or workers who would be potentially eligible to receive benefits if they
were to become unemployed. In addition, the effects of the program could spill over and affect
the large number of unemployed workers who are not eligible for benefits (for example, new
entrants and reentrants into the labor force). The chances of these UC-ineligible job-seekers
finding a job may increase as some UC recipients reduce their effort searching for work.10
Trends in the Exhaustion Rate and in the Average Duration
of Receipt

Two measures, the exhaustion rate and the average duration of receipt, are commonly used to
characterize the length of time that UC recipients collect benefits. Both provide valuable
information about how well the program is performing.

8 Evidence for that effect is presented by Raj Chetty, “Moral Hazard vs. Liquidity and Optimal Unemployment
Insurance,” Journal of Political Economy, vol. 116, no. 2 (2008), pp. 173-234.
9 See, for example, Raj Chetty, “Moral Hazard versus Liquidity and Optimal Unemployment Insurance,” Journal of
Political Economy
, vol. 116, no. 2 (2008), pp. 173-234; Bruce D. Meyer, “Unemployment Insurance and
Unemployment Spells,” Econometrica, vol. 58, no. 4 (July 1990), pp. 757-782; and Gary Solon, “Work Incentive
Effects of Taxing Unemployment Benefits,” Econometrica, vol. 53, no. 2 (March 1985), pp. 295-306.
10 One study estimated that a 10% increase in the UC benefit leads to about a one week reduction in the unemployment
spell of an uninsured unemployed worker. See Phillip B. Levine, “Spillover Effects Between the Insured and Uninsured
Unemployed,” Industrial and Labor Relations Review, vol. 47, no. 1 (October 1993), pp. 73-86.
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Exhaustion Rate
The exhaustion rate is an estimate of the percentage of recipients that use up or “exhaust” their
entitlement to regular benefits. This is calculated by the U.S. Department of Labor (DOL) by
dividing the number of average monthly final payments by the average monthly first payments.
To allow for the normal flow of claimants through the program, the denominator lags the
numerator by six months. For example, the exhaustion rate for the 12-month period ending in
December 2012 is computed by dividing the average monthly exhaustions for the 12 months
ending in December 2012 by the average monthly first payments for the 12-month period ending
in June 2012.11
The exhaustion rate is important as an indicator of the adequacy of the regular state UC program
in providing income support for unemployed workers while they are seeking new employment.
By this measure, there has been a secular decline in the adequacy of the program that was
apparent well before the start of the 2007-2009 recession (see Figure 1). During periods of low
unemployment in the 1970s, about one in four UC recipients exhausted their entitlement to
regular benefits (depicted by the solid line). By the late 1990s, the exhaustion rate had risen to
one in three, even though the nation’s unemployment rate was somewhat lower. In 2006 and
2007, with an unemployment rate of 4.6%, over 35% of UC recipients exhausted their entitlement
to regular benefits. Over the three decades leading up to the recent recession, the exhaustion rate
had risen by between three and four percentage points per decade.

11 The exhaustion rate is based on the number of claimants drawing the final payment of their original entitlement for
regular benefits. Although the maximum potential benefit was 26 weeks in most states until recently, many recipients
in states with variable durations are not eligible for that maximum. As discussed in the next section, recipients with
relatively short potential benefit durations are more likely to exhaust than are other recipients. Because most states offer
up to 26 weeks of regular benefits, a person who exhausts regular benefits is generally considered to be long-term
unemployed (even though the actual number weeks for which the person was unemployed may have been fewer than
26 weeks).
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Figure 1. Percentage of Recipients Exhausting Regular Unemployment
Compensation Benefits, 1973 to 2012
60
12
50
10
40
8
U
t)
n
emplo

cen
(Per
ymen
ate
30
6
R
t
n
R
a
te

ustio
(P
ha
er
Ex
ce
nt)

20
4
10
2
Exhaustion Rate
Unemployment Rate
0
0

Source: CRS figure constructed by using data from the Employment and Training Administration and the
Bureau of Labor Statistics, U.S. Department of Labor.
Average Duration of Regular UC Benefits
The average duration of receipt of regular UC benefits is the second measure used to characterize
the length of time that recipients collect benefits. This is calculated by the DOL as the total
number of weeks compensated for the year divided by the number of first payments. The average
duration of receipt of benefits is an important component of the cost of the program. All else
equal, the longer recipients collect benefits, the higher the cost. As with the exhaustion rate, a
secular trend in the average duration was apparent before the recent recession (see Figure 2). In
the early 1970s, the average duration was about 13 weeks, compared with about 15 weeks
immediately before the recent recession.
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Figure 2. Average Duration of Regular Unemployment Compensation, 1973 to 2012
20
12
18
10
16
14
8
Un
empl

eks) 12
o
y

(We
me
n
nt R
10
6
ratio
ate
(P

age Du
8
erc
ver
e
A
n
4
t)
6
4
2
Average Duration (Weeks)
2
Unemployment Rate (Percent)
0
0

Source: CRS figure constructed by using data from the Employment and Training Administration and the
Bureau of Labor Statistics, U.S. Department of Labor
As was the case in previous recessions, the downturn in the economy led to sharp increases in
both measures. In 2009 and 2010, over half of UC recipients exhausted their entitlement to
regular benefits and the average duration had risen to 19 weeks. Since then, as the labor market
began to recover, the exhaustion rate and the average duration have begun to decline. The
availability of EUC08 and EB benefits for unemployed workers who exhausted their regular
benefits mitigated the adverse economic impact on recipients and on the economies of their
communities, but probably added to the number of people counted as unemployed. At their peak
(in early 2010), the EUC08 and EB programs were providing benefits to about 6 million
individuals.12 As the recipients used that income to make purchases, the suppliers of those goods
and services would have benefited as well, thereby stimulating demand in their communities.
Early estimates of the possible impact of the increased availability of benefits on the measured
unemployment rate range from 0.3 percentage points to approximately 1.0 percentage points.13

12 Data are from the U.S. Department of Labor, available at http://www.workforcesecurity.doleta.gov/unemploy.
13 These studies are summarized by Stephen A. Wandner, The Response of the U.S. Public Workforce System to High
Unemployment during the Great Recession
, Urban Institute Working Paper 4, September 2012, pp. 12-13.
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Explaining the Trends in Increased Exhaustion Rates and Average
Duration of Benefit Receipt

The sharp increases in the exhaustion rate and in the average duration of receipt of regular UC
benefits between 2007 and 2009 are not surprising in light of the severe weakening of the job
market in that period. But cyclical variation cannot account for the long-term trends in the
increased exhaustion rate and in the increased average duration that was apparent before that
recession began.
Changes in Underlying UC Program
It is unclear if changes in the UC program itself are responsible. The regular UC program became
less generous between 1973 and 2007, thereby reducing the incentive of recipients to remain
unemployed: the average weekly benefit fell from 36% of average weekly earnings to 34%.14
Nonwage compensation such as health insurance became more costly, implying that UC benefits
replaced an even smaller percentage of total compensation. Benefits became subject to income
taxation in 1979. And, the average potential duration of regular state benefits remained at about
24 weeks throughout the entire period.
Balancing the decreased relative generosity of the UC benefit, there has been some broadening of
UC coverage of certain types of unemployed workers who would have not otherwise have been
eligible for UC. The 2009 stimulus package, P.L. 111-5, provided incentive monies for states to
“modernize” their programs to include a worker’s more recent work history and two of four
optional provisions relating to (1) part-time job-seekers, (2) voluntary separations for “compelling
family reasons,” (3) participation in qualifying training programs, or (4) dependents’ allowances.
The intent of these provisions was to broaden eligibility to cover more types of unemployed
workers. Thirty-eight states plus the District of Columbia, Puerto Rico, and the Virgin Islands
qualified for modernization incentive payments based on their use of more recent work history;
most of those jurisdictions also qualified for additional incentive payments based on having one
or more of the other optional provisions in their UC laws.
In addition, most older workers who lose their jobs no longer have UC benefits offset by Social
Security benefits. As late as 2002, 20 states, the District of Columbia, Puerto Rico and the Virgin
Islands offset the UC benefit by at least 50% of social security payments.15 By 2012, only 4 states
and the Virgin Islands offset at least a 50% of social security payments.16 As a result, older
workers who claim UC may have had a higher non-wage income and thus be able to extend
duration of unemployment.

14 U.S. Department of Labor, Employment and Training Administration, Employment and Training Financial Data
Handbook 394
, Taxable and Reimburseable Claims Data, http://ows.doleta.gov/unemploy/hb394.asp.
15 U.S. Department of Labor, Employment and Training Administration, Comparisons of State Unemployment Laws
2002
, Chapter 5: Nonmonentary Eligibility, 2002, pp. 5-39-5-40, http://ows.doleta.gov/unemploy/pdf/uilawcompar/
2002/nonmonetary.pdf.
16 U.S. Department of Labor, Employment and Training Administration, Comparisons of State Unemployment Laws
2012
, Chapter 5: Nonmonentary Eligibility, 2012, p. 5-45, http://ows.doleta.gov/unemploy/pdf/uilawcompar/2012/
nonmonetary.pdf.
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An additional change in the UC program that may have increased durations is the movement
away from in-person filing for benefits in favor of filing by telephone or over the internet.17
Another reason for doubting that changes in the UC program itself are responsible for the
increase in duration of UC receipt is that similar (or even steeper) increases in the duration of
unemployment occurred for non-recipients. For example, between 1973 and 2007, the percentage
of unemployed teenagers who were unemployed for more than six months more than doubled,
even though very few of them would have been eligible for UC benefits. Likewise, substantial
increases occurred among voluntary job leavers, reentrants into the labor force, and new
entrants—individuals also unlikely to have qualified for benefits.18
In addition, the variance in potential durations of receiving UC insurance benefits has also had
implications for the trends in the exhaustion rate. Research estimates find that states with higher
average potential duration of benefits have a lower percentage of exhaustees—after controlling
for unemployment levels.19 Additionally, in a non-recessionary period of the late 1980s,
researchers found that 26% of exhaustees had potential UC durations of less than 20 weeks as
compared with only 12% of nonexhaustees having such low potential durations.20 As states cut
weeks of available benefits, the exhaustion rate is likely to increase in those states. In states that
have broadened eligibility rules to allow some weeks of benefits to individuals who would have
otherwise not have been eligible, those individuals may qualify for lower durations (and thus
would be more likely to exhaust benefits).
Changes in the Labor Market
Researchers who have examined trends in the duration of overall unemployment—not necessarily
focused on UC recipients—have developed several theories to explain the causes of increased
durations of unemployment. However, no consensus has emerged.
Increase in Permanent Job Loss
On the demand side of the labor market, one development contributing to the increase in the
duration of UC receipt has been the increased tendency for employers to permanently terminate
workers, rather than to temporarily lay them off with the expectation that they would be recalled.
Research by Burtless documented that increase and attributed it to changes in the industrial mix
(especially the decline in manufacturing), as well as possible changes in employers’ practices.21

17 Christopher J. O’Leary, “State UI Job Search Rules and Reemployment Services,” Monthly Labor Review, vol. 129,
no. 6 (June 2006), pp. 27-37. Many observers believe this change depersonalized the process, making claimants feel
less responsible for seeking reemployment, and thus lengthening UC spells.
18 Bureau of Labor Statistics, U.S. Department of Labor, Current Population Surveys 1972-2006, Characteristics of the
Unemployed: Table 31. Unemployed persons by age, sex, race, Hispanic or Latino ethnicity, marital status, and
duration of unemployment, at http://www.bls.gov/cps/tables.htm.
19 Stephen Woodbury and Murray Rubin, “The Duration of Benefits” in Unemployment Insurance in the United States:
Analysis of Policy Issues
, Christopher O'Leary and Stephen Wandner, eds. (Kalamazoo, MI: W.E. Upjohn Institute for
Employment Research, 1997), pp. 211-283.
20 Walter Corson and Mark Dynarski, A Study of Unemployment Insurance Recipients and Exhaustees: Findings from a
National Survey
, U.S. Department of Labor, Employment and Training Administration, Unemployment Compensation
Occasional Paper 90-3, 1990.
21 Gary Burtless, “Trends in the Structure of the Labor Market and Unemployment: Implications for U.S.
(continued...)
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The rise in permanent separations, rather than temporary layoffs, is important because workers
who are no longer attached to an employer often take considerably longer to become reemployed.
Even in 2011—with a total unemployment rate of almost 9%—only about 7% of unemployed
workers on temporary layoff had been unemployed for more than six months; 52% of
unemployed workers who had been permanently separated or who had completed temporary jobs
had been unemployed that long.22 Since most people who become eligible for UC benefits are
workers who have either been permanently separated or been temporarily laid off, the shift
toward permanent separations would directly lead to an increase in the duration of benefit
receipt.23
Demographics and Aging Population
On the supply side of the labor market, the aging of the baby boom generation (individuals born
between 1946 and 1964) likely contributed to increased durations and may continue to do so. In
1973, the oldest boomer was only 27. They are now mostly in their 50s and 60s. The Bureau of
Labor Statistics (BLS) projects that individuals aged 55 and older will account for most of the net
growth in the labor force between 2010 and 2020.24
Although older workers are less likely than younger workers to become unemployed, those who
do so tend to have a more difficult time finding jobs. In 2011, for example, data from the Current
Population Survey indicate that 55% of unemployed individuals aged 55 and older had been
unemployed more than half a year, compared with 42% of younger unemployed persons.25
Studies suggest that older unemployed workers take longer to find new jobs, are less likely to find
a job, and their new jobs replace a smaller fraction of previous earnings. Older workers are much
more likely to be dislocated from their jobs. That is, they are more likely to have lost a job where
they had long tenure and the separation from the employer is permanent.26 Dislocated workers
have a lower chance of finding new employment. In addition, those who do find employment
typically earn substantially less than they did in their previous job.27 For older workers, a job
dislocation has more of an impact on earnings than for younger workers. A significant proportion
of their previous high salaries may be attributed to job tenure; thus, wages from new jobs may be

(...continued)
Unemployment Insurance,” Report submitted by IMPAQ International to the U.S. Department of Labor, 2008,
available at http://www.impaqint.com/files/4-Content/1-6-publications/1-6-2-project-reports/Report%20-%202%20-
%20Trends%20in%20the%20Structure%20of%20the%20Labor%20Market.pdf .
22 Bureau of Labor Statistics, U.S. Department of Labor, Current Population Surveys 2012, Characteristics of the
Unemployed: Table 29. Unemployed persons by reason for unemployment, sex, age, and duration of unemployment,
http://www.bls.gov/cps/tables.htm.
23 David Autor, The Polarization of Job Opportunities in the U.S. Labor Market: Implications for Employment and
Earnings
, Center for American Progress and Hamilton Project, 2010.
24 Mitra Toosi, “Labor Force Projections to 2020: A More Slowly Growing Workforce,” Monthly Labor Review, vol.
135, no. 1 (January 2012), pp. 43-64. During this decade, the number of individuals aged 55 and older in the labor force
is projected to grow by 11.4 million; the number of labor force participants aged 25 to 54 is projected to grow by only
1.7 million; and 2.6 million fewer people under the age of 25 are projected to be in the labor force.
25 Annual tables from BLS are available at http://www.bls.gov/cps/cpsaat31.pdf.
26 Sewin Chan and Ann Huff Stevens, “Job Loss and Employment Patterns of Older Workers,” Journal of Labor
Economics
, vol. 12, no. 2 (April 2001), pp. 484-521.
27 For a summary of this research see Henry S. Farber, Job Loss and the Decline in Job Security, CEPS Working Paper
no. 171, June 2008.
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substantially lower. Likewise, facing lower levels of replaced earnings, older workers are also less
likely to continue to work after job dislocation. Subsequently this increases their chances of early
withdrawal from the labor market.
A Growing Mismatch
Finally, some of the increase in the duration of UC receipt could simply reflect a growing
mismatch between the characteristics of job seekers and the characteristics that employers are
seeking. This is often referred to as increased structural unemployment. For example, even
though the educational attainment of the labor force has been rising, increasing returns to
education suggest that the demand for more educated workers had been rising even more.28 A
growing gap between other types of harder-to-quantify skills supplied by job seekers and the
skills demanded would also increase durations. For an in-depth summary of research examining
changes in structural employment during the most recent recession, see CRS Report R41785, The
Increase in Unemployment Since 2007: Is It Cyclical or Structural?
, by Linda Levine.29 Recent
research suggests that the increase in structural unemployment may explain between 20% and
35% (or 1.0-1.75 percentage points) of the 5 percentage point increase in the unemployment rate
between 2007 and 2010.30
Outlook Under Current Law
Assuming that over the next several years the nation’s labor market continues to improve, it is
likely that exhaustion rates will continue to fall from their recent record-setting levels, but long
spells of unemployment will remain a serious problem for many UC recipients and therefore for
the program itself. Full recovery in the labor market is expected to take many years. The
Congressional Budget Office (CBO) projects that the annual unemployment rate will stay above
6% until 2017.31
In 2007—the last full year before the recent recession—the nation’s unemployment rate stood at
4.6%. But, even with that relatively low unemployment rate, almost 36% of UC recipients
exhausted their entitlement to regular benefits and the average duration of UC receipt was about
15 weeks.
In its latest projections, CBO forecasts that in FY2018, with a 5.5 % total unemployment rate, 8.0
million UC first payments will be made. On average, the recipients are forecast to receive $346

28 Economic Report of the President, February 2010, pp. 221-222.
29 Several economists have estimated how much structural unemployment increased and contributed to the steep rise of
the unemployment rate from a pre-recession average of 4.6% in 2007 to 9.3% in 2009 and a still higher 9.6% in 2010.
Most of the empirical studies whose results are summarized in the report relied to varying degrees on recent deviations
from the negative relationship between vacancy and unemployment rates and from the positive relationship between
the job-finding rate and the vacancy-unemployment ratio.
30 See for example: Mary Daly, Bart Hobijn, and Rob Valletta, The Recent Evolution of the Natural Rate of
Unemployment
, Federal Reserve Bank of San Francisco (FRBSF), Working Paper no. 2011-05, January 2011; Marcello
Estevao and Evridiki Tsounta, Has the Great Recession Raised U.S. Structural Unemployment?, International
Monetary Fund, Working Paper no. 11/105, May 2011; and Nicoletta Batini, Oya Celasun, Thomas Dowling, et al.,
United States: Selected Issues Paper, IMF, Country Report No. 10/248, July 2010.
31 Congressional Budget Office, Baseline Economic Forecast—February 2013 Baseline Projections, February 3, 2013,
http://www.cbo.gov/publication/43902.
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per week for 15.0 weeks, resulting in total outlays for regular benefits of more than $41 billion in
that year.32 Although CBO does not publish projections of UC exhaustions, simply extrapolating
the trend depicted in Figure 1 suggests that the exhaustion rate will remain at or above 40%
through 2018.33
While it may not be possible to accurately predict how long it will take future UC recipients to
find work, there is little, if any, basis for anticipating that the trends in the exhaustion rate and in
the average duration of UC receipt that were apparent before the recession will be reversed. The
aging of the labor force and the likelihood that new UC recipients will largely consist of workers
who have been permanently severed from their employers, rather than temporarily laid off, will
continue to make the rapid return to work difficult for many recipients. The reductions in the
maximum duration of UC benefits recently enacted in eight states is likely to reduce the average
duration of compensated unemployment in those states while increasing the percentage of their
recipients who will exhaust their entitlement to benefits.34
Approaches for Expediting the Return to Work
How to quickly and efficiently get UC recipients back to work has long been a subject of interest
for researchers and policy makers. The sharp increase in duration accompanying the recent
recession has heightened interest. The American Recovery and Reinvestment Act of 2009
(ARRA; P.L. 111-5) and subsequent legislation provided temporary support for several activities.
Congress continues to express interest in expediting the return to work and may consider
additional measures.
This section examines a wide range of approaches that have been tried or proposed for shortening
the duration of UC receipt and reducing exhaustions. For each approach, the potential benefits
and limitations are discussed. The various approaches can be categorized by the primary
mechanism by which, if successful, they would speed the return to work. First, the approach may
help assure that UC recipients are pursuing effective job search methods and provide them with
assistance in their search. Second, the approach may increase the payoff to recipients for quickly
finding new jobs. Third, the approach may provide additional incentives to potential employers to

32 CBO’s unemployment compensation baseline as of February 2013 is available at http://cbo.gov/sites/default/files/
cbofiles/attachments/43892-Unemployment%20Compensation.pdf.
33 Equations developed by one of the authors of this report used data for 1973 through 2007 to estimate the relationship
between the exhaustion rate and a linear time trend, the total unemployment rate, and the availability of a federal
extension of benefits; a similar equation was used for the average duration of UC receipt. See Ralph E. Smith, The
Secular Rise in Unemployment Insurance and What Can Be Done about It
, Upjohn Institute, Working Paper no.11-177
(2011).
34 In December 2012, those seven states accounted for only about one-fifth of the nation’s UC first payments and a
similar fraction of the national labor force and total unemployment. Calculations are based upon data from U.S.
Department of Labor data (first UC payments) available at https://ows.doleta.gov/unemploy/5159report.asp and the
BLS data (the national labor force and total unemployment) available at http://www.bls.gov/news.release/pdf/laus.pdf.
In December 2012, the seven states accounted for 144,607 of the 804,359 first payments, 2.6 million of the 12.3 million
seasonally adjusted unemployed, and 32.0 million of the 159.3 million seasonally adjusted civilian labor force. Since
that time North Carolina has become the eighth state to enact legislation to reduce weekly benefits. The North Carolina
reduction will not be in effect until July 2013.
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hire and retain them. Fourth, the approach may improve recipients’ employability by providing
them with additional opportunities for education and retraining.35
Job Search Requirements and Assistance
Enforcement of job search requirements and the provision of various types of job search
assistance have been shown to reduce the duration of UC receipt. Although all states have some
type of requirements for the unemployed to be able, available, and actively seeking work, federal
law did not require states to have such laws until recently. Under the Middle Class Tax Relief and
Job Creation Act of 2012 (P.L. 112-96), states must require that “as a condition of eligibility for
regular compensation for any week, a claimant must be able to work, available to work, and
actively seeking work.”
Historically, the enforcement of job search requirements and the provision of job search
assistance went hand in hand because the Employment Service (ES) administered the work test
and was prepared to assist UC recipients with their job search. The Wagner-Peyser Act of 1933
established the Employment Service as a system jointly operated by the U.S. DOL and state
employment security agencies. The central mission of the ES is to facilitate the match between
individuals seeking employment and employers seeking workers. Services are open to all without
fees. Local ES offices offer an array of services to job seekers and employers, including career
counseling, job search workshops, labor market information, job listings, applicant screening, and
referral to job openings. States provide ES services through three tiers of service delivery: self-
service, facilitated self-help, and staff-assisted. As the names of the tiers imply, progressively
more active staff involvement is required as services range from Internet job postings to career
counseling. Upon the establishment of the UC program in 1935, ES offices also began to
administer the UC work test requirements. These offices monitor UC claimants to ensure that
they are able to work, available for work, and actively seeking work. For the recently
unemployed, the ES processes UC income support claims and helps the individual find new
employment.
The relationship between the UC program and the ES, as well as the specific rules for enforcing
the work test and providing job-search assistance, has varied over time and across states. For
example, it used to be the general practice that UC recipients were required to periodically visit
an ES office. But recipients are now much less connected to the ES than in the past and receive
less assistance. A study by O’Leary and Eberts just before the recent recession estimated that “3
to 4 percent of ES registrants currently receive employment counseling, compared to 20 percent
in the 1960s at the peak of ES funding.” 36
Substantial reductions in funding, as well as the expansion of transactions by telephone and
computer, contributed to the decline. Federal support for the ES has not kept up with the growth
in the labor force, except for a temporary increase during the recent recession.37 Funding peaked

35 Portions of this section are based in part on material presented in an earlier working paper by one of the authors of
this report. See Ralph E. Smith, The Secular Rise in Unemployment Insurance and What Can Be Done about It, Upjohn
Institute, Working Paper no.11-177 (2011).
36 Christopher J. O’Leary and Randall W. Eberts, The Wagner-Peyser Act and U.S. Employment Service: Seventy-Five
Years of Matching Job Seekers and Employers
, report prepared for Center for Employment Security Education and
Research, National Association of State Workforce Agencies, 2008, available at http://research.upjohn.org/reports/29.
37 Stephen A. Wandner, The Response of the U.S. Public Workforce System to High Unemployment during the Great
(continued...)
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at about $840 million in 1995, falling to about $700 million in 2008. The decline in funding for
the ES was temporarily reversed with the enactment of the ARRA in 2009, which supplemented
regular funding with about $400 million in funds to be expended by the end of June 2011.
A survey of state agencies conducted by the National Association of State Workforce Agencies in
2003 found that in most states UC applications were made by telephone or computer and that the
most common method of certifying that recipients had been actively seeking work was by
automated telephone response.38 A subsequent study estimated that only 13% of initial claims for
benefits in 2006 were made in person; 15 years earlier, nearly all initial claims were made in
person.39
The effectiveness of stronger enforcement of job search requirements and various methods of
providing job-search assistance was demonstrated in a series of experiments conducted in the
1980s and 1990s where UC claimants were randomly assigned to treatment or control groups.40
For example, in a widely cited experiment conducted for U.S. DOL in 1983 in Charleston, South
Carolina, UC claimants in one of the treatment groups were notified that to continue receiving
benefits they needed to report to the nearest ES office for placement-related services.41 About
one-quarter of them did not do so initially, although some of them subsequently complied. Some
of the recipients voluntarily stopped collecting benefits rather than comply and others were
denied further benefits. Consequently, on average the recipients in the treatment group received
approximately one-half fewer weeks of benefits than did the control group, resulting in a savings
to the UC program. Analysis of the timing of the impact indicates that it was largely the result of
the reporting requirement, not any services provided.
Evaluations of experiments conducted in Tacoma, Washington (1986-1987) and in Maryland
(1994) provided further evidence of the potential for reducing UC expenditures through a
strengthened work test. Once again reductions in the duration of UC receipt were achieved
largely through UC recipients opting not to report for required services, rather than from the
services themselves.42 A noteworthy feature of the Tacoma experiment was that it also tested the

(...continued)
Recession, Urban Institute, Working Paper no.4, September 2012.
38 Christopher J. O’Leary, “State UI Job Search Rules and Reemployment Services,” Monthly Labor Review, vol. 129,
no. 6 (2006), pp. 27-37.
39 Avraham Ebenstein and Kevin Stange, “Does Inconvenience Explain Low Take-Up? Evidence from Unemployment
Insurance,” Journal of Policy Analysis and Management, vol. 29, no. 1 (2010), pp. 111-136.
40 Comprehensive descriptions of these and other reemployment-related evaluations are provided in Stephen A.
Wandner, Solving the Reemployment Puzzle: From Research to Policy (Kalamazoo, MI: W.E. Upjohn Institute for
Employment Research, 2010) and Christopher J. O'Leary and Randall W. Eberts, “The Wagner-Peyser Act and U.S.
Employment Service: Seventy-Five Years of Matching Job Seekers and Employers,” Report prepared for Center for
Employment Security Education and Research (SESER), National Association of State Workforce Agencies
(NASWA), 2008, available at http://research.upjohn.org/reports/29.
41 Walter Corson, David Long, and Walter Nicholson , Evaluation of the Charleston Claimant Placement and Work
Test Demonstration
, U.S. Department of Labor, Employment and Training Administration, Unemployment Insurance
Occasional Paper 85-2, 1985.
42 Terry R. Johnson and Daniel H. Klepinger, Evaluation of the Impacts of the Washington Alternative Work Search
Experiment
, Unemployment Insurance Occasional Paper 91-4, 1991, and Daniel H. Klepinger, Terry R. Johnson, Jutta
M. Joesch, and Jacob M. Benus, Evaluation of the Maryland Unemployment Insurance Work Search Demonstration,
final report by Battelle Memorial Institute to the Maryland Department of Labor, 1997, available at
http://wdr.doleta.gov/owsdrr/98-2/98-2.pdf.
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impact of relaxing the work test; doing so substantially increased the average duration of UC
receipt.
Several methods for improving the enforcement of job search requirements and providing job-
search assistance have been enacted or proposed. Some involve strengthening the collaboration
between the UC program and the ES. Others involve increased use of Reemployment and
Eligibility Assessments, discussed below.
Worker Profiling and Reemployment Services
Since the beginning of the UC program in 1935, the ES has helped to enforce job-search
requirements and provided UC recipients, as well as other job seekers, free job-search assistance.
One approach that Congress may consider is to increase the size of grants going to states for ES
activities or specifically for activities designed to reduce the duration of UC receipt. A targeted
way of enforcing job search requirements and providing employment-related assistance to
recipients begins with trying to determine which of the new UC claimants are at greatest risk of
exhausting their entitlement to benefits. In 1993, Congress amended federal unemployment tax
law and created the new requirement that each state maintain its own Worker Profiling and
Reemployment Services (WPRS) program (P.L. 103-152). States must identify UC claimants who
are likely to exhaust regular UC benefits. After identifying likely UC benefit exhaustees through
statistical profiling models, states must use their WPRS systems to refer workers to
reemployment services to the extent that these services may be provided with existing state and
federal funding. At the time of the creation of the WPRS program, no new federal funding was
made available to states to provide reemployment services to UC claimants. Existing funds
allocated for Wagner-Peyser Act programs, including ES, may be used to provide these services
to UC claimants.
A multi-state evaluation of the WPRS conducted soon after the program was implemented found
that it appeared to be quite effective in reducing the duration of UC receipt, but not in increasing
the employment and earnings of the recipients.43 In five of the six states for which the researchers
had reliable data, the average duration of UC receipt was reduced by between 0.2 and 1.0 week.
Exhaustion rates were significantly reduced in three of the states. Moreover, the researchers found
that the impacts on UC receipt were generally larger for the claimants who had relatively high
profiling scores; that is, it appears that the profiling system was generally effective in its targeting
mechanisms. About a year after the recipients were profiled, their estimated employment and
earnings levels were essentially no different from those of the comparison group. The researchers
found wide variation across states in the amount of services provided to recipients who were
required to participate. In addition, they found that the states that had the largest estimated
impacts on UC receipt tended to be the ones that provided the most services.
An analysis of Kentucky’s program conducted by a different set of researchers estimated much
larger effects.44 In the previously mentioned multi-state evaluation, Kentucky’s program was

43 Their findings are summarized in Katherine P. Dickinson., Paul T. Decker, and Suzanne D. Kreutzer, “Evaluation of
WPRS System,” in Targeting Employment Services, Randall W. Eberts, Christopher J. O’Leary, and Stephen A.
Wandner, eds. (Kalamazoo, Mi: W.E. Upjohn Institute for Employment Research, 2002), pp. 61-81.
44 Dan A. Black, Jeffrey A. Smith, Mark C. Berger, and Brett J. Noel, “Is the Threat of Reemployment Services More
Effective than the Services Themselves? Evidence from Random Assignment in the UI System,” American Economic
Review
, vol. 93, no. 4 (2003), pp. 1313-1327.
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estimated to reduce the average duration of unemployment by 0.2 weeks, whereas in the stand
alone Kentucky analysis, the program was estimated to reduce the average duration in Kentucky
by about 2 weeks. Moreover, from the timing of the recipients’ withdrawal from the UC program,
the researchers concluded that these large impacts were primarily due to the recipients opting to
exit UC rather than comply with the participation requirements. The larger estimated impacts may
well have been due to differences in sampling methods between the studies.45 The observation
that most of the estimated impacts appear to have resulted from the deterrent effect may be due to
the quite modest amount of services provided in Kentucky; three-quarters of the participants who
attended the mandatory orientation were referred to activities that typically lasted only four to six
hours. Whether more intensive services would have had an impact beyond the initial deterrent
effect is not known.
Budgetary constraints appear to have limited the extent to which profiled claimants receive
services, especially activities that require substantial staff time. For example, among the almost 8
million individuals who received UC benefits in 2007, only 1.2 million were referred to services,
even though twice as many subsequently exhausted their entitlement to benefits; of the 900,000
individuals who reported for services, only 400,000 were assessed and 100,000 were referred to
education or training programs.46
For most of its history, few federal resources have been provided to specifically fund the WPRS
program. Initially, no specific funding was provided for the program because it was assumed that
it could be operated with existing funds for the ES and other sources.47 In 2001 through 2005,
Congress appropriated approximately $35 million per year for Reemployment Services Grants.
No further federal funding for the WPRS program was appropriated thereafter.
Then, in 2009, $250 million was appropriated for Reemployment Service (RES) Grants as part of
the stimulus funding provided by ARRA. These grants were made available to state agencies to
spend in 2009 and 2010. Guidance from the Department of Labor to state workforce agencies
indicated that the funds were to be used to provide job search and other employment-related
assistance services to UC claimants, including counseling, testing, occupational and labor market
information, assessment, and referral to employers.48 State agencies were also encouraged to use
these funds for upgrading their information technology; this includes updating the models they
use to identify which claimants are most likely to exhaust their UC benefits before finding new
jobs.
With a grant from the Department of Labor, the National Association of State Workforce
Agencies (NASWA) is conducting a major study of the activities undertaken by the states with
these RES grants, as well as other ARRA-funded workforce development and UC activities. Their
examination of the early implementation of the provisions in states visited between December
2009 and June 2010 found that three-quarters of them indicated that the top priority use of the

45Black et al. constructed an experimental design based upon differences in services provided to profiled workers
receiving the same score whereas the multi-state analysis used a random sample of persons profiled and created a
treatment group from administrative data.
46 Stephen A. Wandner, “Employment Programs for Recipients of Unemployment Insurance,” Monthly Labor Review,
vol. 131, no. 10 (2008), pp. 17-27.
47 Stephen A. Wandner, Solving the Reemployment Puzzle: From Research to Policy (Kalamazoo, MI: W.E. Upjohn
Institute for Employment Research, 2010), p. 92.
48 U.S. Department of Labor, Employment and Training Administration, Training and Employment Guidance Letter
No. 14-08, March 18, 2009, available at http://wdr.doleta.gov/directives/attach/TEGL/TEGL14-08.pdf.
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RES funds was to expand services to claimants identified through their WPRS system.49 Many of
the states did not have an active RES program at the time that the funds from the ARRA became
available. The majority of state administrators reported that funds were being used to increase the
number or variety of job-search assistance workshops, provide assessment and career counseling
services, or refer claimants to training. A major concern, however, was what would happen after
the funds ran out. Many of the staff hired by the state agencies for the RES activities were
temporary workers. It was not clear how many of them would be retained.
Reemployment and Eligibility Assessments
A related way of enforcing job search requirements and providing employment-related assistance
to recipients is through Reemployment and Eligibility Assessments (REAs). Since 2005, the
federal government has provided grants to state workforce agencies to fund REAs. These are in-
person interviews with selected UC claimants to assure that they are complying with the
eligibility rules, determine if reemployment services are needed for the claimant to secure future
employment, refer the individual to reemployment services as necessary, and provide labor
market information that addresses the claimant’s specific needs. REAs replaced a previous
Eligibility Review Program that had been funded by DOL in which UC claimants were
interviewed to confirm their eligibility for benefits.50
In May 2012, DOL awarded $65.5 million in grants to 40 states, the District of Columbia, and
Puerto Rico to implement or continue REAs “to help speed job seekers’ return to work while
maintaining integrity of UI system.”51 This was the eighth year that DOL awarded REA grants.
The grants could be used to conduct in-person assessments, including the development of a re-
employment plan and the provision of labor market information to the claimants, a complete
review of their eligibility for UC benefits, and a referral to reemployment services.
The findings from a DOL-funded evaluation, conducted by IMPAQ International, of an REA
experiment in Minnesota in 2005 suggest that REAs can save money and reduce the duration of
compensated unemployment, although whether the magnitude of the impacts would be similar in
other circumstances is not clear.52 A noteworthy feature of the Minnesota experiment is that the
participants and the control group were drawn from the UC claimants who ranked in the middle
third of the profiled claimants in the study sites—that is, they were neither the ones who were
considered most likely to exhaust (a group that was already being targeted) or those who were
least likely to exhaust.

49 Richard A. Hobbie and Burt S. Barnow, “Early Implementation of the American Recovery and Reinvestment Act:
Workforce Development and Unemployment Insurance Provisions,” report submitted by the Center for Employment
Security Education and Research, National Association of State Workforce Agencies (NASWA) to the U.S.
Department of Labor, January 2011, available at http://wdr.doleta.gov/research/FullText_Documents/ETAOP_2011-
06.pdf.
50 Stephen A. Wandner, Solving the Reemployment Puzzle, pp. 153-189.
51 ETA News Release, May 7, 2012, available at http://www.dol.gov/opa/media/press/eta/
ETA20120916.htm#.UJxo6Yaz624.
52 Jacob Benus, Eileen Poe-Yamagata, Ying Wang, and Etan Bass, Reemployment and Eligibility Assessment (REA)
Study FY 2005 Initiative,
Final Report (IMPAQ International), 2008, available at http://wdr.doleta.gov/research/
FullText_Documents/
Reemployment%20and%20Eligibility%20Assessment%20(REA)%20Study%20Final%20Report%20March%202008.p
df.
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The researchers found that UC claimants who were called in for multiple REA interviews
received approximately one fewer week of benefits, had a lower rate of benefit exhaustion, as
well as an increased likelihood of returning to work within six months of their initial UC claim
with no significant effects on their wage rates or hours per week worked. Payments to ineligible
claimants were reduced. These positive results, however, must be tempered by the failure to find
significant impacts in North Dakota, which also participated in this REA initiative. Researchers
suggest that this may have been the result of UC claimants in the control group receiving similar,
though less intensive, services as were received by claimants in the treatment group or because of
small sample size. (The impacts of the REA initiative in seven other states that had been selected
to participate could not be assessed because of difficulties in those states acquiring data or
constructing comparison groups.)
A subsequent evaluation of REA activities in Florida, Idaho, Illinois, and Nevada in late 2009
estimated reductions in UC exhaustions in three of the four states studied.53 That evaluation,
funded by the DOL and conducted by IMPAQ International, concluded that the savings from
reductions in the number of weeks receiving UC and EUC08 benefits greatly exceeded the costs
of the REAs in Florida, Idaho, and Nevada. No impact was found for the Illinois REA activities;
researchers noted that the Illinois program was inconsistently implemented and was restricted to
claimants with high-demand skills and that the sample size for the evaluation was small. The
largest estimated savings were in Nevada, where REA claimants received about three fewer
weeks of benefits than did claimants in a control group.
The DOL commissioned a follow-up study to determine why Nevada’s REA program was more
effective than the programs in the other states.54 That study confirmed the substantial savings in
UC benefits and found that the program was also effective in helping the claimants to obtain
employment earlier than they would have in the absence of the program. The researchers suggest
that Nevada’s greater success with its program may have resulted from it being the only one of
the state programs evaluated that provided both REAs and RES by the same staff. However, the
design of the evaluation did not allow a direct test of that hypothesis.
The Middle Class Tax Relief and Job Creation Act of 2012 (P.L. 112-96) required that all
individuals receiving EUC08 be “able, available, and actively seeking” work. An active work
search for EUC08 claimants requires individuals (1) to register with reemployment services, as
required by the state; (2) to actively search for work that is appropriate for the individual’s skill
level and labor market availability; (3) to maintain a record of work search activities; and (4) to
provide work search activities records to the state when requested. In addition, P.L. 112-96
required states to provide reemployment and eligibility assessments to certain EUC08 claimants.
EUC08 claimants must participate in reemployment services, if referred. P.L. 112-96, as
amended, provides $85 in federal funding per EUC08 claimant who receives REAs.55

53 Eileen Poe‐Yamagata, Jacob Benus, Nicholas Bill, Hugh Carrington, Marios Michaelides, and Ted Shen, Impact of
the Reemployment and Eligibility Assessment (REA) Initiative
, IMPAQ International, 2011, available at
http://wdr.doleta.gov/research/FullText_Documents/ETAOP_2012_08_Impact_of_the_REA_Initiative.pdf .
54 Marios Michaelides, Eileen Poe-Yamagata, Jacob Benus, and Dharmendra Tirumalasetti, Impact of the
Reemployment and Eligibility Assessment (REA) Initiative in Nevada, 2012
, available at http://wdr.doleta.gov/research/
FullText_Documents/ETAOP_2012_08_REA_Nevada_Follow_up_Report.pdf .
55 These funds are affected by the Budget Control Act of 2011, P.L. 112-25. For details, see U.S. Department of Labor,
Unemployment Insurance Program Letter, No. 13-13, March 8, 2013, http://wdr.doleta.gov/directives/attach/UIPL/
UIPL_13_013_Acc.pdf.
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Additional Incentives to Recipients
Another approach for speeding the return to work of UC recipients is to increase their payoff for
taking a new job sooner. The underlying assumption behind this approach is that some recipients
would search for work more intensively or would be more willing to accept job offers that they
might otherwise have rejected if the rewards were larger. Two options that directly use this
approach are reemployment bonuses and wage insurance. A third option—self-employment
assistance—encourages UC recipients to take a new job sooner by helping them to develop a new
business while they are still receiving benefits.
Reemployment Bonuses
The first option would provide a bonus to UC recipients for becoming employed in a new job
within a given period of time. For example, the plan hypothetically could provide UC recipients
with a bonus equal to four times their weekly UC benefits if they began a new job within 10
weeks of when they initially filed for benefits. If successful, such a plan could encourage some
recipients to accelerate their job search and find a job sooner.
Legislative proposals that would encourage states to offer reemployment bonuses to eligible UC
recipients were developed in the Clinton and George W. Bush Administrations, but were not
enacted.56 As part of President Clinton’s proposed Reemployment Act of 1994 (introduced by
request as H.R. 4040 in the 103rd Congress), states would have been permitted to use UC funds to
provide bonuses to eligible claimants who found full-time employment with a new employer
within 12 weeks from the date that they initially claimed UC benefits and retained employment
for at least four months. States could offer bonuses that did not exceed four times the weekly
benefit amount payable to the recipient under the regular UC program. Eligibility would have
been limited to individuals who had been identified as likely to exhaust their entitlement to UC
benefits through WRPS as described earlier.
As part of President George Bush’s 2003 economic stimulus package, Personal Reemployment
Accounts (PRAs) could be used by UC recipients for cash bonuses, as well as for purchasing a
variety of employment-related services. The purpose of the PRAs was to provide persons likely to
exhaust their UC benefits a choice in the type and source of reemployment services and to induce
claimants and exhaustees to speed their reemployment by providing a bonus equal to the balance
in their PRAs when they obtained new jobs. PRA recipients would have had to use funds within
their accounts for some reemployment services that had been available free, such as training, if
they chose to use those services.
These proposals were motivated, at least in part, by findings from experiments conducted in
Illinois,57 New Jersey,58 Pennsylvania,59 and Washington State60 in the 1980s to evaluate the

56 The discussion of the development of legislation in the Clinton and Bush Administrations draws heavily on Stephen
A. Wandner, Solving the Reemployment Puzzle: From Research to Policy (2010), pp. 391-438.
57 Stephen A. Woodbury and Robert G. Spiegelman, “Bonuses to Workers and Employers to Reduce Unemployment:
Randomized Trials in Illinois,” American Economic Review, vol. 77 (September 1987), pp. 513-530.
58 U.S. Department of Labor, The New Jersey Unemployment Insurance Reemployment Demonstration Project: Six-
Year Follow-Up and Summary Report
, Unemployment Insurance Occasional Paper 96-2, 1996.
59 U.S. Department of Labor, The Pennsylvania Reemployment Bonus Experiment Final Report, Unemployment
Insurance Occasional Paper 92-1, 1992.
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efficacy of variously designed reemployment bonus programs. The evaluations and subsequent
reanalysis generally concluded that offering bonuses to UC recipients shortened their length of
benefit receipt, especially when UC recipients also were offered job-search assistance and when
the bonus programs were targeted to those UC recipients most likely to exhaust their benefits.61
The size of the bonuses offered ranged from roughly three times the average weekly UC benefit
amount to 10 times the weekly benefit. Depending on the experiment, recipients had between
three weeks and thirteen weeks after being told they were eligible for a bonus to begin a new job.
Researchers found that such inducements did result in shorter durations of UC receipt, but not
necessarily by enough to offset the cost of the bonuses. The largest estimated impact was in
Illinois, which was the site of the first experiment. UC claimants who found a job within 11
weeks of filing for benefits and kept it for four months were eligible for a $500 bonus, which was
about four times the average weekly benefit. Claimants offered this bonus had about a one-week
shorter duration than claimants in the control group who were not offered the bonus. Estimated
impacts in the other experiments were mostly around half that size.62 One caution about the
findings from the experiments is that a portion of the success of the bonus-takers could come at
the expense of increasing the duration of unemployment of other job seekers (displacement
effect) or of inducing more workers who lose their jobs to file for benefits in order to become
eligible for the bonuses (entry effect).63
Analysis also suggested that targeting eligibility for bonuses toward UC claimants with an above-
average likelihood of exhausting their benefits could add to their effectiveness.64 Using statistical
models like the ones used by state offices to profile UC claimants, researchers reanalyzed the
results from the reemployment bonus experiments in Pennsylvania and Washington. In each case,
the analysts found that restricting the bonus offers to half of the UC claimants—the ones
estimated to be more likely to exhaust—would have increased the impact on UC durations. In the
bonus design that provided a longer qualification period and a smaller bonus, the estimated
savings in UC payments exceeded the cost of the bonuses.
The Clinton Administration’s proposal (H.R. 4040, introduced in the 103rd Congress) closely
followed the design of the Pennsylvania and Washington experiments, except that the proposal
restricted eligibility to profiled UC recipients who were likely to exhaust their entitlement to
benefits. That restriction was designed to reduce costs and to limit the extent to which the
availability of bonuses might have induced some unemployed workers who expected to find new

(...continued)
60 U.S. Department of Labor, The Washington Reemployment Bonus Experiment Final Report, Unemployment
Insurance Occasional Paper 92-6, 1992.
61 For additional information about the bonus experiments, see CRS Report RL31825, Personal Reemployment
Accounts: Results from Bonus Experiments
, by Linda Levine and Ann Lordeman, and Philip K. Robins, “Summary and
Policy Implications,” in Reemployment Bonuses in the Unemployment Insurance System: Evidence from Three Field
Experiments
, Philip K. Robins and Robert G. Spiegelman, eds., W.E. Upjohn Institute for Employment Research, 2001,
pp. 249-274.
62 Much of the difference between the estimated impacts in Illinois and the other sites was associated with the
availability of up to 12 weeks of additional benefits through a federal extension that was available in Illinois during part
of the enrollment period. The estimated reduction in the duration of UC receipt for the claimants who were eligible for
the extension was about one and one-half weeks, whereas the estimated reduction for the claimants only eligible for
regular UC benefits was about two-thirds of a week.
63 Christopher J. O’Leary, Paul T. Decker, and Stephen A. Wandner, “Cost-Effectiveness of Targeted Reemployment
Bonuses,” Journal of Human Resources, vol. 40, no. 1 (2005), pp. 270-279.
64 Ibid.
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jobs quickly to file for benefits anyway in order to get the bonus. The Bush Administration’s
proposal, by combining potential bonuses with reemployment services into one account, differed
sharply from the design of the original experiments. For example, most of the experiments linked
the value of a bonus with the individual’s UC benefit, while the size of the bonus that an
individual could receive with the PRA would, instead, have been based on the balance remaining
after paying for employment services.
Wage Insurance
Another way of providing an additional incentive to UC recipients to return to work more rapidly
would be to offer them “wage insurance.” Wage insurance subsidizes a fraction of the difference
between the wage a worker earns in a new job and the wage earned in the old job for a limited
period of time. Unlike reemployment bonuses, wage insurance would only provide payments to
workers who incurred a wage loss. In that way, the subsidies would, in effect, compensate them
for a portion of the financial loss they incurred when their old jobs were abolished.
As discussed above, many of the workers who lose their jobs, especially ones who have been with
the same employer for many years, are unlikely to find new jobs that pay as much as the ones
they lost. Even though UC provides workers with temporary income support while they search
for new jobs, it does not compensate them for the possibly permanent reduction in their earnings
that resulted from the job loss. Particularly for workers who lose jobs that they held for many
years, the long-term reduction in earnings could greatly exceed the losses while unemployed.
Wage insurance may help to induce those workers to accept lower-paying jobs that they might
have been reluctant to take, as well as compensating them for a portion of their loss in earnings.
Opponents of wage insurance contend that such plans subsidize downward mobility, encouraging
job seekers to accept lower-paying jobs rather than helping them to prepare for better ones.65
Moreover, because it would only provide a benefit to workers who incur a reduction in their
wages, workers who lose low-paying jobs are less likely to qualify.
Proposals for wage insurance, at least as an experiment, have been offered for many years, but
have only been implemented on a very limited basis. P.L. 100-418, enacted in 1988, directed the
DOL to conduct wage insurance demonstration projects for workers eligible for Trade Adjustment
Assistance benefits, but the projects were never carried out because the agency was unable to
secure sufficient state interest. 66
Since 2002, wage insurance has been offered to certain workers aged 50 or older who are certified
as eligible for Trade Adjustment Assistance (TAA) benefits.67 If those workers accept a new job
that pays less than the one they lost, the federal government will pay them half of the difference
in wages for up to two years. Now called Reemployment Trade Adjustment Assistance (RTAA),

65 For example, see Testimony of Jane McDonald-Pines, workforce issues specialist, Hearing Before the Senate
Finance Committee on Trade and Globalization, June 6, 2007, available at http://www.finance.senate.gov/imo/media/
doc/060607testjmp.pdf.
66 Walter Corson and Joshua Haimson, “Wage Supplements for Dislocated Workers: the TAA Wage Supplementation
Demonstration,” report submitted to the U.S. Department of Labor, Employment and Training Administration by
Mathematica Policy Research, Inc., 1995.
67 For additional information about trade adjustment assistance for workers, see CRS Report R42012, Trade Adjustment
Assistance for Workers
, by Benjamin Collins.
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the program provides eligible workers with a wage supplement that can total up to $10,000 over a
two-year period. Earnings in the new job cannot exceed $50,000 a year. In 2011, $40 million was
paid to more than 6,100 participants in the RTAA wage insurance program.
The President Obama’s American Jobs Act (introduced by request as S. 1549 and H.R. 12 in the
112th Congress) would have established a “Reemployment NOW” program with $4 billion in
direct appropriations to fund state-designed activities to assist the reemployment of eligible
individuals. One of the allowable activities that states could undertake would have been to
provide an income supplement to EUC08 claimants who secure reemployment at a lower wage
than their separated employment. The benefit level would be determined by the states, although it
could not be more than 50% of the difference between the worker’s wage at the time of separation
and the worker’s reemployment wage. States would also establish a maximum benefit amount
that an individual could collect. The duration of wage insurance payments would be limited to
two years. Wage insurance under this proposal would also be limited to individuals who (1) are at
least 50 years old; (2) earn not more than $50,000 per year from reemployment; (3) are employed
on a full-time basis as defined by the state; and (4) are not employed by the employer from which
the individual was separated.
Very little information is available to gauge the effectiveness of wage insurance in reducing the
duration of unemployment or UC exhaustions. As with the reemployment bonuses, wage
insurance could shorten the duration of unemployment by increasing the effective wage in the
new job. If a fixed-length eligibility period begins while the job seeker is still receiving UC
benefits, that feature could reduce UC outlays.
A version of wage insurance was tested in five cities in Canada in the mid-1990s. In that
experiment, claimants who found a new lower-paying job within six months could receive an
earnings supplement of 75% of their earnings loss (up to a cap) for up to two years. Evaluators
found that the supplement appeared to have little impact on how quickly participants found new
jobs. Its major effect was to partially compensate workers for the wage losses that they incurred.68
Self-Employment Assistance
Another way of providing an additional incentive to UC recipients to return to work more rapidly
would be to make it easier for them to start their own businesses while still receiving benefits.
Self-employment is one potential pathway to exit a spell of unemployment. The regular UC
program requires unemployed workers to be actively seeking work and to be available for work
as a condition of eligibility for UC benefits. These requirements constitute a barrier to self-
employment for unemployed workers who need income support.
The Self-Employment Assistance (SEA) program, created in 1993(P.L. 103-182) and made
permanent in 1998 (P.L. 105-306), helps unemployed individuals establish their own businesses
by providing them with temporary income support (in lieu of receiving regular UC) and access to
entrepreneurial training and services.69 SEA waives state UC work search requirements for those

68 Howard S. Bloom, Saul Schwartz, Susanna Lui-Gurr, Suk Won Lee, Jason Peng, and Wendy Bancroft, “Testing a
Financial Incentive to Promote Re-employment among Displaced Workers: the Canadian Earnings Supplement Project
(ES), Journal of Policy Analysis and Management, vol. 20, no. 3 (2001), pp. 505-523.
69 For a full discussion of the SEA program, its development, and its assessment, see CRS Report R41253, The Self-
(continued...)
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individuals who are working full time to establish their own businesses. SEA provides a weekly
allowance in the same amount and for the same duration as regular UC benefits. It is available
only to individuals who would otherwise be entitled to UC benefits and have been determined
likely to exhaust their regular benefits. Most recently, provisions in the Middle Class Tax Relief
and Job Creation Act of 2012 (P.L. 112-96) gave states the authority to expand SEA participation
to certain claimants in the EB and EUC08 programs. Unlike reemployment bonuses and wage
insurance, self-employment assistance is not primarily designed to reduce the duration of
participants’ current spell of compensated unemployment; but, if successful, the participants
could become reemployed sooner and be less likely to need UC benefits in the future.
The current SEA program built on lessons learned from two self-employment demonstration
projects conducted in the early 1990s in Massachusetts and Washington. Findings from these
pilots were generally positive. In particular, the demonstration evaluation determined that the
structure of the Massachusetts program, which became the model for the future SEA program
authorization, was a cost-effective approach to promoting reemployment among workers.70 The
researchers concluded that participation in the Massachusetts SEA program significantly reduced
participants’ receipt of benefits and increased their total earnings over the 2½-year period after
selection into the program.
Participation in the program by states as well as unemployed workers is limited. Currently, only
Delaware, Maine, New Jersey, New York, and Oregon have active SEA programs for UC
claimants, and in one of these states—New York—authorization for the program is scheduled to
expire December 2013.71 Total participation in the SEA program has ranged between 1,000 and
2,000 individuals per year since 2003.
In part, the small-scale nature of the program is likely due to the authorizing legislation
requirement that SEA be budget neutral; that is, a state program may not incur additional costs
above what the state would have spent on its regular UC program. The entrepreneurial training
that SEA participants are expected to receive must come from other funding sources. Moreover,
the number of individuals participating in the program may not exceed 5% of individuals
receiving regular UC benefits in a state.
State officials report several challenges in operating their SEA programs. For example, the
administrator of the UC program in Oregon (which operates one of the largest SEA programs)
lists the reliance on a profiling system for identifying eligible participants that might not reflect
their ability to start and manage a business as one challenge. Lack of funds for entrepreneurial
training, limited capacity, and difficulty in monitoring long-term effectiveness are other barriers.72

(...continued)
Employment Assistance (SEA) Program, by Katelin P. Isaacs; Stephen A. Wandner, Solving the Reemployment Puzzle,
pp. 289-340; and Stephen A. Wandner, The Response of the U.S. Public Workforce System to High Unemployment
during the Great Recession
, Urban Institute, Working Paper no. 4, September 2012, pp. 41-44.
70 U.S. Department of Labor, Employment and Training Administration, 1995, Self-Employment Programs: A New
Reemployment Strategy, Final Report on the UI Self-Employment Demonstration
, Unemployment Insurance
Occasional Paper 95-4, by Jacob M. Benus, Terry R. Johnson, Michelle Wood, Neelima Grover, and Theodore Shen,
available at http://wdr.doleta.gov/research/FullText_Documents/op_04-95.pdf.
71 Louisiana and Maryland also have SEA programs authorized, but they are not active. See U.S. Department of Labor,
Comparison of State Unemployment Insurance Laws, 2012, available at http://workforcesecurity.doleta.gov/unemploy/
comparison2012.asp.
72 David Gerstenfeld, “Self Employment Assistance in Oregon,” presentation to NASWA National UI Directors’
(continued...)
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There are many options that might be considered if Congress were to expand the program, such
as having the federal government, rather than the states, pay the SEA benefits or providing
stronger incentives for the states to use a portion of their funds from the Workforce Investment
Act for entrepreneurial training.73 Even with such actions, though, it is unlikely that self-
employment would be an attractive alternative for a large fraction of UC recipients.
Additional Incentives to Employers
Another approach for speeding the return to work of UC recipients is to increase the payoff to
potential employers to hire them. Banning discrimination on the basis of employment status and
providing subsidies to employers are two methods that have been considered in recent years. A
related option is to provide an incentive to employers to retain workers who otherwise would
have been laid off; short-time compensation, discussed below, uses this approach.
Prohibition of Discrimination
Employers may favor job applicants who are currently working over applicants who are
unemployed, particular job seekers who have been unemployed for many months. Employers
may, at least informally, rank job applicants by their duration of unemployment and hire from the
front of the queue because they consider lengthy unemployment to be a signal of poor worker
quality (that is, low productivity). In effect, long-term unemployment can stigmatize workers.
Employers may also be reluctant to hire the long-term unemployed because they believe the
group’s skills have atrophied during their lengthy time away from the workplace.
The American Jobs Act as proposed by President Obama in 2011 (introduced by request as S.
1549 and H.R. 12 in the 112th Congress) would have established the Fair Employment
Opportunity Act of 2011, prohibiting employment discrimination against the unemployed.
Designed to eliminate the economic burdens imposed by discrimination against the unemployed,
the act would prohibit discrimination in job advertising and hiring practices. The act appears to be
modeled on Title VII of the Civil Rights Act of 1964, which prohibits discrimination in
employment on the basis of race, color, national origin, sex, or religion.
The Fair Employment Opportunity Act would prohibit employers and employment agencies from
discriminating on the basis of employment status. Most public and private employers would be
covered, although private employers who have fewer than 15 employees would be exempt.
Covered employers and employment agencies would be prohibited from publishing an
advertisement or announcement stating that individuals who are unemployed are not qualified for
the employment opportunity or that such individuals would not be considered or hired. Other
prohibited acts include the failure or refusal to consider or to hire an individual because of that
individual’s status as unemployed.

(...continued)
Conference, October 22-25, 2012, available at http://naswa.org/assets/utilities/serve.cfm?gid=8a9fc78d-dbf9-4513-
95f8-f8cea733628a.
73 For these and other recommendations for encouraging more states to adopt and use the SEA program, see Stephen A.
Wandner, Solving the Reemployment Puzzle, pp. 336-337.
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Enforcing such legislation could be challenging. Identification of discriminatory advertising
should be straightforward, but more subtle forms of discrimination may be more difficult to
prove. Compared with the victims of post-hiring types of discrimination, it is often harder for
rejected job-seekers to establish why they were less favored. They generally have less
information on which to base a discrimination complaint than do individuals who are already
employed. Nonetheless, patterns of hiring discrimination could be identified, for example,
through testing in which pairs of individuals with similar backgrounds, except for their current
employment status, apply for the same job opening.74 Moreover, recent research on the
effectiveness of age discrimination legislation in facilitating the reemployment of older workers
suggests that such legislation can make a difference.75
Tax Credits
Another method of encouraging employers to hire unemployed workers is to provide them with a
subsidy for doing so, thereby reducing their cost. The subsidies could be to public employers,
private employers, or both. In recent years, the main legislative focus has been on the use of the
tax system to offer incentives to private employers. Tax credits have often been the vehicle for
providing eligible employers subsidies either to expand total employment or to encourage
employment of members of certain groups of workers such as disadvantaged individuals. But
with the exceptions of the now-expired credits provided in the Hiring Incentives to Restore
Employment Act (HIRE) of 2010 (P.L. 111-147) and in the unemployed veterans parts of the
Work Opportunity Tax Credit (WOTC; P.L. 112-56), tax credits have not been specifically
designed to promote the employment of unemployed individuals. Congress may consider options
for renewing the expired targeted tax credits or creating new ones.
Under the provisions of HIRE, employers who hired certain previously unemployed workers after
February 3, 2010, and before January 1, 2011, could be exempted from their share of the Social
Security taxes paid on behalf of those workers. In addition, if they retained the workers for at
least one year, the employers would be eligible for up to a $1,000 tax credit. Although the
legislation was characterized as providing an incentive to hire individuals who had been
unemployed for at least two months, it did not actually require them to have been actively seeking
work during that period. To qualify, employees needed to certify that they had not been employed
for more than 40 hours during the 60-day period on the date they started employment. It was not
necessary that they had been previously employed before the 60-day period. Thus, new entrants
to the labor force, as well as individuals who had been actively seeking work, could qualify.
The WOTC is a non-refundable tax credit for employers who hire individuals of certain targeted
groups.76 It replaced the Targeted Jobs Tax Credit (first authorized in 1978 by P.L. 95-600) in
1996. Through the end of 2011, for-profit employers were entitled to a credit against their federal
income tax liabilities for hiring members of eligible groups, including members of families
receiving benefits under the Temporary Assistance to Needy Families (TANF) program and other

74 Marc Bendick, Jr. and Ana P. Nunes, “Developing the Research Basis for Controlling Bias in Hiring,” Journal of
Social Issues
, vol. 68, no. 2 (2012), pp. 238-262.
75 David Neumark and Joanne Song, Barriers to Later Retirement: Increases in the Full Retirement Age, Age
Discrimination, and the Physical Challenges of Work
, University of Michigan Retirement Research Center, Working
Paper WP2012-265, September 2012, available at http://www.mrrc.isr.umich.edu/publications/papers/pdf/wp265.pdf.
76 For additional information about the WOTC, see CRS Report RL30089, The Work Opportunity Tax Credit (WOTC),
by Christine Scott.
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groups thought to experience employment problems regardless of general economic conditions.
The credit was calculated as 40% of the first-year wages paid to the qualifying individual, up to a
maximum amount of wages. For most qualified individuals, the maximum amount of first-year
wages for calculating the WOTC was $6,000. ARRA extended the WOTC to cover unemployed
veterans who had been discharged or released from active duty in the Armed Forces within five
years of their hiring date and had received UC for not less than four weeks during the one-year
period ending on the hiring date.
The VOW to Hire Heroes Act of 2011 (P.L. 112-56) expanded the targeted group for qualified
unemployed veterans and made the WOTC refundable for certain non-profit employers.
Employers hiring a veterans certified as having aggregate periods of unemployment of at least
four weeks but less than six months in the year prior to being unemployed and employing them
for at least 120 hours could claim a credit of 25% of $6,000 of first-year wages; if employing
them for at least 400 hours, a credit of 40% of $6,000 of first-year wages could be claimed.
Larger credits could be claimed for hiring veterans who had been unemployed at least six months.
The act allowed employers to claim the WOTC for individuals certified as qualified veterans who
began work before January 1, 2014.
Several bills introduced in the 112th Congress also would have offered employers tax credits to
induce them to hire unemployed workers, especially individuals experiencing longer-term
unemployment. President Obama’s American Jobs Act of 2011 (S. 1549 and H.R. 12) would have
added as a targeted group for purposes of the WOTC individuals who had been unemployed for at
least six months during the one-year period prior to being hired. For those long-term unemployed
who are hired and remain on a firm’s payroll at least 400 hours, an employer would be able to
claim a non-refundable income tax credit of 40% of the first $10,000 in wages paid during the
worker’s first year of employment. They would be eligible for a smaller credit if the worker
remained employed for 120 hours to 399 hours. Under certain circumstances, tax-exempt
employers could take the credit. Other bills introduced in the 112th Congress included H.R. 2120,
which would have expanded the definition of a WOTC targeted group to include individuals who
had exhausted entitlement to EUC08, and H.R. 1663, which would have provided a temporary tax
credit for certain small businesses that hired unemployed individuals who had received
unemployment benefits and resided in a county with an unemployment rate that exceeded 4%.
The use of targeted subsidies as a means of increasing the employment opportunities for members
of specific groups has had mixed reviews.77 Analyses of the Targeted Jobs Tax Credit found that
the majority of jobs filled by employers who claimed the credit would have been filled without
the credit. That is, they were not used to create new jobs. But for a targeted subsidy, the key issue
is whether it succeeded in reshuffling the queue in favor of members of the targeted groups. On
the one hand, because the cost of employing those individuals is reduced by the subsidy, they
become more attractive to potential employers who are familiar with the program. On the other
hand, some evidence was found of a stigmatizing effect, whereby some employers may have
viewed the government’s offer of a subsidy as evidence that there was something wrong with
those job seekers.78

77 For a summary of the literature, see CRS Report R41034, Business Investment and Employment Tax Incentives to
Stimulate the Economy
, by Thomas L. Hungerford and Jane G. Gravelle.
78 Gary Burtless, “Are Targeted Wage Subsidies Harmful?,” Industrial and Labor Relations Review, vol. 39, no. 1
(October 1985), pp. 105-114.
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There is little basis to predict the impact of providing a tax credit to employers based on their
hiring individuals who had been unemployed for a period or who were UC recipients (or were at
risk of long-term unemployment or benefit exhaustion). An experiment in the 1980s in which
employers who hired certain UC claimants and retained them for at least four months could
receive a subsidy attracted few participants.79 In addition to the issues concerning cost and
windfalls associated with providing a tax credit for hiring individuals who would have been hired
without the credit, lawmakers would need to consider potential spillover effects on members of
the groups already targeted. The addition of this group could help the others by increasing the
subsidy’s visibility among potential employers and perhaps diminishing any stigma associated
with it. But their inclusion could reduce employment opportunities for others to the extent that
employers favor members of the newly eligible group.
GeorgiaWorks and Related State Programs
Various state-initiated short-term subsidy programs have also been used to encourage employers
to hire unemployed workers. Georgia developed a program, GeorgiaWorks, to subsidize the
wages of workers for a short period that received considerable attention. During the subsidy
period, the newly hired workers would receive on-the-job experience and training. In addition,
employers could determine whether they want to retain the new hires after the subsidy ended.
That program was singled out by President Obama in his September 2011 address on his
proposed jobs plan.80
The GeorgiaWorks program, begun in 2003, offers employers in that state an opportunity to train
and assess UC recipients at no cost, while providing the recipients an opportunity to train with a
potential employer. In its current structure, UC recipients can be voluntarily placed with an
employer for a maximum of 24 hours per week for up to eight weeks. The Georgia agency pays
the participant a training stipend and provides workers compensation coverage. The employer is
under no obligation to hire the participant after the subsidy period ends.
From 2003 to 2009, the GeorgiaWorks program expanded rapidly, growing from about 400
participants in its first year to 3,000 participants in 2009. In September 2010, participation
increased several fold with the expansion of eligibility to include unemployed workers who were
not receiving UC benefits. But in 2011, with a change in the administration of the Georgia
Department of Labor, the program was sharply reduced in size and scope. Eligibility was again
restricted to UC recipients and the stipend was reduced from $600 to $240. The new labor
commissioner said that spending had gotten out of control and that too few of the participants
were trained and hired by the employers with whom they had been placed.81

79 This was one of the treatments tested in a reemployment bonus experiment in Illinois. UC claimants who found a job
within 11 weeks could provide their new employer with a document that the employer could forward to the state
agency; if the employer retained them for four months, they could receive $500 from the agency. Only 3% of the
claimants who participated in this part of the experiment were responsible for any bonus payments, compared with 14%
of the claimants who participated in the part in which the claimants themselves received the same size bonus. See
Stephen A. Woodbury and Robert G. Spiegelman, “Bonuses to Workers and Employers to Reduce Unemployment:
Randomized Trials in Illinois,” American Economic Review, vol. 77, no. 4 (1987), pp. 513-530.
80 From the transcript of the Address by the President to a Joint Session of Congress, September 8, 2011: “This jobs
plan builds on a program in Georgia that several Republican leaders have highlighted, where people who collect
unemployment insurance participate in temporary work as a way to build their skills while they look for a permanent
job.”
81 Mark Butler, state labor commissioner, from a segment on the PBS News Hour on October 12, 2011, “Georgia
(continued...)
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The potential benefits and limitations of short-term subsidy programs are illustrated by the data
and debates about the merits of the GeorgiaWorks program. Data provided by the state’s
Department of Labor indicate that about 40% of the participants were placed in clerical
occupations and that about 35% of the 7,500 participants who completed the program between
2003 and 2009 were hired by the employer with whom they had been placed. Opponents argue
that the jobs in which the participants are often placed are the kinds of low-paying jobs temp
agencies help firms fill without any training and point to the low percentage of the participants
retained after the subsidy ends. Supporters contend that the program provides UC recipients with
an opportunity to gain new skills and enhance their resume, even if they are not hired by the same
employer.
Other states also launched short-term subsidy programs. For example, in 2010, Texas began its
Texas Back-to-Work Initiative (TBTW). That program provides a subsidy of up to $2,000 to
employers for hiring eligible first-time UC claimants previously earning less than $15 per hour.
To qualify for the $2,000 TBTW subsidy, an employer is required to provide the claimant with at
least 30 hours of work per week and is required to retain the claimant for at least 120 days.
Smaller subsidies are available to employers for claimants who were retained for between 30 and
119 days. In April 2012, the executive director of the Texas Workforce Commission testified that
more than 25,000 individuals had been placed in jobs through this program and that these
placements had reduced the average duration of participants’ unemployment receipt by nine
weeks.82
Also in 2010, New Hampshire began its Return to Work Initiative. It is a voluntary program in
which employers can take on eligible UC claimants for up to six weeks of structured supervised
training of no more than 24 hours per week. The participants continue to receive UC benefits and
must continue to search for work during non-training time unless otherwise exempted.
Participants can remain in the program if they exhaust UC benefits prior to the end of the six-
week period, but their UC benefits are discontinued. Claimants with a definite recall date within
six weeks and those who do not register for employment services are not eligible.
In 2011, a workforce development board in Connecticut, The WorkPlace, launched a pilot
program called Platform to Employment (P2E) to increase employment opportunities for long-
term unemployed in southwestern Connecticut. Eligible individuals are offered a five-week
preparatory program, including resume writing, interview preparation, self-marketing, and other
skills. This is followed by placement with employers for an eight-week trial period. With support
from several foundations, the program is scheduled to expand to 10 cities around the country in
2013, beginning with Chicago, Cincinnati, Dallas, and San Diego. Projects in the new sites will
focus on long-term unemployed individuals over the age of 50 or who are military veterans.83

(...continued)
Works Jobs Training Program: a Peach or the Pits.” It can be viewed at http://www.pbs.org/newshour/bb/business/july-
dec11/georgiaworks_10-12.html.
82 Testimony of Larry Temple, Executive Director, Texas Workforce Commission, before the House Ways and Means
Committee, Subcommittee on Human Resources, “Moving from Unemployment Checks to Paychecks: Implementing
Recent Reforms, April 25, 2012, available at http://waysandmeans.house.gov/uploadedfiles/
larry_temple_testimony.pdf.
83 Platform to Employment, “Successful Connecticut Program Putting the Long-Term Unemployed Back to Work Will
Go National” at http://www.platformtoemployment.com.
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In 2012, Utah began its Small Business Bridge Program, providing a subsidy to small businesses
(up to 100 employees) that hire workers by June 30, 2013, and retain them for at least one year.
Firms can receive a subsidy of between $3,000 and $4,000 per job created, with the amount based
on the wages paid. In addition, a $500 bonus will be paid for each individual hired who was
receiving UC at that time.
Also in 2012, Wisconsin initiated its Wisconsin Workers Win (W3) pilot program, modeled on the
GeorgiaWorks program. UC recipients in their first 20 weeks of collecting benefits can be
voluntarily placed with an employer for up to six weeks working 20 to 24 hours per week. The
recipients continue to receive UC as well as an additional $75 weekly stipend. The employers
must state their willingness to provide training and supervision. They are required to carry
workers’ compensation coverage, but not to pay wages or benefits, and are not obligated to retain
the participants after the six-week period. Up to 500 UC recipients are expected to participate in
the program during its first year.
The 112th Congress did incorporate some of these ideas into P.L. 112-96, which provides further
encouragement to states to try out short-term wage subsidies to help UC recipients return to work.
It allows up to 10 states to create and conduct demonstration projects to improve and accelerate
the reemployment of UC claimants. These state reemployment demonstration projects could use
UC funds to provide subsidies for employer-provided training, such as wage subsidies, or provide
direct reimbursement to employers who hire individuals receiving UC to pay part of the cost of
wages that exceed the individual’s prior benefit level. The reimbursement may not exceed the
weekly benefit amount of an individual. Subsidies for employer-provided training could include
on-the-job training or other work-based training programs. The approved demonstration projects
must last between one and three years, be completed by the end of 2015, and include an
evaluation of its impact on participants’ skill levels, earnings, and employment retention. As of
the publication date of this report, no state demonstration project has been approved.84
Short-time Compensation
Short-time compensation (STC), sometimes called work sharing, is a program that provides pro-
rated unemployment benefits to workers whose hours have been reduced in lieu of a layoff. STC
may be helpful to a firm and its workers during an economic downturn or other periods when
employers determine that a temporary reduction in work hours is necessary. In the states that
operate STC plans, workers whose hours are reduced under a formal work sharing plan may be
compensated with STC. Unlike the other options described in this report, the purpose of STC is to
give employers an incentive to retain workers, thereby reducing the number of individuals who
might otherwise become unemployed.85 STC programs can provide macroeconomic benefits by
preserving jobs during cyclical downturns and maintaining consumption. Participating employers
can use it as a means of avoiding the costs associated with hiring and training new workers when
business picks up; workers can benefit from reduced layoffs.

84 See http://www.ows.doleta.gov/unemploy/jobcreact.asp for lists of state applications and U.S. DOL determinations.
85 For a comprehensive description of STC, its usage, and legislative history, see CRS Report R40689, Compensated
Work Sharing Arrangements (Short-Time Compensation) as an Alternative to Layoffs
, by Julie M. Whittaker.
Additionally see Stephen A. Wandner and David E. Balducchi, “Work Sharing,” in Stephen A. Wandner, Solving the
Reemployment Puzzle: From Research to Policy
, 2010, pp. 341-390.
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In a typical STC plan, a firm that must temporarily reduce the total number of hours worked by
its 100-person workforce by 20% could accomplish this by reducing the work hours of its entire
workforce by 20%—from five days to four days a week—in lieu of laying off 20 workers.
Workers whose hours are reduced would receive 80% of their regular weekly earnings plus 20%
of the UC benefit they would have been entitled to had they been laid off. As UC generally
replaces almost half of an average worker’s wages (up to a cap and with considerable variation
among states), STC benefits would in this example amount to about 10% of the worker’s full-
time earnings. Employees would therefore receive a combined income of about 90% of their full-
time wages as compensation for four days of work.
STC plans have never reached many workers in the United States, though they have been much
more frequently used in several other developed countries. A recent study of the use of STC in the
United States concluded that, “with the possible exception of Rhode Island, the overall scale of
the STC program operating in the 17 states was too small to have substantially mitigated the
aggregate job losses these states experienced in the recent recession. Expansion of the program
within STC states as well as to states without the program is necessary for STC to be an effective
counter-cyclical tool in the future.”86
Many states have not enacted STC legislation and, within the states that have, few firms and
workers have participated. At its peak usage during the recent recession, about 1.5% of UC
recipients were STC participants.87 Those STC participants accounted for less than 0.1% of the
U.S. labor force. In comparison, over 5% of the labor force in Belgium, almost 2% of the German
labor force, and over 1% of the labor force in several other European nations and Japan were in
STC programs at around that time.88 Some of the higher usage in other countries may reflect
institutional and cultural differences; for example, higher fractions of workers in Belgium and
Germany are represented by trade unions and there is more of a tradition of unions, management,
and government jointly determining working arrangements. In addition, differences in who
ultimately bears the cost of the plans may also be important, as discussed below.
An assessment of the impact of STC programs in 16 Organisation for Economic Co-operation and
Development (OECD) countries during the recent recession concluded that they “played an
important role in preventing many workers from unnecessarily facing unemployment during the
2008-09 crisis in a number of countries.”89 However, the authors noted that some of the support
provided by these programs could have funded jobs that employers would have maintained
without that support. They also cautioned that, as the economies in those countries emerge from
the recession, the STC programs could impede economic restructuring.
Employers who are planning to lay off workers and are aware of the STC program may decide
that it is not worthwhile for them to participate. For example, production technologies may make

86 Katharine G. Abraham and Susan N. Houseman, Short-Time Compensation as a Tool to Mitigate Job Loss? Evidence
on the U.S. Experience during the Recent Recession
, Upjohn Institute, Working Paper no. 12-181, March 2012.
87 In the first week in June 2009, about 140,000 individuals were participating in STC programs and 9.3 million
individuals were receiving regular state UC, EB, or EUC08 payments. Weekly program data are provided by DOL on
the spreadsheet, “Persons Claiming UI Benefits in Federal Programs (Expanded),” available at
http://www.ows.doleta.gov/unemploy/finance.asp.
88 Alexander Hijzen and Danielle Venn, The Role of Short-Term Work Schemes During the 2008-09 Recession, OECD
Social, Employment and Migration Working Paper no. 115, January 2011, http://dx.doi.org/10.1787/5kgkd0bbwvxp-
en.
89 Hijzen and Venn, 2011, p. 38.
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it expensive or impossible to shorten the work week. One obstacle that generally does not occur
elsewhere is that the STC payments made to their employees may be treated like regular UC
benefits for the purpose of determining a firm’s unemployment tax rate. Because those tax rates
are experience-rated, the employer may ultimately pay the full cost of the STC payments, just as
it would if the workers had been laid off.90 Likewise (and, again, unlike elsewhere) workers may
be reticent because the STC payments are treated as regular UC benefits for the purpose of
determining their remaining entitlement to benefits if they are subsequently laid off. Because
firms facing slack demand might first reduce hours and then lay off workers, their employees
might want to preserve their eligibility for the maximum number of weeks.
In addition, lack of awareness on the part of employers appears to have been a major barrier to
participation among the states that have STC legislation. The director of the Rhode Island
Department of Labor and Training, whose state has had one of the highest percentage of UC
claimants participating in its STC program, attributes much of their relative success to their very
active promotion of the program. In addition to dedicating several agency employees specifically
to the program, they trained all of their UC claim-takers to monitor layoff patterns to identify
employers that might benefit from using STC.91
Many states have either not opted to enact STC plans or, if they have such plans, have not
aggressively marketed them. The administrative costs of STC programs have been a concern for
state workforce agencies. In many states, STC is still paper-based and states approve employers’
plans on a case-by-case basis. In addition, STC may increase processing costs for the state agency
relative to layoffs because, for a given firm, work sharing affects a larger number of workers than
if the firm were to lay off workers to achieve a comparable reduction in hours.
In an effort to expand the use of STC in lieu of layoffs, P.L. 112-96 included provisions intended
to clarify the definition of STC and to provide incentives to states to adopt and modify STC
programs. That legislation provides federal financing for 100% of STC benefits for up to three
years in states whose program meets the definition of an STC program specified in the law. (A
transition period is provided for states with existing STC programs that do not meet the new
definition.)
Under the new legislation, employers would voluntarily submit written STC plans for approval by
the relevant state agency. Eligible workers would receive UC on a prorated basis and would be
able to participate in state-approved training. Employees would meet the availability for work and
work search requirements while collecting STC by being available for their workweek as required
by the state agency. Employers who provide health and retirement benefits would be required to
certify that these benefits would continue to be provided under the same terms and conditions as
though employees’ workweeks had not been reduced or to the same extent as other employees not
participating in the STC program. On August 13, 2012, U.S. DOL announced the availability of
nearly $100 million in grants for states to implement or improve existing STC programs.92

90 Experience rating may not result in the entire cost being passed on to the employer if, for example, the firm is already
being charged the maximum rate or subsequently goes out of business. However, for employers who reimburse their
state unemployment funds for benefit payments attributable to service in their employ, such as state and local
governments, STC would not be a cost-effective option.
91 Testimony of Charles J. Fogarty before the Senate Finance Committee on the Success of the Rhode Island
WorkShare Short-Term Compensation Program, November 10, 2011, available at http://www.finance.senate.gov/imo/
media/doc/Fogarty%20Testimony.pdf.
92 U.S. Department of Labor, Unemployment Insurance Program Letter, No. 27-12, August 13, 2012,
(continued...)
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Retraining
Some workers who have lost their jobs may need to acquire new skills before they can return to
work. Those displaced from jobs held for many years in an occupation or industry that is
declining are especially at risk of exhausting their benefits before they have found new jobs.
Their skills may have become obsolete and not readily transferable to other sectors. Long spells
of unemployment resulting from structural changes could be used as opportunities to develop new
skills. Training-related issues that the may be of congressional interest include the rules governing
eligibility for receipt of UC while in training and the reauthorization and funding for retraining
displaced workers through Title I of the Workforce Investment Act.
Retraining While Receiving Unemployment Compensation
Each state sets its own rules concerning the payment of UC benefits to individuals who are
participating in a training program, subject to the federal requirement that a state cannot deny
benefits to an individual for failure to be available for work during a week if the individual is in
training with the approval of the state agency. But federal law does not specify the criteria that the
states must use to approve training. In general, states limit approval to vocational or basic
education training, thereby excluding regularly enrolled students from collecting UC benefits
under this provision.
In 2009, Congress encouraged states to expand their support of training for UC recipients through
the previously noted unemployment modernization incentive provisions in ARRA (the 2009
stimulus package; P.L. 111-5). One way states could qualify for an incentive payment was to
amend their UC legislation to provide extended compensation to recipients in qualifying training
programs. The provision could not be subject to discontinuation. To qualify, the state’s UC
legislation had to enable unemployed workers who had exhausted their entitlement to regular UC
benefits to continue receiving benefits for at least 26 weeks if they were enrolled and making
satisfactory progress in a state-approved training program or in a Workforce Investment Act
training program that was preparing them for entry into a high-demand occupation. The final date
for receiving incentive payments was September 2011. State legislators had to decide whether the
one-time financial incentive was a sufficient inducement to make this change in their UC
legislation. Ultimately, 15 states and the District of Columbia took up the option.93 The effects of
this provision have not yet been evaluated.
Lawmakers may want to consider whether to offer states additional incentives to provide
retraining opportunities to UC recipients and whether to require states to modify their existing
programs. For example, the Expanding Training Opportunities Act of 2012 (S. 2095) that was
introduced would have expanded the types of training that may be considered approved training
while an individual is receiving UC to specifically include any coursework necessary to attain a

(...continued)
http://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=4749.
93 To qualify for the maximum modernization payment, a state’s UC law needed to include an approved alternative
base period plus two of four optional provisions. These optional provisions related to the training extension, the
treatment of part-time job-seekers, voluntary separations for compelling family reasons, and the payment of
dependents’ allowances. Of the 41 jurisdictions that had an approved alternative base period, 28 qualified with a part-
time provision, 21 with a voluntary separations provision, 7 with dependents’ allowances, and 16 with the training
extension.
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recognized postsecondary credential if that individual is likely to exhaust his or her regular UC,
and the credential can be attained within a certain time. The proposal defined “recognized
postsecondary credential” as a credential consisting of an industry-recognized certificate, a
certificate of completion of an apprenticeship, or an associate or baccalaureate degree.
Workforce Investment Act94
For many years, the federal government has funded training and education programs that can help
unemployed workers acquire new skills, thereby increasing their employment opportunities and
earnings. These programs include training authorized by the Workforce Investment Act (WIA), as
well as educational assistance through Pell grants and subsidized loans. Although training and
education funded by these programs can reduce the likelihood that their participants will incur
future spells of long-term unemployment, this is usually not their immediate purpose. Indeed,
participation in a training or education program (at least on a full-time basis) likely will delay
their reemployment. It is an investment intended to pay off by putting the participants on a
higher-earning career trajectory than they otherwise would have.
WIA is currently the primary federal program that supports workforce development activities,
including job search assistance, career development, and job training. WIA establishes the One-
Stop delivery system as a way to co-locate and coordinate the activities of multiple employment
programs for adults, youth, and various targeted subpopulations. The delivery of these services
occurs primarily through more than 3,000 One-stop career centers nationwide. The authorization
for appropriations for most programs under the WIA expired at the end of FY2003. Since that
time, WIA programs have been funded through the annual appropriations process. About $1.2
billion was appropriated for dislocated worker activities under Title I of WIA for FY2012.
Unemployed individuals are generally eligible for dislocated worker activities if they have been
terminated, laid off, or notified that they will be terminated or laid off; sufficiently attached to the
workforce, for example by being eligible for UC benefits; and are unlikely to return to their
previous industry or occupation.
WIA implements a “work first” approach to workforce development, with placement in
employment being the first goal of the services provided. Unemployed workers who participate in
the WIA program generally receive at least “core” services, including the provision of workforce
information. Some then receive more intensive assistance, such as the development of individual
employment plans while others receive retraining support, generally in the form of vouchers that
can be used to pay eligible education and training providers, such as community colleges and
vocational schools.
Retraining (whether provided in a community college or elsewhere) is generally much more
costly than the other employment-related services and involves much more of a commitment by
the participants themselves. Generally, the offer of retraining support through WIA is only
supposed to be made after the program staff determine that the core and intensive services are not

94 A much more comprehensive discussion of the Workforce Investment Act is provided in CRS Report R41135, The
Workforce Investment Act and the One-Stop Delivery System
, by David H. Bradley. Recent WIA reauthorization
proposals are described in P.L. 112-96 section of CRS Report R42658, Workforce Investment Act (WIA)
Reauthorization Proposals in the 112th Congress: Comparison of Major Features of Current Law and H.R. 4297
, by
David H. Bradley and Benjamin Collins.
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sufficient to enable a participant to obtain employment and that the participant has the
background and ability to benefit.
Mixed results from two evaluations of WIA suggest that selective use of retraining can be
effective but that care needs to be taken that the retraining is appropriate for the participant’s
interests and ability and likely to lead to reemployment. An evaluation of the WIA program by
Heinrich and others was based on administrative data collected for about 60,000 displaced
workers in 12 states who entered various WIA activities between mid-2003 and mid-2005.95
About 20,000 of those participants received retraining assistance. The rest only received
counseling and related job search services. Administrative data were used to track the
employment and earnings of these participants for up to four years after they entered the program.
Researchers estimated that the participants in their sample increased their earnings by being in
WIA, but with considerable variation across states and types of services provided. Particularly
relevant is their conclusion that their study shows “little evidence that training produces
substantial benefits.”96 Eighteen months after most of the participants had ended their training,
their employment and earnings were not much higher than those of the WIA program participants
who had only received non-training services. The researchers emphasized, however, that
methodological issues make it difficult to be as confident in the estimates as one would like.
An earlier evaluation by Hollenbeck and others estimated the impacts of WIA activities on
participants in seven states who left the program between mid-2000 and mid-2002 using similar
methodology, but found larger impacts. Administrative data were used to track the employment
and earnings of about 90,000 participants in WIA displaced worker activities and a comparison
group through the end of 2003. Researchers estimated significant gains for the displaced workers
who participated in any WIA activities. The estimated gains for the displaced workers in WIA
training activities (about 50,000 of the participants) were also significant and persisted for at least
two years after leaving the program. But these gains were smaller than those of the displaced
workers who had only received non-training services. 97 As with the more recent evaluation,
caution should be used in interpreting these estimates because it is possible that subtle differences
between the groups being compared could affect the results.
Acknowledgement
Ralph E. Smith, Consultant in Economics, is the first author of this report. Readers with questions
about the UC program and expediting the return to work may contact Julie M. Whittaker.

95 Carolyn J. Heinrich, Peter R. Mueser, Kenneth R. Troske, Kyung-Seong Jeon, and Daver C. Kahvecioglu, New
Estimates of Public Employment and Training Program Net Impacts: A Nonexperimental Evaluation of the Workforce
Investment Act Program, LaFollette School Working Paper no. 2009-013 (University of Wisconsin-Madison), 2009.
The final report to the Department of Labor on which that paper is based is available at http://wdr.doleta.gov/research/
FullText_Documents/Workforce%20Investment%20Act%20Non-
Experimental%20Net%20Impact%20Evaluation%20-%20Final%20Report.pdf.
96 Heinrich et al., 2009, p.55.
97 Kevin Hollenbeck, Daniel Schoeder, Christorpher T. King, and Wei-Jang Huang, Net Impact Estimates for Services
Provided Through the Workforce Investment Act
, Employment and Training Administration, U.S. Department of
Labor, 2005,
http:.//wdr.doleta.gov/research/FullText_Documents/Net%20Impact%20Estimates%20for%20Services%20Provided%
20through%20the%20Workforce%20Investment%20Act-%20Final%20Report.pdf.
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Author Contact Information

Julie M. Whittaker
Ralph E. Smith
Specialist in Income Security
Research Associate
jwhittaker@crs.loc.gov, 7-2587
rsmith@crs.loc.gov, 7-6228


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