Rural Broadband: The Roles of the Rural 
Utilities Service and the Universal Service 
Fund 
Angele A. Gilroy 
Specialist in Telecommunications Policy 
Lennard G. Kruger 
Specialist in Science and Technology Policy 
February 11, 2013 
Congressional Research Service 
7-5700 
www.crs.gov 
R42524 
CRS Report for Congress
Pr
  epared for Members and Committees of Congress        
Rural Broadband: The Roles of the Rural Utilities Service and the Universal Service Fund 
 
Summary 
Since the initial deployment of broadband in the late 1990s, Congress has viewed broadband 
infrastructure deployment as a means towards improving regional economic development, and in 
the long term, to create jobs. According to the National Broadband Plan, the lack of adequate 
broadband infrastructure is most pressing in rural America, where the costs of serving large 
geographical areas, coupled with low population densities, often reduce economic incentives for 
telecommunications providers to invest in and maintain broadband infrastructure and service.  
Historically, the federal government has provided financial assistance to give telecommunications 
providers the capital to invest in rural telecommunications infrastructure and to maintain an 
adequate return on their investment. Currently, there are two ongoing federal vehicles which 
direct money to fund broadband in rural areas: the broadband and telecommunications programs 
at the Rural Utilities Service (RUS) of the U.S. Department of Agriculture, and the Universal 
Service Fund (USF) programs under the Federal Communications Commission (FCC).  
While both the RUS and USF programs share some of the same goals (e.g., improving broadband 
availability and adoption in rural areas), the two programs are different with respect to their 
funding mechanism, scope, and emphasis. For example, RUS grants and loans are used as up-
front capital to invest in broadband infrastructure, while the USF provides ongoing subsidies to 
keep the operation of telecommunications and broadband networks in high cost areas 
economically viable for providers. Another key difference is that the RUS programs are funded 
through annual appropriations, while USF is funded through mandatory contributions from 
telecommunications carriers that provide interstate service, and is not subject to the annual 
congressional budget process.  
Both programs are at a pivotal point in the 113th Congress. The statute authorizing the Rural 
Broadband Loan and Loan Guarantee program was significantly modified in the 2008 farm bill, 
and will likely be addressed once more in the 2013 farm bill. Meanwhile, the USF is undergoing 
a major and unprecedented transition through a series of reforms being developed by the FCC, 
and Congress has adopted an oversight role with respect to those reforms. In shaping and 
monitoring the future evolution of these programs, Congress is assessing how best to leverage 
these programs to ensure that the goals of the National Broadband Plan—including universal 
broadband service by 2020—are met to the greatest extent possible. 
 
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Contents 
Introduction ...................................................................................................................................... 1 
RUS Broadband and Telecommunications Programs ...................................................................... 1 
Issues and Criticism of RUS Broadband Programs ................................................................... 3 
Definition of “Rural” ........................................................................................................... 3 
Existing Providers ............................................................................................................... 4 
Loans vs. Grants .................................................................................................................. 5 
Universal Service ............................................................................................................................. 6 
The Universal Service Concept: Background............................................................................ 6 
The Federal Universal Service Fund—A Fund in Transition .................................................... 7 
High Cost Program .............................................................................................................. 8 
Low Income Program ........................................................................................................ 12 
Schools and Libraries (E-Rate) Program........................................................................... 13 
Rural Health Care Program ............................................................................................... 14 
Policy Issues ............................................................................................................................ 15 
How Is Success Defined? .................................................................................................. 17 
Who Should Pay? .............................................................................................................. 17 
Rural-Rural Divide ............................................................................................................ 18 
Financial Health of Rate-of-Return Carriers ..................................................................... 19 
RUS and USF: Different Approaches, Shared Goals ..................................................................... 19 
Role of Congress ............................................................................................................................ 20 
 
Tables 
Table 1. RUS Broadband and Telecommunications Programs ........................................................ 2 
Table 2. USF Programs and Funding ............................................................................................. 16 
 
Contacts 
Author Contact Information........................................................................................................... 21 
 
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Rural Broadband: The Roles of the Rural Utilities Service and the Universal Service Fund 
 
Introduction 
Broadband deployment is increasingly seen as providing a path towards increased regional 
economic development and, in the long term, creating jobs.1 According to the 2010 National 
Broadband Plan,2 the lack of adequate broadband infrastructure is most pressing in rural America, 
where the costs of serving large geographical areas, coupled with low population densities, often 
reduce economic incentives for telecommunications providers to invest in and maintain 
broadband service. Historically, the federal government has provided assistance to rural 
telecommunications providers, helping them obtain capital to invest in rural telecommunications 
infrastructure and to maintain an adequate return on their investment. The National Broadband 
Plan estimated that $24 billion of further federal investment is necessary to bring all of rural 
America up to an adequate level of broadband service.3  
Currently, there are two ongoing federal vehicles which direct money to fund broadband in rural 
areas: the broadband and telecommunications programs at the Rural Utilities Service (RUS) of 
the U.S. Department of Agriculture and the Universal Service Fund (USF) programs under the 
Federal Communications Commission (FCC). While both the RUS and USF programs share 
some of the same goals (e.g., improving broadband availability and adoption in rural areas), the 
two programs differ in their funding mechanism, scope, and emphasis.  
The 113th Congress may assess how best to shape the evolution of both the RUS and USF 
broadband programs. The statute that authorizes the RUS broadband loan program will likely be 
amended by the 2013 farm bill. Meanwhile, the FCC is considering significant reforms of the 
USF, and Congress is currently maintaining an oversight role with respect to those reforms. In the 
current climate of budget deficit reduction, Congress is examining the different pieces of federal 
investment in broadband and determining how they can best fit together in order to reach the goal 
of most efficiently and effectively deploying broadband in rural America. 
RUS Broadband and Telecommunications Programs 
The RUS has a portfolio of telecommunications and broadband programs offering loans, loan 
guarantees, grants, and loan/grant combinations.4 As seen in Table 1, some programs are 
relatively recent, while others have been operating for over 60 years. Some are specifically and 
exclusively designed to support broadband infrastructure deployment (e.g., Rural Broadband 
Loans, Community Connect grants, Broadband Initiatives Program),5 while others (e.g., 
                                                 
1 Federal Communications Commission, Connecting America: The National Broadband Plan, March 17, 2010, p. 291. 
Also see Crandall, Robert, William Lehr, and Robert Litan, The Effects of Broadband Deployment on Output and 
Employment: A Cross-sectional Analysis of U.S. Data, June 2007, 20 pp; and Gillett, Sharon E., Massachusetts Institute 
of Technology, Measuring Broadband’s Economic Impact, report prepared for the Economic Development 
Administration, U.S. Department of Commerce, February 28, 2006 p. 4. 
2 A copy of this plan is available at http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-296935A1.pdf.  
3 Federal Communications Commission, Connecting America: The National Broadband Plan, March 17, 2010, p. 136. 
4 For more information on RUS broadband programs, see CRS Report RL33816, Broadband Loan and Grant 
Programs in the USDA’s Rural Utilities Service, by Lennard G. Kruger. 
5 The Broadband Initiatives Program (BIP) was established by P.L. 111-5, the American Recovery and Reinvestment 
Act (ARRA). Although funded BIP projects are ongoing, all awards were announced as of September 30, 2010, and no 
new funding is available through the BIP program. The ARRA also funded the Broadband Technology Opportunities 
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Telecommunications Infrastructure Loans) have historically supported infrastructure for 
telephone voice service, but have now evolved into support for broadband-capable service 
provided by traditional telephone borrowers.6 Additionally, other programs (e.g., Distance 
Learning and Telemedicine, Delta Health Services grants) support specific broadband-based 
applications.  
Table 1. RUS Broadband and Telecommunications Programs 
Type of 
Initial 
Program 
Assistance Funding 
 
Year 
Eligible Service Area 
Rural Broadband Access 
loans and loan 
$6 million subsidy 
2000  any area not within a city or 
Loan and Loan Guarantee 
guarantees 
supporting an 
town with population 
Program 
estimated $63 
exceeding 20,000 or an  
million loan level 
urbanized area adjacent to a 
(FY2013) 
city greater than 50,000 
Community Connect 
grants $10 
million 2002  single community with 
Grant Program 
(FY2013) 
population less than 20,000,  
no existing broadband servicea 
Broadband Initiatives 
grants, loans, and 
$3.5 billion (ARRA 
2009  any area not within a city or 
Program (ARRA) 
loan/grant 
stimulus funding 
town with population 
combinations 
awarded in 
exceeding 20,000 or an  
FY2010) 
urbanized area adjacent to a 
city greater than 50,000 
Telecommunications 
loans and loan 
$690 million loan 
1949  any area not within 
Infrastructure Loan 
guarantees 
level (FY2013) 
boundaries of any city, village, 
Program 
or borough with population 
exceeding 5,000 
Distance Learning and 
grants, loans, and 
$21 million in 
1994  any area not within 
Telemedicine Program 
loan/grant 
grants (FY2013) 
boundaries of any city, village, 
combinations 
or borough with population 
exceeding 20,000 
Delta Health Care 
grants $3 
million  2010  any Delta region area not 
Services Grant Program 
(FY2013) 
within a city or town with 
population exceeding 50,000 
or an  urbanized area adjacent 
to a city greater than 50,000 
Source: Rural Utilities Service, http://www.rurdev.usda.gov/RUSTelecomPrograms.html. 
a.  On November 16, 2012, RUS issued a proposed rule which would remove the requirement that 
Community Connect grants be available only to single communities.  
 
                                                                  
(...continued) 
Program (BTOP) at the National Telecommunications and Information Administration (NTIA) of the Department of 
Commerce (DOC). 
6 Since 1995, the Rural Telephone Loan and Loan Guarantee program has required that all telephone facilities receiving 
financing must be capable of providing broadband service at a rate of at least 1 megabyte per second. 
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Issues and Criticism of RUS Broadband Programs 
There are several issues and criticisms that typically surface during congressional consideration 
(whether oversight, funding, or reauthorization) of the RUS telecommunications and broadband 
programs. 
Definition of “Rural” 
The rural nature of an area or community served by grant and loan projects is a key characteristic 
of RUS telecommunications programs. One of the primary strategic goals of the USDA is to 
“assist rural communities to create prosperity so they are self-sustaining, repopulating, and 
economically thriving.”7 While many rural telecommunications providers already have deployed 
broadband networks, studies, surveys, and data collections continue to show that broadband 
access, on average, is less adequate in rural areas than it is in suburban or urban communities.8  
The comparatively lower population density of rural areas is likely the major reason why 
broadband is less deployed than in more highly populated suburban and urban areas. Particularly 
for wireline broadband technologies—such as cable modem and DSL9—the greater the 
geographical distances among customers, the larger the cost to serve those customers. Thus, there 
is often less incentive for companies to invest in broadband in rural areas than, for example, in an 
urban area where there is more demand (more customers with perhaps higher incomes) and less 
cost to wire the market area. 
Given the RUS emphasis on “rural” broadband, the issue becomes: what level of “rurality” is 
necessary for an area to be eligible for RUS broadband grants or loans? Within the RUS 
telecommunications portfolio, there is no standard definition of “rural,” with programs such as 
the Rural Broadband Access Loan and Loan Guarantee program defining eligible rural areas as 
populations less than 20,000 (plus areas not in an urbanized area adjacent to a city of not more 
than 50,000), while the Telecommunications Infrastructure Loan program defines eligible areas as 
populations of 5,000 or less (extremely rural areas). Among all the RUS telecommunications 
programs, the different definitions of eligible service areas (which correspond to definitions of 
rurality) are presented in Table 1.  
Shifting definitions of “rural” have generated controversy. For example, during the first round of 
BIP awards, a separate category called “remote areas” was created, defined as an unserved rural 
area at least 50 miles from the limits of a non-rural area. For last mile projects,10 only remote 
                                                 
7 USDA Strategic Plan FY2010-2015, p. 1, available at http://www.ocfo.usda.gov/usdasp/sp2010/sp2010.pdf. 
8 See for example: Federal Communications Commission, Seventh Broadband Deployment Report, FCC 11-78, 
released May 20, 2011, p. 2, 4, available at http://transition.fcc.gov/Daily_Releases/Daily_Business/2011/db0520/FCC-
11-78A1.pdf; U.S. Department of Commerce, National Telecommunications and Information Administration, Digital 
Nation: Expanding Internet Usage, February 2011, p. 16, available at http://www.ntia.doc.gov/reports/2011/
NTIA_Internet_Use_Report_February_2011.pdf; NTIA, National Broadband Map, Broadband Statistics Report: 
Broadband Availability in Urban vs. Rural Areas, p. 7, available at http://www.broadbandmap.gov/download/reports/
national-broadband-map-broadband-availability-in-rural-vs-urban-areas.pdf; and Smith, Aaron, Pew Internet & 
American Life Project, Home Broadband 2010, August 11, 2010, p. 8, available at http://www.pewinternet.org/~/
media//Files/Reports/2010/Home%20broadband%202010.pdf.  
9 Broadband over legacy copper wire deployed by the telephone companies. 
10 Last mile project means any infrastructure project the predominant purpose of which is to provide broadband service 
to end users or end-user devices. 
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areas were eligible for BIP grants (as opposed to loans or grant/loan combinations). The remote 
area category was eliminated in the second round, due to criticism from many Members of 
Congress who argued that the remote rural definition excluded many areas of the country 
(primarily in the eastern half of the United States).  
The definition of “rural” has also generated much controversy over the Rural Broadband Loan 
and Loan Guarantee program, particularly as Congress continues to refine the program through 
periodic consideration of the farm bill.11 Over the life of the broadband loan program, the 
definition of a rural area eligible for the program has been changed three separate times by 
Congress.12 Ultimately, the definition of what constitutes a rural community is always a difficult 
issue for congressional policymakers in determining how to target rural communities for 
broadband assistance. On the one hand, the narrower the definition the greater the possibility that 
deserving communities may be excluded. On the other hand, the broader the definition used, the 
greater the possibility that communities not typically considered “rural” or “underserved” may be 
eligible for financial assistance. 
During the 112th Congress, consideration of the 2012 farm bill—which would have amended the 
statute authorizing the rural broadband loan and loan guarantee program—explicitly addressed 
the rural definition issue. For example, S. 3240, the Senate-passed version of the farm bill (the 
Agriculture Reform, Food, and Jobs Act of 2012), would have adopted a uniform definition of 
“rural area” for all USDA rural development programs, including the broadband program. Under 
the Senate committee bill, a rural area would have been defined as any area that is not a city or 
town with a population greater than 50,000, and that is not an urbanized area contiguous and 
adjacent to a city or town with a population over 50,000. Because the current definition of a rural 
area eligible for broadband loans is towns with populations under 20,000, this new definition 
would increase the number of larger communities eligible for broadband assistance.  
Existing Providers  
Because rural and sparsely populated areas typically offer providers less financial incentive to 
build broadband networks, it is generally the case that the more rural the area, the fewer the likely 
number of existing broadband providers. By contrast, urban and suburban areas are more likely to 
have a greater number of existing broadband providers offering service. 
One of the ongoing concerns expressed by some Members of Congress is the extent to which 
RUS grants and loans have been awarded to projects serving areas that already have existing 
providers offering broadband service.13 The issue of providing federal funding to areas and 
communities with existing providers is controversial, and has been previously raised with respect 
to the RUS Rural Broadband Access Loan and Loan Guarantee Program14 and the Broadband 
                                                 
11 See U.S. Department of Agriculture, Office of Inspector General, Southwest Region, Audit Report: Rural Utilities 
Service Broadband Grant and Loan Programs, Audit Report 09601-4-Te, September 2005; and U.S. Department of 
Agriculture, Office of Inspector General, Southwest Region, Audit Report Rural Utilities Service Broadband Loan and 
Loan Guarantee Program, Report No. 09601-8-Te, March 2009.  
12 Farm Security and Rural Investment Act (P.L. 107-171), FY2004 Consolidated Appropriations Act (P.L. 108-199), 
and Food, Conservation, and Energy Act of 2008 (P.L. 110-246). For a discussion of rural definition issues in the Rural 
Broadband Access Loan and Loan Guarantee program, see CRS Report RL33816, Broadband Loan and Grant 
Programs in the USDA’s Rural Utilities Service, by Lennard G. Kruger. 
13 Grant Gross, “US Lawmakers Question Use of Broadband Stimulus Funds,” PC World, March 4, 2010. 
14 See CRS Report RL33816, Broadband Loan and Grant Programs in the USDA’s Rural Utilities Service, by Lennard 
(continued...) 
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Initiatives Program.15 Broadband awards to areas with preexisting service—that is, areas where 
existing companies already provide some level of broadband—have sparked controversy because 
award recipients might compete to some extent with other companies already providing 
broadband service. On the one hand, one could argue that the federal government should not be 
subsidizing competitors for broadband service, particularly in sparsely populated rural markets 
which may be able only to support one provider. Furthermore, providing grants and loans for 
projects serving communities with preexisting broadband service may divert assistance from 
unserved areas that are most in need.  
On the other hand, many suburban and urban areas currently receive the benefits of competition 
among broadband providers—competition which can potentially drive down prices while 
improving service and performance. It is therefore appropriate, others have argued, that rural 
areas also receive the benefits of competition, which in some areas may not be possible without 
federal financial assistance. It is also argued that it may not be economically feasible for 
applicants to serve sparsely populated unserved communities unless they are permitted to also 
serve more lucrative areas which may already have existing providers.  
The existing provider issue was examined during congressional consideration of the 2012 farm 
bill. The 2008 farm bill (which is the current statute in force) set specific restrictions on the 
broadband loan eligibility of project areas with existing providers. However, RUS did not issue a 
rule reflecting those changes until March 2011. Organizations representing the cable industry 
have argued that existing provider restrictions should be strengthened to focus the loan program 
more exclusively on unserved areas with no existing providers. By contrast, organizations 
representing rural telecommunications providers (primarily the traditional rural telephone 
companies) counter that no changes should be made to the existing provider restrictions, given 
that RUS has had limited opportunity to award new loans under the new 2008 farm bill rules. In 
the 112th Congress, S. 3240, as passed by the Senate, would have changed the existing provider 
restrictions currently in statute.16 In the House, a hearing held on April 25, 2012, by the House 
Subcommittee on Rural Development, Research, Biotechnology, and Foreign Agriculture, 
Committee on Agriculture, debated whether or not the rural broadband loan program should be 
modified to prohibit loans to projects serving areas with incumbent broadband service 
providers.17 
Loans vs. Grants 
The ARRA broadband stimulus program—which is no longer offering awards—offered grants, 
loans, and grant/loan combinations. The Rural Broadband Access Loan and Loan Guarantee 
Program does not offer grants. Not surprisingly, those seeking federal broadband assistance 
typically prefer grants, given that loans must be paid back with interest. On the other hand, from a 
federal budgetary perspective, loans are more attractive than grants, not only because loans are 
paid back, but because loan programs are subsidized by a much smaller appropriation (called a 
                                                                  
(...continued) 
G. Kruger. 
15 See CRS Report R41775, Background and Issues for Congressional Oversight of ARRA Broadband Awards, by 
Lennard G. Kruger. 
16 For a description of these changes, see CRS Report RL33816, Broadband Loan and Grant Programs in the USDA’s 
Rural Utilities Service, by Lennard G. Kruger. 
17 Hearing testimony is available at http://agriculture.house.gov/hearings/hearingDetails.aspx?NewsID=1567. 
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loan subsidy). Thus, for example, the Rural Broadband Access Loan and Loan Guarantee 
Program was appropriated a loan subsidy of $6 million in FY2013, which is estimated to support 
a loan level of approximately $63 million. The Telecommunications Infrastructure Loan program, 
which has been issuing loans since 1949, is funded at a loan level of $690 million, yet typically 
requires no loan subsidy or appropriation. 
During the 112th Congress, the issue of loans versus grants became part of the debate over the 
2012 farm bill and the reauthorization of the Rural Broadband Access Loan and Loan Guarantee 
Program. Senate-passed S. 3240 would have added a new grant program to the rural broadband 
program, and would have raised the authorization level from $25 million to $50 million per year. 
The Senate bill did not specify how much of the authorization would be targeted to grants versus 
loans. Given that financing loans costs the federal government significantly less than financing 
grants, the proportion of grants to loans would likely be of interest to the Appropriations 
Committees, which remain under pressure to reduce overall federal discretionary spending. In 
recent years, the Appropriations Committees in the House and Senate have approved lower levels 
for the RUS broadband loan program than the authorization level. 
Universal Service 
The Universal Service Concept: Background 
Since its creation in 1934 the Federal Communications Commission (FCC, or Commission) has 
been tasked with “mak[ing] available, so far as possible, to all the people of the United States ... a 
rapid, efficient, Nation-wide, and world-wide wire and radio communications service with 
adequate facilities at reasonable charges.”18 This mandate led to the development of what has 
come to be known as the universal service concept. 
The universal service concept, as originally designed, called for the establishment of policies to 
ensure that telecommunications services are available to all Americans, including those in rural, 
insular, and high cost areas, by ensuring that rates remain affordable. During the 20th century, 
government and industry efforts to expand telephone service led to the development of a complex 
system of cross subsidies to expand the network and address universal service goals. For 
example, profits from more densely populated, lower cost urbanized areas helped to subsidize 
wiring and operation costs for the less populous, higher cost rural areas. 
With the advent of competition and the breakup of the Bell System, the complex system of cross 
subsidies that evolved to support universal service goals was no longer tenable. The 
Telecommunications Act of 1996 (P.L. 104-104; 47 U.S.C., 1996 act) codified the long-standing 
commitment by U.S. policymakers to ensure universal service in the provision of 
telecommunications services (§254), and the FCC established a universal service fund (USF or 
Fund) to meet the objectives and principles contained in the act. The 1996 act enumerated 
specific universal service principles including that “access to advanced telecommunications and 
information services should be provided to all regions of the Nation” (§254 [b] [2]) and 
“consumers in all regions of the Nation, including low-income consumers and those in rural, 
insular, and high cost areas, should have access to telecommunications and information services, 
                                                 
18 Communications Act of 1934, as amended, Title I §1[47 U.S.C. 151]. 
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including interexchange services and advanced telecommunications and information services, that 
are reasonably comparable to those services provided in urban areas and that are available at rates 
that are reasonably comparable to rates charged for similar services in urban areas” (§254 [b] [3]). 
The concept of universal service was also expanded to include, among other principles, that 
elementary and secondary schools and classrooms, libraries, and rural health care providers have 
access to telecommunications services for specific purposes at discounted rates (§254[b][6] and 
254[h]). 
One of the major policy debates surrounding universal service in the last decade was whether 
access to advanced telecommunications services (i.e., broadband) should be incorporated into 
universal service objectives. With the growing importance and acceptance of broadband and 
Internet access, gaps in access to such services, particularly in rural areas, generated concern. A 
growing number of policymakers felt that the USF should play a role in helping to alleviate this 
availability gap. They pointed to the provisions, cited above, contained in the Universal Service 
section of the 1996 act to support their position. However, with the exception of funding for 
schools and libraries and rural health care providers, the USF was not designed to directly support 
broadband. 
Provisions contained in the American Recovery and Reinvestment Act of 2009 (ARRA) called for 
the FCC to develop, and submit to Congress, a national broadband plan (NBP) to ensure that 
every American has “access to broadband capability.”19 This plan, Connecting America: The 
National Broadband Plan, submitted to Congress on March 16, 2010, called for the USF to play a 
major role in achieving this goal. 
The Federal Universal Service Fund—A Fund in Transition 
The federal Universal Service Fund (USF or Fund) was established in 1997 to meet the specific 
objectives and principles contained in the 1996 act. The USF is administered by the Universal 
Service Administrative Company (USAC), an independent not-for-profit organization, under the 
direction of the FCC. The FCC, through the USF, provides universal service support through a 
number of direct mechanisms that target both providers of and subscribers to telecommunications 
services.20 The USF was designed to provide subsidies for voice telecommunications services for 
eligible high-cost (typically rural or insular) telecommunications carriers (High Cost Program) 
and economically needy individuals (Low Income Program); access for telecommunications 
services and broadband access for schools and libraries (Schools and Libraries Program); and 
access to telecommunications, advanced telecommunications, and information services for public 
and non-profit rural health care providers (Rural Health Care Program). The USF disbursed $8.1 
billion in 2011 with all 50 states, the District of Columbia, and all territories receiving some 
benefit.21  
The FCC, in an October 2011 decision, adopted an order (USF Order, or Order) that calls for the 
USF to be transformed, in stages, over a multi-year period, from a mechanism to support voice 
telephone service to one that supports the deployment, adoption, and utilization of both fixed and 
                                                 
19 American Recovery and Reinvestment Act of 2009, P.L. 111-5, §6001 (k)(2)(D). 
20 Many states participate in or have programs that mirror FCC universal service mechanisms to help promote universal 
service goals within their individual states. 
21 2011 USAC Annual Report, p.39. Available at http://www.usac.org/about/governance/annual-reports/2011/
index.html. 
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mobile broadband. More specifically, the High Cost Program is to be phased out and a new fund, 
the Connect America Fund (CAF), which includes the targeted Mobility Fund and new Remote 
Areas Fund, is to be created to replace it; and the Low Income, Schools and Libraries, and Rural 
Health Care programs are to be modified and given wider responsibilities.22  
High Cost Program 
High-cost support, provided through the High Cost Program, is an example of provider-targeted 
support. Under the High Cost Program, eligible telecommunications carriers, usually those 
serving rural, insular, and other high-cost areas, are able to obtain funds to help offset the higher-
than-average costs of providing telephone service. This mechanism, which has always been the 
largest USF program based on disbursements, has been particularly important to rural America, 
where the lack of subscriber density leads to significantly higher costs. The goal of the USF 
Order is to restructure and transition the High Cost Program from one that primarily supports 
voice communications to one that supports a broadband platform that enables multiple 
applications, including voice. Although some carriers that received high-cost funding over the 
years have used high-cost funds to deploy broadband capable infrastructure, there was no 
requirement that recipients of high-cost funding provide any households in their service areas 
with broadband. 
The Order requires that the High Cost Program be phased out and replaced in stages, to directly 
support high-capacity broadband networks (fixed and mobile) through a newly created Connect 
America Fund which includes the targeted components Mobility Fund and Remote Areas Fund. 
The “identical support rule” is phased out. For the first time universal service support provided to 
carriers serving high-cost areas (which is defined to include all current high-cost support 
mechanisms as well as the Connect America Fund) is subject to a budget; the budget is frozen at 
2011 levels at $4.5 billion (plus administrative costs) per year for the next six years (2012-2017), 
subject to FCC review.23 
Connect America Fund  
The Order created the Connect America Fund to support the provision of affordable voice and 
broadband services, both fixed and mobile, of at least 4 Mbps actual download speed and 1 Mbps 
actual upload speed. The CAF will eventually replace all the existing support mechanisms in the 
High Cost Program for eligible carriers. The path to this transition differs depending on whether a 
provider is a price cap carrier (i.e., a company whose interstate rates are subject to the price cap 
form of regulation) or a rate-of-return carrier (a company whose interstate rates are subject to 
rate-of-return regulation).24 
Price Cap Carriers. Price cap incumbent local exchange carriers,25 which tend to be the large and 
mid-sized carriers, will transition to the CAF in two phases. Under Phase I, which commenced on 
                                                 
22 In the Matter of Connect America Fund, et al., WC Docket No. 10-90 et al., Report and Order and Further Notice of 
Proposed Rulemaking, FCC 11-161, adopted October 27, 2011, and released November 18, 2011. Available at 
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-161A1.pdf.  
23 In the Matter of Connect America Fund, et. al., WC Docket No. 10-90 et al.  
24 For a more detailed explanation of price cap carrier and rate-of-return carrier see footnotes 25 and 31, below.  
25 Price-cap carriers are incumbent exchange carriers that may only raise interstate rates based on a formula, defined by 
the FCC, that caps the price level that can be charged to subscribers. Rate-of-return companies that are affiliated with 
(continued...) 
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January 1, 2012, legacy high-cost funding is frozen at December 31, 2011, levels (estimated at no 
more than $ 1.8 billion annually) for price cap carriers and is required to be used to achieve 
universal availability of both voice and broadband. Frozen high-cost support will equal the 
amount of support each carrier received in 2011 in a given study area (i.e., the defined geographic 
service area of an incumbent local exchange carrier’s telephone operations). An additional $300 
million in one-time “incremental support” to stimulate broadband deployment in unserved areas 
is also established. This Phase I incremental support is available to those price-cap carriers that 
choose to deploy fixed broadband to areas not currently served, or targeted to be served, by a 
fixed broadband provider within their service territory. Access to Phase I incremental support is 
dependent on meeting specific criteria and build-out requirements, and is offered to jump-start the 
deployment of broadband to unserved areas within price-cap carrier service areas. Any price-cap 
carrier electing to receive Phase I incremental support will receive $775 in incremental support 
for each unserved location it provides broadband with actual speeds of at least 4 Mbps actual 
download speed and 1 Mbps of actual upload speed.26 Once the funds are accepted, carriers must 
meet deployment schedules to no fewer than two-thirds of the required locations within two years 
and complete all deployments within three years. Of the $300 million made available for Phase I 
incremental support, $115 million was disbursed in 2012 with $185 million remaining 
unclaimed.27 A second round of Phase I support will be offered in 2013.28 The FCC released, in 
November 2012, a further notice of proposed rulemaking seeking comments on how it can best 
use the remaining $185 million that was unclaimed in the 2012 Phase I incremental support and 
what potential modifications should be made to the rules.29 The comment and reply periods are 
now closed.  
Under CAF Phase II Price Cap annual funds (estimated at no more than $1.8 billion annually) 
will be distributed through an FCC-developed cost model and through competitive bidding (e.g., 
reverse auctions)30 for a five-year period ending year-end 2017. CAF support will be available 
only in areas where a federal subsidy is needed to ensure the build-out and continued operation of 
broadband networks. By the end of the third year, carriers that accept support must offer 
broadband speeds of at least 4 Mbps download speed and 1Mbps of upload speed. In addition, 
usage capacity must be reasonably comparable to urban residential terrestrial fixed broadband to 
at least 85% of their high-cost locations and to all supported locations by the end of the fifth year 
(2017). The incumbent carrier is given the right of first refusal, for five years, to receive the 
model-derived support, after which a shift to competitive bidding will be implemented. If an 
                                                                  
(...continued) 
holding companies for which the majority of access lines are regulated under price caps will, for the purposes of CAF 
Phase I, be treated as price-cap carriers.  
26 The FCC will calculate how much incremental support a carrier is eligible to receive, and the carrier may choose to 
accept all, some, or none of that support. For example, if a carrier is projected to receive $7,750,000 and it accepts the 
full amount, it will be required to deploy broadband to at least 10,000 unserved locations within its service territory; if 
it accepts half ($3,875,000) it will be required to deploy broadband to 5,000 locations. Unused incremental support may 
be used by the FCC, pursuant to its statutory authority, to advance broadband objectives. (USF Order para.138) 
27 In the Matter of Connect America Fund, Further Notice of Proposed rulemaking, WC Docket No. 10-90. Released 
November 19, 2012. Available at: http://transition.fcc.gov/Daily_Releases/Daily_Business/2012/db1119/FCC-12-
138A1.pdf. 
28 Under FCC rules, a second round of Phase I support will be offered since Connect America Phase II Price Cap 
support was not implemented as of January 1, 2013.  
29 Connect America Fund; proposed rule. Federal Register, Vol. 77, No. 249, December 28, 2012, pp. 76435-46. 
30 Under a reverse auction the provider that submits the lowest bid, all else equal, to serve a designated geographic area 
would be awarded the funds. 
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incumbent carrier declines Phase II funding the FCC will implement a competitive bidding 
process once the model and process are adopted.  
Rate-of-Return Carriers. Rate-of-return carriers,31 which tend to be smaller carriers that solely 
provide service in rural areas, will continue to receive support, with some modifications, from 
current support mechanisms pending full transition to the CAF (through 2017). During this 
transition, rate-of-return carriers’ legacy high-cost support is frozen at December 31, 2011, levels 
(estimated at no more than $2 billion annually). Unlike in the case of price-cap carriers, no 
additional “incremental support” is provided specifically targeted for broadband deployment in 
unserved areas. Modifications are made to the operations of the High Cost Program, as they 
impact rate-of-return carriers, during this transition period to improve “the efficiency and 
effectiveness” of USF support.32 For example, the Order phases out support over three years in 
study areas that overlap completely with an unsubsidized fixed, terrestrial broadband/voice 
competitor, and gradually phases down over three years (commencing July 1, 2012) per-line 
support to a cap of $250/per month ($3,000 annually).  
Rate-of-return carriers that continue to receive legacy support or begin accepting CAF support are 
given more flexibility than price-cap carriers when deploying broadband. Rate-of-return carriers 
are required to offer actual broadband service of at least 4 Mbps download speed and 1 Mbps of 
upload speed, with usage capacity reasonably comparable to urban residential terrestrial fixed 
broadband, but only upon their customers’ reasonable request and within a reasonable 
amount of time. Furthermore, rate-of-return carriers are not, at this time, subject to specific 
build-out requirements or increased speed requirements and will not necessarily be required to 
build out and serve the most expensive locations within their service territories. Many of the 
details and mechanics of how the transition of rate-of-return carriers from legacy high-cost 
support to the CAF have yet to be determined. These details will be announced pending the 
completion of an extensive Further Notice of Proposed Rulemaking issued as part of the USF 
Order.33  
Mobility Fund 
The CAF Mobility Fund (MF) is a new fund created within the Connect America Fund to provide 
targeted funding to wireless providers, to support the deployment of 4G (fourth generation) 
wireless networks. Recipients of funds will be subject to public interest obligations. Phase I 
provides $300 million in one-time support to provide wireless broadband in unserved areas 
(excluding areas already targeted for support) and was awarded through a reverse auction. The 
auction, which was held on September 27, 2012, resulted in awards to 33 bidders with new 
deployment in 31 states and one territory.34 Winners will be required to deploy 4G service within 
three years, or 3G service within two years and make their networks available to others for 
                                                 
31 Rate-of-return carriers are incumbent local exchange carriers that are allowed to earn a specific percentage of net 
profit (rate-of-return), currently set at 11.25 %, on their interstate services. The FCC sets the rate and defines the rate 
base upon which the carrier is allowed to earn a return.  
32 USF Order para. 194. 
33 USF Order para. 1031.  
34 This auction was designated as Auction 901. For details on the procedures, terms, and conditions governing this 
auction, the list of winners, and the post-auction application process, see Mobility Fund Phase I Auction Closes 
Winning Bidders Announced for Auction 901, DA 12-1566. Available at http://transition.fcc.gov/Daily_Releases/
Daily_Business/2012/db1003/DA-12-1566A1.pdf.  
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roaming. A separate and complementary one-time Tribal Mobility Fund Phase I was also 
established to award up to $50 million in additional funds to Tribal Lands. 
Phase II of the Mobility Fund will provide up to $500 million per year in ongoing support to 
expand and sustain mobile voice and broadband services in areas where service would not be 
available absent federal support. Funding of $100 million per year, within the $500 million 
budget, will be set aside for ongoing support for Tribal Lands. The FCC sought further comment 
on specifics relating to the implementation of the Phase II of the Mobility Fund with comment 
and reply comment dates now closed. Implementation is scheduled for 2013.  
Remote Areas Fund  
The Order creates a new CAF Remote Areas Fund to provide support in the most remote high-
cost areas representing less than 1% of households. The budget for this Fund is set at a minimum 
of $100 million per year. While open to all technologies, it is anticipated that alternative 
technology platforms, such as satellite and unlicensed wireless services, will be among the major 
providers participating in this Fund. The FCC is seeking additional comment related to its 
implementation with operation anticipated in 2014.  
Identical Support Rule 
The identical support rule requires that competitive eligible telecommunications carriers 
(CETCs), typically (but not exclusively) wireless carriers, be given the same per-line level of 
high-cost support as incumbent local telecommunications carriers, typically wireline carriers, 
serving the same area. This rule, although not designed specifically to support mobility, in 2010 
distributed an estimated $1.2 billion of high-cost support, largely to wireless carriers providing 
mobile services in areas that may already have such services. New support mechanisms, adopted 
in the USF Order (CAF Mobility Fund), are designed specifically for mobility to better target 
unserved areas and, according to the FCC, make the identical support rule no longer necessary or 
in the public interest.35 Therefore, effective January 1, 2012, the rule was eliminated. For those 
carriers currently receiving such support, funding levels are frozen at year-end 2011 levels (or an 
amount equal to $3,000 times the number of lines reported as of year-end 2011, whichever is 
lower) for six months and then phased out. This phase-out will occur, with some limited 
exceptions, in 20% yearly intervals over a five-year period commencing on July 1, 2012; all 
identical cost support will be eliminated as of July 1, 2016. Wireless carriers will have access to 
support from the Mobility Fund as well as this phased-down legacy support. The phase-down of 
identical support funding will stop if the Mobility Fund Phase II and Mobility Fund Phase II for 
Tribal Lands are not operational by June 30, 2014.  
Waiver Process 
The Order establishes a waiver process to be used by any carrier that can clearly demonstrate that, 
absent exemption from some or all of the reforms, its funding level would put consumers at risk 
of losing voice service, where there is no terrestrial alternative and in cases where it can be 
demonstrated that “consumers ... face a significant risk of losing access to a broadband-capable 
network that provides both voice as well broadband, at reasonably comparable rates, in areas 
                                                 
35 USF Order at para. 502. 
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where there are no alternative providers of voice or broadband.”36 Consideration will also be 
given to whether specific reforms would result in default on existing loans and/or insolvency. 
This process entails the provision of detailed financial and market-specific data submitted for a 
rigorous case-by-case review. Waivers are not anticipated to be granted routinely. The Order also 
provides for prioritized review of waiver requests filed by providers serving Tribal Lands and 
insular areas (e.g., Alaska, island territories), and requires that review of such petitions be 
completed within 45 days. 
Low Income Program 
In the mid-1980s, FCC universal service policies were expanded to target low-income 
subscribers. Two income-based programs, Lifeline and Link Up, were established to assist 
economically needy individuals. The Link Up program, established in 1987, assists eligible low-
income subscribers to pay the costs associated with the initiation of telephone service, and the 
Lifeline program, established in 1984, assists eligible low-income subscribers to pay the recurring 
monthly service charges incurred by telephone subscribers.37 Discounts are eligible for one 
connection, either wired or wireless, per household. The expansion of the USF to directly target 
low-income individuals is of particular significance to those in rural areas, as the nonmetro 
poverty rate as a percentage of nonmetro population is growing. According to the United States 
Department of Agriculture (USDA), the nonmetro poverty rate grew by 1.5 percentage points 
from 15.1% in 2008 to 16.6 % in 2009, representing an increase from 7.3 million to 7.9 million in 
poverty.38  
An FCC-conducted broadband consumer survey found that 36% of non-adopters of broadband 
cited a financial reason as the main reason they do not have broadband service at home.39 To 
address this barrier, the FCC adopted an order40 on January 31, 2012, to modify the goals and 
operations of the Low Income Program. The Link Up program is eliminated on non-Tribal Lands, 
but the role of the Lifeline Program is expanded to increase broadband adoption levels for low-
income households; a $9.25 flat per-line monthly reimbursement rate is established on an interim 
basis;41 and safeguards to combat waste, fraud, and abuse are also established.42 Actions pertinent 
                                                 
36 “Connect America Fund: A National Broadband Plan for Our Future,” Federal Register, Vol.78, No. 12, January 17, 
2013, pp.3837-3843. 
37 Support is not given directly to the subscriber but to their designated telecommunications service provider, who in 
turn charges these subscribers lower rates, or in the case of some wireless options, no charge for a the basic package. 
For further information on the Federal lifeline program see CRS Report R42846, Lifeline Telephone Program: 
Frequently Asked Questions, by Angele A. Gilroy and Mark Gurevitz. 
38 Rural America At A Glance, 2011 Edition. United States Department of Agriculture, Economic Research Service. 
Economic Information Bulletin Number 85, September 2011. Available at http://www.ers.usda.gov/Publications/
EIB85/EIB85.pdf.  
39 NBP, Chapter 9, Adoption and Utilization, 9.1, Understanding Broadband Adoption. 
40 Lifeline and Link Up Reform and Modernization, Advancing Broadband Availability Through Digital Literacy 
Training (Final rule). Federal Register, Vol. 77, No. 42. March 2, 2012, p. 12952. Also see Lifeline and Link Up 
Reform and Modernization, Advancing Broadband Availability Through Digital Literacy Training (Proposed rule). 
Federal Register, Vol. 77, No. 42. March 2, 2012, p. 12784. 
41 Additional support of up to $25 per month is available to providers of Lifeline service to a qualifying consumer 
residing on Tribal lands.  
42 These actions include creating a National Lifeline Accountability Database to prevent eligible subscribers from 
receiving duplicative Lifeline-supported services, creating eligibility databases, and eliminating Link Up support except 
for recipients on tribal lands. 
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to broadband include those which modernize the Lifeline Program as a vehicle to ensure the 
availability of broadband for all low-income Americans. This is to be achieved by allowing 
Lifeline support for bundled service plans that combine voice and broadband and establishing a 
Broadband Adoption Pilot Program to explore how to best use the Lifeline Program to increase 
broadband adoption among Lifeline eligible subscribers.43 In a December 19, 2012, decision the 
FCC selected 14 projects to participate in the Lifeline pilot program. The projects cover rural, 
suburban, and urban areas in 21 states and Puerto Rico. The FCC authorized approximately $13.8 
million funding, which comes from savings resulting from Low Income Program reforms. The 
Pilot Program will run for 18 months, beginning on February 1, 2013.44  
Schools and Libraries (E-Rate) Program 
Under universal service provisions contained in the 1996 act, elementary and secondary schools 
and classrooms, and libraries, are designated as beneficiaries of universal service discounts. 
Universal service principles detailed in Section 254(b)(6) state that “Elementary and secondary 
schools and classrooms ... and libraries should have access to advanced telecommunications 
services.” The act further requires in Section 254(h)(1)(B) that services within the definition of 
universal service be provided to elementary and secondary schools and libraries for education 
purposes at discounts, that is at “rates less than the amounts charged for similar services to other 
parties.” 
The FCC established the Schools and Libraries Division within the Universal Service 
Administrative Company (USAC) to administer the schools and libraries or “E (education)-Rate” 
program to comply with these provisions. The E-Rate Program supports connectivity, and funding 
is available under four categories of services: telecommunications and dedicated services; internal 
connections (e.g., wiring, routers, and servers); Internet access; and basic maintenance of internal 
connections, with the first category receiving funding priority. The applicant is responsible for 
providing additional resources such as end-user equipment (e.g., computers, telephones), 
software, and training. Under this program, which became effective January 1, 1998, eligible 
schools and libraries receive discounts ranging from 20% to 90% for eligible services depending 
on the poverty level of the school’s (or school district’s) population and its location in a high-cost 
telecommunications area (urban/rural status).45 Eligible schools, school districts, and libraries 
may apply on an individual or a consortium basis. The FCC established a yearly ceiling, or cap, 
of $2.25 billion, adjusted for inflation prospectively, beginning with funding year 2010, for this 
program.46 Since its inception this program has been over-subscribed, leaving requests by 
otherwise qualified applicants unfulfilled. 
                                                 
43 Selection criteria and additional details are contained in Public Notice DA 12-683 Wireline Competition Bureau 
Announces Application Procedures and Deadline for Applications to Participate in the Broadband Adoption Lifeline 
Pilot Program, released April 30, 2012, available at http://transition.fcc.gov/Daily_Releases/Daily_Business/2012/
db0430/DA-12-683A1.pdf. 
44 For additional information on this decision, including a listing and summary of the projects selected, see In the 
Matter of Lifeline and Link Up Reform and Modernization, WC Docket No. 11-42, adopted December 19, 2012. 
Available at http://transition.fcc.gov/Daily_Releases/Daily_Business/2012/db1219/DA-12-2045A1.pdf. 
45 The primary measure for determining support discounts is the percentage of students eligible for free or reduced 
lunches under the National School Lunch Program. However, calculation of the proper discount is also dependent on 
location. Every school or library in the United States is located in a rural or an urban area based on Metropolitan 
Statistical Area (MSA) data. Applicants in rural areas are given an advantage when calculating the percentage discount. 
46 In a September 23, 2010, order modifying the E-Rate Program, the FCC included among its modifications the 
indexing of the $2.25 billion cap of the program to account for inflation starting with funding year 2010 of the 
(continued...) 
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Areas that do not have ready access to broadband are likely to depend on anchor institutions, such 
as schools and libraries, to meet growing broadband needs. The FCC has acknowledged the 
importance of anchor institutions in achieving broadband access goals, and has taken steps to 
upgrade the E-Rate Program by, among other actions, permitting schools to allow community use 
of E-Rate funded services outside of school hours; supporting eligible services to the residential 
portion of schools that serve students in special circumstances (e.g., schools on tribal lands); and 
committing $9 million to a pilot program, “Learning On-The-Go,” to support off-campus 
connectivity in 20 schools and libraries, for K-12 students and library patrons, for portable 
(wireless) learning devices outside of regular school or library hours.47  
Rural Health Care Program 
Section 254(h) of the 1996 act requires that public and non-profit rural health care providers have 
access to telecommunications services necessary for the provision of health care services at rates 
comparable to those paid for similar services in urban areas. Subsection 254(h)(1) further 
specifies that “to the extent technically feasible and economically reasonable,” health care 
providers should have access to advanced telecommunications and information services. The 
FCC established the Rural Health Care Division (RHCD) within the USAC to administer the 
universal support program to comply with these provisions.  
Under FCC-established rules only public or non-profit health care providers are eligible to 
receive funding. Eligible health care providers, with the exception of those requesting only access 
to the Internet, must also be located in a rural area.48 Like the Schools and Libraries program, this 
support program went into effect on January 1, 1998, and a funding ceiling, or cap, was 
established, in this case at $400 million annually. The primary use of the funding is to provide 
reduced rates for telecommunications and information services (e.g., transmission of data, 
images, or interactive video) necessary for the provision of health care to either qualified 
individual health care providers or consortia. Health care providers can use funding to save on 
service they already have, to upgrade current services, or to install new services. Equipment 
charges are not eligible for support. The telecommunications program was established in 1997 to 
ensure that rural health care providers pay no more than their urban counterparts for their 
telecommunications needs when providing health care services. The Internet access program, 
which was established in 2003, provides a 50% discount on the cost of monthly Internet access in 
states that are entirely rural49 and a 25% discount for all other rural health care providers. Only 
                                                                  
(...continued) 
program; during periods of deflation the funding cap will remain at the level from the previous funding year. In the 
Matter of Schools and Libraries Universal Service Support Mechanism; A National Broadband Plan for Our Future, 
CC Docket No. 02-6; GN Docket No. 09-51 (paras. 34-40). Available at http://hraunfoss.fcc.gov/edocs-public/
attachmatch/FCC-10-175A1.pdf. 
47 In the Matter of Schools and Libraries Universal Service Support Mechanism; A National Broadband Plan for Our 
Future. Available at http://hraunfoss.fcc.gov/edocs-public/attachmatch/FCC-10-175A1.pdf.  
48 Any health care provider that does not have toll-free access to the Internet can receive support. Support is available 
for limited long distance charges for accessing the Internet. This has become an increasingly rare occurrence, however, 
and the last time such support was given was in 2001. 
49 An “entirely rural” state is a state in which every county meets the FCC’s definition of rural. In reality no state meets 
the “entirely rural” definition, but the U.S. Virgin Islands, Guam, American Samoa, and Commonwealth of Northern 
Mariana Islands do.  
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the monthly charge for access is eligible for support. These two programs are collectively known 
as the “Primary Program.”50 
The FCC, in 2007, established a “Rural Health Care Pilot Program” to help public and non-profit 
health care providers build state- and region-wide broadband networks dedicated to the provision 
of health care services. The Pilot Program funds up to 85% of the eligible costs of broadband 
infrastructure deployment of telehealth networks that connect rural and urban health care 
providers within a state or region. The Pilot is closed to new projects and participants will 
transition to the newly created Healthcare Connect Fund.  
The Healthcare Connect Fund, which was created by the FCC in a December 12, 2012, order, was 
established to expand access to broadband, particularly in rural areas, for eligible public or not-
for-profit health care providers.51 The Healthcare Connect Fund, will absorb the Internet Access 
Program (which is currently part of the Primary Program), and replace the Rural Health Care 
Pilot Program with a permanent program. The Healthcare Connect Fund will encourage consortia 
between smaller rural health care providers and urban medical centers, but consortia must remain 
majority rural. The Fund will provide a 65% discount on broadband services, equipment, and 
connections with health care providers required to contribute the balance (35%).Upfront 
payments for the Healthcare Connect Fund is $150 million annually. The FCC will begin 
accepting applications in late summer 2013. 
The FCC also established, as part of the Healthcare Connect Fund, a Skilled Nursing Facilities 
Pilot Program to assess how to support broadband connections for skilled nursing facilities. The 
pilot, which is scheduled for a 2014 implementation, will give preference to facilities in rural 
areas and will receive funding of up to $50 million total over a three-year period.52  
Policy Issues 
Table 2, below, provides a summary of the restructured USF program. The decision by the FCC 
to incorporate broadband and mobility mandates into the universal service concept, and the 
subsequent restructuring of the USF to accommodate this decision, will have a major impact on 
consumers and providers of telecommunications and broadband services. As the United States 
moves towards this transition, numerous policy issues and concerns have surfaced. Included 
among the issues confronting policy makers are how to define success; who should pay to support 
this mandate; how the nation should address the rural/rural divide; and how the nation should 
ensure that these changes do not negatively impact the financial health of, in particular, small, 
rural carriers that are significantly dependent on USF subsidies. 
 
                                                 
50 The Internet Access Program, which is currently part of the “Primary Program,” will end June 30, 2014 and all 
participants will transition to the newly created Healthcare Connect Fund. 
51 In the Matter of Rural Health Care Support Mechanism, WC Docket No. 02-60, Adopted December 12, 2012. 
Available at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-12-150A1.pdf. 
52 In the Matter of Rural Health Care Support Mechanism, paragraphs 345-350. 
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Table 2. USF Programs and Funding 
Program/Fund Eligible 
Entity  Funding 
Low Income Program (Lifeline)a 
low income subscribers 
N/Ab 
Broadband Adoption Pilot 
eligible telecommunications carriers 
up to $25 million 
Schools and Libraries Program  
schools and libraries 
$2.25 billion (annual y)c 
(E-Rate) 
Pilot Program (Learning-On-
students/library patrons 
$9 million 
The-Go) 
Rural Health Care Program          
rural public/nonprofit health care 
$400 million (annual y)e 
(Primary)d 
providers 
Pilot Programf 
rural public/nonprofit health care 
$418 milliong 
providers 
Healthcare Connect Fund 
rural public/nonprofit health care 
$150 million (annual y) 
providersh 
   Skilled Nursing Facilities Pilot 
skilled nursing facilitiesi 
up to $50 million over three years 
Program 
CAFj Mobility Fund 
eligible wireless providers 
 
Phase I 
 
$300 million 
Phase I Tribal Mobility Fund 
 
$50 million 
Phase II 
 
$500 million (annual y)k 
CAF – Price Cap 
 
 
Phase I (Price-Cap) Incremental 
price cap carriers 
$300 million 
Phase II (Price-Cap) 
price cap carriers/competitors 
$1.8 billion (annual y)l 
CAF – Rate of Return 
rate-of-return carriers 
$2.0 billion (annual y)m 
CAF Remote Areas Fund 
eligible service providers 
$100 million (annual y) 
CAF Legacy High Cost Fund 
incumbent and competitive eligible 
$3.6 billion (approximate for 2012 
telecommunications carriers 
only) 
Source: Data compiled by CRS based on FCC/USAC documents. 
Notes:  
a.  The Link Up Program is eliminated on non-tribal lands. Support for the Low Income Program is not given 
directly to the subscriber but to their designated telecommunications service provider. 
b.  Funding level to be determined by the FCC.  
c.  Funding year is July 1-June 30 of the following year. E-Rate funding level is adjusted for inflation.  
d.  The Internet Access Program, which is part of the Primary Program, will end June 30, 2014, and participants 
will transition to the Healthcare Connect Fund.  
e.  Funding year is July 1-June 30 of the following year. This amount represents the ceiling for total USF support 
for all health care programs.  
f. 
This program will be phased out and participants will transition to the Healthcare Connect Fund.  
g.  Funding derived from equal instal ments from the Rural Health Care Program FY2007-FY2009 annual 
funding budgets. The pilot is closed to new projects.  
h.  Non-rural healthcare providers may participate as part of consortia, but consortia must remain majority 
rural.  
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i. 
Preference will be given to facilities located in rural areas.  
j. 
The Connect America Fund (CAF) will ultimately replace al  existing high cost support mechanisms.  
k.  Of this amount, $100 million per year will go to tribal areas.  
l. 
This money is high cost support frozen at December 31, 2011, levels and is available for a five-year period 
ending year-end 2017.  
m.  This money is high cost support frozen at December 31, 2011, levels and is available for a five-year period 
ending year-end 2017.  
How Is Success Defined? 
The commitment made under USF reform to ensure universal availability of advanced broadband, 
at rates that are reasonably comparable in all regions of the nation, is a major undertaking. How 
policy makers determine if that goal has been successfully met, however, will depend, to a large 
part, on how success is defined. Most consider the universal service mandate to provide voice 
service to have been met, but the United States has never reached a 100% penetration rate. 
According to the FCC, as of July 2011 (the most recent published data available), the telephone 
subscribership penetration rate in the United States was 95.6%, and rates vary based on 
characteristics such as location, age, and income. For example, penetration rates among states 
ranged from a low of 91.4% to a high of 98.5%; households headed by a person under 25 years of 
age had a penetration rate of 93.8% compared with at least 95.9% for those headed by a person 
over 55; penetration rates for households in income categories below $20,000 were at, or below, 
94.7%, while the rate in households in income categories over $75,000 was at least 98.9%.53 
When it comes to broadband deployment, is anything under 100% an acceptable goal and, if so, 
what would the appropriate rate be?  
Even if at some point in time broadband is made available in all areas of the country, the question 
of access versus adoption needs to be considered. According to the FCC’s NBP, broadband is 
available in 95% of the nation but adoption rates are about 65%. This significant gap is explained 
by three factors: cost, digital literacy barriers, and a perceived lack of relevance.54 The USF Order 
has attempted to address this issue through reforms including those to the Low Income Program, 
but the details of how this will be addressed are yet to be fully resolved. 
Additional issues that policymakers may wish to monitor include those related to performance 
metrics such as speed, capacity, and latency. Although the USF Order provides requirements for 
such metrics, these needs will continue to evolve. Just as voice access standards evolved from, for 
example, party line to single line service, society’s expectations with regard to broadband will 
also evolve. Policymakers will face the task of assessing what the standard for access will be in 
terms of performance metrics. What may be considered an acceptable level of service today may 
be considered inadequate for future needs.  
Who Should Pay? 
The 1996 act requires that every telecommunications carrier that provides interstate 
telecommunications services be responsible for universal service support (§254[d]) and that such 
                                                 
53 Telephone Subscribership in the United States (Data through July 2011). Released 2011. Federal Communications 
Commission. Available at http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-311523A1.pdf. 
54 Connecting America: The National Broadband Plan, Chapter 9, Adoption and Utilization, p. 168. 
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charges be made explicit (§254[e]).55 Therefore, the USF receives no federal monies but is funded 
by mandatory contributions from telecommunications carriers providing interstate service.56 
These contributions are based on a percentage of the interstate and international 
telecommunications end-user revenues of telecommunications carriers and are called the 
contribution factor. This contribution factor has grown significantly since its inception from 
approximately 5.5% in 1998 to an all-time high of 17.9% in the first quarter of 2012; the factor 
for the first quarter of 2013 is 16.1 %.57 Increases in demand for, and expansion of services 
covered by, the USF, as well as technological change and decreases in the interstate and 
international revenue base, have all contributed to this upward trend.  
The FCC’s decision to include broadband and mobility in the universal service definition has 
further highlighted the need to address how the funding mechanism should be modified to support 
such a mandate. At issue is the uncertainty and costs associated with mandating nationwide 
deployment of broadband as a universal service policy goal, and the impact that such a mandate 
will have on an already strained funding mechanism. Some have expressed concern that given the 
pressures currently facing the USF, and their impact on the contribution factor, a restructuring of 
the funding mechanism should have been addressed prior to, or at least simultaneously with, the 
expansion of the USF definition. Questions regarding who should contribute, how the mechanism 
to assess such contributions should be designed, and whether the contribution base should be 
expanded, are among the issues to be considered. The FCC, on April 27, 2012, adopted a further 
notice of proposed rulemaking seeking comment on comprehensive reforms to address the USF 
funding issue.58  
Rural-Rural Divide 
Rural America is subject to a “rural-rural divide” when it comes to the presence of broadband 
infrastructure. Some parts of rural America have sophisticated high-level broadband access while 
other parts have little to no broadband access. Disparity in access to broadband among rural areas 
is known as the “rural-rural divide.” Price-cap companies, which are largely classified as non-
rural carriers, serve both urban and rural areas and in their rural service areas face issues, such as 
remoteness and lack of density resulting in high costs, more commonly associated with rural 
carriers. According to the FCC, more than 83% of the approximately 18 million Americans that 
lack access to residential fixed broadband at or above the FCC’s broadband speed benchmark live 
in areas served by price-cap carriers.59 In other rural areas, often served by rate-of-return carriers, 
broadband is being deployed, often with the support of a combination of RUS loans and USF 
support. To address this disparity the FCC, in its USF Order, established a $300 million 
incremental support component in the Phase I CAF Fund for areas lacking broadband 
infrastructure, solely for the use of price-cap carriers.  
                                                 
55 Section 254 (d) also states that other providers of interstate telecommunications may be required to contribute to the 
preservation and advancement of universal service if it is in the public interest. 
56 These companies include wireline telephone companies, wireless telephone companies, paging service providers, and 
interconnected Voice over Internet Protocol (VoIP) providers. 
57 Many assessed providers have chosen, but are not required, to recover USF contributions directly from their 
subscribers and place a universal service charge on subscriber’s bills. This is legal and a common industry practice.  
58 In the Matter of Universal Service Contribution Methodology, A National Broadband Plan For Our Future. 
Available at http://transition.fcc.gov/Daily_Releases/Daily_Business/2012/db0430/Fcc-12-46A1.pdf. 
59 USF Order para. 21. 
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Concern has been expressed that providing for a CAF Phase I Fund for broadband deployment, 
solely for the use of price-cap carriers, disadvantages rural areas lacking broadband infrastructure 
that are served by the smaller, rural rate-of-return carriers. Some question why access to such 
funding should be limited to price-cap carriers when other areas of the nation are facing the same, 
or even more challenging, conditions to bring broadband to areas lacking access. If the ultimate 
goal is to bring broadband to all unserved areas, they ask, why should this funding be based on 
carrier classification rather than need? They also point to the fact that $185 million of the $300 
million total for 2012 went unclaimed to further support their position that this support should be 
opened to all providers.  
Financial Health of Rate-of-Return Carriers 
Smaller, rural, rate-of-return carriers are particularly dependent on USF subsidies,60 and have 
expressed concern that the reforms that the USF Order will implement could place them under 
financial hardship. Many RUS telecommunications and broadband borrowers (loan recipients) 
receive high cost USF subsidies. In many cases, the subsidy received from USF helps provide the 
revenue necessary to keep the loan viable. The Telecommunications Infrastructure Loan program 
is highly dependent on high-cost USF revenues, with 99% (476 out of 480 borrowers) receiving 
interstate high-cost USF support. This is not surprising, given that the RUS Telecommunications 
Loans are available only to the most rural and high-cost areas (towns with populations less than 
5,000). Regarding broadband loans, 60% of BIP (stimulus) borrowers draw from state or 
interstate USF support mechanisms, while 10% of farm bill (Rural Broadband Access Loan and 
Loan Guarantee Program) broadband borrowers receive interstate high-cost USF support.61 Thus, 
to the extent that USF may be reformed, this could have an impact on the viability of RUS 
telecommunications and broadband loans, and ultimately the overall financial health of the 
carrier. 
Although the FCC included a waiver process in its USF Order for those carriers that felt they 
would be subject to significant economic stress, due to the reforms, many smaller carriers assert 
that the waiver process is too burdensome and difficult and that the requirements for qualifying 
for relief are too restrictive. 
RUS and USF: Different Approaches, Shared Goals 
The RUS broadband programs and the FCC’s Universal Service Fund (USF) share a common 
goal: increasing broadband infrastructure deployment and applications in rural areas.62 However, 
the way that each program addresses these goals is markedly different.  
•  RUS grants and loans are used as up-front capital to invest in broadband 
infrastructure, whereas the USF provides ongoing subsidies to keep the operation 
                                                 
60 According to the USF Order universal service revenues account for approximately 30% of the typical rate-of-return 
carrier’s total revenues. USF Order para. 291. 
61 Jessica Zufolo, Deputy Administrator, RUS, Overview of the RUS Telecommunications Loan and Grant Programs, 
July 2011, Slide 7, available at http://www.narucmeetings.org/Presentations/Zufolo_7-2011.pdf. 
62 In addition to broadband deployment the USF has a broader mandate. For example, both voice and most recently 
broadband adoption for needs-based individuals (both urban and rural) is provided through the Low Income Program, 
and the Schools and Libraries Program offers support to both urban and rural areas.  
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of telecommunications—and most recently broadband networks in high-cost 
areas—economically viable for providers. These subsidies, in turn, enable 
providers to invest in upgrading their telephone networks to make them 
broadband-capable. 
•  Aside from the Distance Learning and Telemedicine (DLT) program, RUS 
telecommunications programs address broadband infrastructure deployment, 
which is intended to increase the availability of broadband in rural America. The 
USF, while also addressing broadband availability (through the High Cost 
Program and the Connect America Fund), also addresses end-user broadband 
adoption through the Low Income Program.  
•  Regarding the health and education applications, the principal difference between 
RUS programs (Distance Learning and Telemedicine) and the USF programs 
(Schools and Libraries Program, Rural Health Care Program) is that RUS funds 
end-user equipment, while USF funds connectivity. DLT grants serve as initial 
capital assets for equipment, instructional programming, technical assistance, or 
instruction for using eligible equipment (e.g., video conferencing equipment, 
computers) that operate via telecommunications to rural end-users of 
telemedicine and distance learning. DLT does not fund the telecommunications 
that connects that equipment. By contrast, the USF Schools and Libraries 
Program supports the conduit or pipeline for communications using 
telecommunications services and/or the Internet, and includes four categories of 
service: telecommunications services, Internet access, internal connections, and 
basic maintenance of internal connections. Similarly, the Rural Health Care 
Program provides discounts for rural non-profit health care providers by 
providing connectivity.  
•  Finally, the RUS programs are funded through annual appropriations and are 
subject to the annual congressional budget process. By contrast, USF is not 
funded through annual appropriations, but is funded by mandatory contributions 
from telecommunications carriers that provide interstate service.  
Role of Congress 
Congress is seeking ways to best leverage federal programs to ensure that the goals of the 
National Broadband Plan—including universal broadband service by 2020—are met to the 
greatest extent possible. With the September 30, 2010, conclusion of the American Recovery and 
Reinvestment Act (P.L. 111-5) broadband grant and loan awards, the RUS broadband programs 
and the USF programs remain the only ongoing federal vehicles to provide financial assistance 
for rural broadband deployment.  
With both programs currently at a pivotal point, an issue for the 113th Congress is how best to 
shape those programs as they go forward. The statute authorizing the Rural Broadband Loan and 
Loan Guarantee—Section 601 of the Rural Electrification Act of 1936—was significantly 
modified in the 2008 farm bill, and was addressed once more in the 2012 farm bill.63 Given the 
                                                 
63 For information on the latest farm bill broadband proposals, see CRS Report RL33816, Broadband Loan and Grant 
Programs in the USDA’s Rural Utilities Service, by Lennard G. Kruger. 
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one year extension of farm bill programs in Title VII of the American Taxpayer Relief Act of 
2012, the 113th Congress is likely to again address RUS broadband authorization issues in a 2013 
farm bill. Typically a new farm bill is developed every five years, principally by the House 
Committee on Agriculture and the Senate Committee on Agriculture, Nutrition, and Forestry. The 
Appropriations Committees in the House and Senate both have a major role to play as well, as 
each considers annual appropriations for the RUS broadband programs through the Agriculture, 
Rural Development, Food and Drug Administration, and Related Agencies Appropriations Act.  
Meanwhile, the USF is undergoing a major and unprecedented transition through a series of 
reforms being implemented by the FCC. Congress has largely adopted an oversight role and a 
“wait and see” posture with respect to the FCC’s USF reforms.64 While numerous Members have 
written letters to the FCC urging various modifications in the reform package, there was no 
comprehensive legislation introduced into the 112th Congress that addressed the FCC’s USF 
reforms. The House Energy and Commerce Committee and the Senate Commerce, Science, and 
Transportation Committee continue to assess the impact of the reforms, and the FCC’s progress in 
their implemention. To the extent that various constituencies and interest groups (whether it be 
small rate-of-return carriers, large price-cap carriers, competitive providers, state utility 
regulators, or broadband providers and consumers) feel they are disadvantaged by the reforms, 
and to the extent that programmatic inefficiencies or waste, fraud, and abuse come to light (as 
they have in the past through GAO reports, for example), Congress always has the prerogative in 
the future of formulating and considering legislation that could modify those reforms by 
amending the 1934 Communications Act. 
Given that the RUS and USF broadband programs share the goal of deploying broadband to rural 
America, Congress may also wish to assess how these two programs can best fit together. Are 
they effectively targeted towards providing broadband to the most unserved areas of the nation, 
while at the same time minimizing adverse impacts on private incumbent providers? Are they the 
most cost-effective way for Congress to fund rural broadband development? To what extent are 
the two programs complementary and to what extent do the two programs overlap? And finally, 
how will changes made to the USF program affect the viability of broadband loans made under 
the RUS programs?  
 
 
Author Contact Information 
 
Angele A. Gilroy 
  Lennard G. Kruger 
Specialist in Telecommunications Policy 
Specialist in Science and Technology Policy 
agilroy@crs.loc.gov, 7-7778 
lkruger@crs.loc.gov, 7-7070 
 
                                                 
64 For example, see “Rep. Terry Considers Overhaul Bill To ‘Clean Up’ FCC’s 2011 USF Order.” Daily Report for 
Executives, April 27, 2012. 
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