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The Federal Communications Commission:
Current Structure and Its Role in the
Changing Telecommunications Landscape

Patricia Moloney Figliola
Specialist in Internet and Telecommunications Policy
September 14, 2012
Congressional Research Service
7-5700
www.crs.gov
RL32589
CRS Report for Congress
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epared for Members and Committees of Congress
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Summary
The Federal Communications Commission (FCC) is an independent federal agency with its five
members appointed by the President, subject to confirmation by the Senate. It was established by
the Communications Act of 1934 (1934 Act) and is charged with regulating interstate and
international communications by radio, television, wire, satellite, and cable. The mission of the
FCC is to ensure that the American people have available—at reasonable cost and without
discrimination—rapid, efficient, nation- and world-wide communication services, whether by
radio, television, wire, satellite, or cable.
Although the FCC has restructured over the past few years to better reflect the industry, it is still
required to adhere to the statutory requirements of its governing legislation, the Communications
Act of 1934. The 1934 Act requires the FCC to regulate the various industry sectors differently.
Some policymakers have been critical of the FCC and the manner in which it regulates various
sectors of the telecommunications industry—telephone, cable television, radio and television
broadcasting, and some aspects of the Internet. These policymakers, including some in Congress,
have long called for varying degrees and types of reform to the FCC. Most proposals fall into two
categories: (1) procedural changes made within the FCC or through congressional action that
would affect the agency’s operations or (2) substantive policy changes requiring congressional
action that would affect how the agency regulates different services and industry sectors. Nine
bills have been introduced during the 112th Congress that would change the operation of the FCC.
For FY2013, the FCC requested a budget of $346,782,000. The FY2012 enacted appropriation
was $339,844,000. FY2013 appropriations bills from the Senate and the House have not yet been
passed. H.J.Res. 117, which was passed by the House on September 13, 2012, would provide a
framework for a six-month Continuing Resolution beginning on October 1, 2013.
The FCC’s budget is derived from regulatory fees collected by the agency rather than through a
direct appropriation. The fees, often referred to as “Section (9) fees,” are collected from license
holders and certain other entities (e.g., cable television systems) and deposited into an FCC
account. The law gives the FCC authority to review the regulatory fees and to adjust the fees to
reflect changes in its appropriation from year to year. It may also add, delete, or reclassify
services under certain circumstances.
There are currently nine bills under consideration in the House and Senate that would affect the
operations of the FCC: H.R. 1009, H.R. 2102, H.R. 2289, H.R. 3309, H.R. 3310, S. 611, S. 1780,
S. 1784, and S. 1817. These are discussed in more detail in the body of the report.

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Contents
FCC-Related Congressional Action—112th Congress ..................................................................... 1
Hearings..................................................................................................................................... 1
Legislation ................................................................................................................................. 1
Cost-Benefit Analysis of Proposed Rulemaking ................................................................. 1
Commission Collaboration.................................................................................................. 1
Report Consolidation and Paperwork Reduction ................................................................ 2
Enhancing the Technical Expertise of the Commission ...................................................... 3
FCC-Related Government Accountability Office Studies ............................................................... 3
FCC: Regulatory Fee Process Needs to Be Updated (August 2012)......................................... 3
Enforcement Program Management (February 2008)............................................................... 4
FCC Budget, Authorization, and Reporting to Congress................................................................. 5
FCC FY2012 and FY2013 Budgets........................................................................................... 5
Status of FY2013 Appropriations Bills ............................................................................... 6
FCC Authorization..................................................................................................................... 6
FCC Reporting to Congress....................................................................................................... 6
Overview of the FCC....................................................................................................................... 7
FCC Leadership......................................................................................................................... 9
FCC Structure............................................................................................................................ 9
FCC Strategic Plan .................................................................................................................. 10
Proposals for Change..................................................................................................................... 11
Potential Procedural Changes.................................................................................................. 11
Adoption/Release of Orders .............................................................................................. 11
Sunshine Rules .................................................................................................................. 11
Timeliness ......................................................................................................................... 12
Enforcement ...................................................................................................................... 12
Potential Substantive Changes................................................................................................. 12

Contacts
Author Contact Information........................................................................................................... 13

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FCC-Related Congressional Action—112th Congress1
One hearing has been held on Federal Communications Commission (FCC) oversight. Nine bills
have been introduced in the 112th Congress that would affect the manner in which the FCC
conducts its business.
Hearings
On February 16, 2012, the House Committee on Energy and Commerce Subcommittee on
Communications and Technology held a hearing on the budget and spending of the FCC.2 FCC
Chairman Julius Genachowski; Mr. David H. Hunt, FCC Inspector General; and Mr. Scott
Barash, Chief Executive Officer of the Universal Service Administrative Company, testified.
Legislation
Cost-Benefit Analysis of Proposed Rulemaking
FCC Analysis of Benefits and Costs Act of 2011 (H.R. 2289)
H.R. 2289 Status. H.R. 2289, also called the “FCC ABCs Act,” was introduced
by Representative Robert Latta in the House Committee on Energy and
Commerce on June 22, 2011. The bill was referred to the Subcommittee on
Communications and Technology June 22, 2011.
H.R. 2289 Summary. This bill would require the FCC to include in each notice
of proposed rule making and in each final rule issued by the FCC an analysis of
the benefits and costs of such proposed rule or final rule. It would prohibit any
appropriations for the express purpose of carrying out this act.
Commission Collaboration
Federal Communications Commission Process Reform Act (H.R. 3309)
Federal Communications Commission Process Reform Act (S. 1784)
Telecommunications Jobs Act (S. 1817)

H.R. 3309 and S. 1784 Status. H.R. 3309 was introduced by Representative
Greg Walden in the House Committee on Energy and Commerce on November 2,
2011, and was placed on the Union Calendar on March 19, 2012.3 On March 26,
2012, the House Committee on Rules reported to the House H.Res. 595,4

1The 110th Congress assigned responsibility for FCC appropriations process to the Subcommittee on Financial Services
within the Committee on Appropriations, where has remained.
2 Information about this hearing, including a video of the hearing, is available at http://energycommerce.house.gov/
hearings/hearingdetail.aspx?NewsID=9278.
3 H.Rept. 112-414 is available at http://www.gpo.gov/fdsys/pkg/CRPT-112hrpt414/pdf/CRPT-112hrpt414.pdf.
4 H.Rept. 112-422 is available at http://www.gpo.gov/fdsys/pkg/CRPT-112hrpt422/pdf/CRPT-112hrpt422.pdf.
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“Providing for consideration of the bill (H.R. 3309) to amend the
Communications Act of 1934 to provide for greater transparency and efficiency
in the procedures followed by the Federal Communications Commission.” The
rule would provide for consideration of H.R. 3309 with one hour of general
debate and waive all points of order against the bill and the amendments printed
in the report. On March 26, 2012, the bill was placed on the House Calendar No.
121. S. 1784 was introduced by Senator Dean Heller in the Senate Committee on
Commerce, Science, and Transportation on November 2, 2011.
H.R. 3309 and S. 1784 Summary. This bill would require the FCC to (1) survey
the state of the marketplace through a notice of inquiry before initiating every
new rulemaking; (2) identify a market failure, consumer harm, or regulatory
barrier to investment before adopting “economically significant” rules, as well as
demonstrate that the benefits of the regulation outweigh the costs; (3) make the
full text of a rule available to the public for 30 days of comments and 30 days of
reply comments prior to voting on the proposed rule, and issue a final rule within
three years; and (4) set “shot clocks” for orders, decisions, reports, or actions.
S. 1817 Status. S. 1817 was introduced by Senator Dean Heller in the Senate
Committee on Commerce, Science, and Transportation on November 8, 2011.
S. 1817 Summary. This bill is substantially similar to S. 1784.
Federal Communications Commission Collaboration Act (H.R. 1009)
H.R. 1009 Status. H.R. 1009 was introduced by Representative Anna Eshoo in
the House Committee on Energy and Commerce on March 10, 2011. The bill was
referred to the Subcommittee on Communications and Technology on March 15,
2011.
H.R. 1009 Summary. This bill would amend the Communications Act of 1934
to allow, notwithstanding a specified open meeting provision, three or more
commissioners of the Federal Communications Commission (FCC) to hold a
meeting that is closed to the public to discuss official business if (1) no agency
action is taken; (2) each person present is an FCC commissioner or employee; (3)
for each political party of which any commissioner is a member, at least one
commissioner who is a member of the respective party is present, and, if any
commissioner has no party affiliation, at least one unaffiliated commissioner is
present; and (4) an attorney from the FCC’s Office of General Counsel is present.
It would require public disclosure of the meeting, attendees, and matters
discussed.
Report Consolidation and Paperwork Reduction
Federal Communications Commission Consolidated Reporting Act (H.R. 3310)
Federal Communications Commission Consolidated Reporting Act (S. 1780)

H.R. 3310 and S. 1780 Status. H.R. 3310 was introduced by Representative
Steve Scalise in the House Committee on Energy and Finance on November 2,
2011, and was approved by the Subcommittee on Communications on November
16, 2011. S. 1780 was introduced by Senator Dean Heller in the Senate
Committee on Commerce, Science, and Transportation on November 2, 2011.
H.R. 3310 and S. 1780 Summary. This bill would amend the Communications
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Act of 1934 to consolidate the reporting obligations of the FCC to improve
oversight and reduce reporting burdens.
Enhancing the Technical Expertise of the Commission
FCC Technical Expertise Capacity Heightening Act (S. 611) and
FCC Commissioners’ Technical Resource Enhancement Act (H.R. 2102)

S. 611 Status: S. 611 was introduced by Senator Olympia Snowe in the Senate
Committee on Commerce, Science, and Transportation on March 17, 2011.
S. 611 Summary. This bill is substantially similar to its companion bill, H.R.
2102, but unlike that bill, S. 611 also includes a requirement that the FCC “enter
into an arrangement with the National Academy of Sciences to complete a study
of the technical policy decision making and the technical personnel at the
Commission.”
H.R. 2102 Status. H.R. 2102, also called the “FCC TECH Act,” was introduced
by Representative Cliff Stearns in the House Committee on Energy and
Commerce on June 2, 2011. The bill was referred to the Subcommittee on
Communications and Technology on June 3, 2011.
H.R. 2102 Summary. This bill would amend the Communications Act of 1934
to permit each commissioner of the FCC to appoint an electrical engineer or
computer scientist to provide technical consultation and to interface with the
Office of Engineering and Technology and other FCC bureaus and technical staff.
It would require such engineer or scientist to hold an undergraduate or graduate
degree in his or her field of expertise.
FCC-Related Government Accountability
Office Studies

The Government Accountability Office (GAO) has conducted two studies since 2008 related to
the operation of the FCC.
FCC: Regulatory Fee Process Needs to Be Updated (August 2012)5

The FCC must, by law, assess annual regulatory fees on telecommunications entities to
recover most or all of its appropriations—about $336 million in fiscal year (FY) 2011.6
Recently, the agency stated that it was planning to consider reforms to its regulatory fee
process. GAO was asked to assess the FCC’s:

5 GAO, Report to the Ranking Member, Committee on Energy and Commerce, and Ranking Member, Subcommittee
on Telecommunications and the Internet, Committee on Energy and Commerce, House of Representatives, “FCC:
Regulatory Fee Process Needs to be Updated,” August 10, 2012, http://www.gao.gov/assets/600/593506.pdf
6 Additional information about this topic, see the section of this report, “FCC Budget, Authorization, and Reporting
to Congress.”
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• process for assessing regulatory fees among industry sectors; and
• regulatory fee collections over the past 10 years, and alternative approaches to
assessing regulatory fees.
For this assessment, GAO:
• reviewed FCC data and documents;
• interviewed officials from the FCC and the telecommunications industry;
• identified alternative approaches to assessing regulatory fees; and
• met with five fee-funded U.S. and Canadian regulatory agencies.
GAO found that the FCC is currently assessing regulatory fees based on obsolete data, with
limited transparency. The Communications Act requires fees to be based on the number of full-
time equivalents (FTE) that perform regulatory tasks in certain bureaus, among other things. The
FCC based its FY2011 regulatory fee assessments on its FY1998 FTE data. It has not updated the
assessment on updated FTE data in part to avoid fluctuations in fees from year to year. FCC
officials stated that the agency has complied with its statutory authority since the statute does not
prescribe a specific time to update its FTE analysis. As a result, after 13 years, FCC has not
validated the extent to which its fees correlate to its workload.
The GAO recommended that:
• Congress consider whether FCC’s excess fees should be appropriated for FCC’s
use or, if not, what their disposition should be; and
• the FCC should:
- perform an updated FTE analysis and require at least biennial updates going forward;
- determine whether and how to revise the current fee schedule, including the number
and type of fee categories;
- increase the transparency of its regulatory fee process; and
- consider the approaches of other fee-funded regulatory agencies.
The FCC agreed with GAO’s recommendations.
Enforcement Program Management (February 2008)7
According to the GAO analysis of FCC data, between 2003 and 2006, the number of complaints
received by the FCC totaled about 454,000 and grew from almost 86,000 in 2003 to a high of
about 132,000 in 2005. The largest number of complaints related to violations of the do-not-call
list and telemarketing during prohibited hours. The FCC processed about 95% of the complaints
it received. It also opened about 46,000 investigations and closed about 39,000; approximately
9% of these investigations were closed with an enforcement action and about 83% were closed
with no enforcement action. The GAO was unable to determine why these investigations were

7 GAO, Report to the Chairman, Subcommittee on Telecommunications and the Internet, Committee on Energy and
Commerce, House of Representatives, “FCC Has Made Some Progress in the Management of Its Enforcement Program
but Faces Limitations, and Additional Actions Are Needed,” February 15, 2008, http://www.gao.gov/new.items/
d08125.pdf.
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closed with no enforcement action because the FCC does not systematically collect these data.
The FCC told GAO that some investigations were closed with no enforcement action because no
violation occurred or the data were insufficient.
The GAO noted that the FCC assesses the impact of its enforcement program by periodically
reviewing certain program outputs, such as the amount of time it takes to close an investigation,
but it lacks management tools to fully measure its outcomes. Specifically, FCC has not set
measurable enforcement goals, developed a well-defined enforcement strategy, or established
performance measures that are linked to the enforcement goals. The GAO stated in its report that
without key management tools, FCC may have difficulty assuring Congress and other
stakeholders that it is meeting its enforcement mission.
The GAO found that limitations in FCC’s current approach for collecting and analyzing
enforcement data constitute the principal challenge the agency faces in providing complete and
accurate information on its enforcement program. These limitations, according to the GAO, make
it difficult to analyze trends; determine program effectiveness; allocate Commission resources; or
accurately track and monitor key aspects of all complaints received, investigations conducted, and
enforcement actions taken.
FCC Budget, Authorization, and Reporting
to Congress

Since the 110th Congress, the FCC has been funded through the Financial Services (House) and
Financial Services and General Government (Senate) appropriations process as a single line item.
Previously, it was funded through what is now the Commerce, Justice, Science appropriations
process, also as a single line item.
Most or all of the FCC’s budget is derived from regulatory fees collected by the agency rather
than through a direct appropriation.8 The fees, often referred to as “Section (9) fees,” are collected
from license holders and certain other entities (e.g., cable television systems) and deposited into
an FCC account. The law gives the FCC authority to review the regulatory fees and to adjust the
fees to reflect changes in its appropriation from year to year. Most years, appropriations language
prohibits the use by the Commission of any excess collections received in the current fiscal year
or any prior years. These funds remain in the FCC account and are not made available to other
agencies or agency programs nor redirected into the Treasury’s general fund.
FCC FY2012 and FY2013 Budgets
For FY2013, the FCC requested a budget of $346,782,000. The FY2012 enacted appropriation
was $339,844,000.9 FY2013 appropriations bills from the Senate and the House have not yet been

8 The Omnibus Budget Reconciliation Act of 1993 (P.L. 103-66, 47 U.S.C. §159) requires that the FCC annually
collect fees and retain them for FCC use to offset certain costs incurred by the Commission. The FCC implemented the
regulatory fee collection program by rulemaking on July 18, 1994.
9 The FY2012 budget was included in P.L. 112-74, the Consolidated Appropriations Act, 2012 (H.R. 2055), which was
signed by President Obama on December 23, 2011. The budget provides $339,844,000 for agency salaries and
expenses with no direct appropriation (all funding will be obtained through the collection of regulatory fees). This is a
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passed. H.J.Res. 117, which was passed by the House on September 13, 2012, would provide a
framework for a six-month Continuing Resolution beginning on October 1, 2013.
Status of FY2013 Appropriations Bills
The Senate Committee on Appropriations approved S. 3301, the Financial Services and General
Government Appropriations Act of 2013, on June 14 , 2013.10 The bill would provide for a
FY2013 appropriation for the FCC of $ 347,782,000. That amount is $1,000,000 more than the
FY2012 enacted appropriation and $7,938,000 more than the FY2013 request.
The House Committee on Appropriations approved H.R. 6020, the Financial Services and
General Government Appropriations Act of 2013, on June 26, 2013.11 The bill would provide for
a FY2013 appropriation for the FCC of $322,852,000. That amount is $16,992,000 less than the
FY2012 enacted appropriation and $23,930,000 less than the FY2013 request.
FCC Authorization
The FCC was last formally authorized in the FCC Authorization Act of 1990 (P.L. 101-396).
Since that time, five bills have been introduced that would have reauthorized the FCC, but none
were signed into law.
• 108th Congress, S. 1264, FCC Reauthorization Act of 2003, Senator John
McCain;12
• 104th Congress, H.R. 1869, Federal Communications Commission Authorization
Act, Representative Jack Fields;
• 103rd Congress, H.R. 4522, Federal Communications Commission Authorization
Act , Representative Edward Markey, and
103rd Congress, S. 2336, Federal Communications Commission Authorization
Act, Senator Daniel Inouye; and
• 102nd Congress, S. 1132, Federal Communications Commission Authorization
Act, Senator Daniel Inouye.
FCC Reporting to Congress
The FCC publishes four reports for Congress.

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decrease of $16,790,000 from the FY2011 budget. The FY2012 budget also included language added by Congress to
(1) extend the suspension of the application of the Anti-Deficiency Act to the Universal Service Fund until the end of
2013 and (2) prohibit the FCC from using any appropriated funds to “modify, amend, or change its rules or regulations
for universal service support payments to implement the February 27, 2004, recommendations of the Federal-State
Joint Board on Universal Service regarding single connection or primary line restrictions on universal service support
payments.”
10 S.Rept. 112-177 is online at http://www.gpo.gov/fdsys/pkg/CRPT-112srpt177/pdf/CRPT-112srpt177.pdf.
11 H.Rept. 112-550 is online at http://www.gpo.gov/fdsys/pkg/CRPT-112hrpt550/pdf/CRPT-112hrpt550.pdf.
12 For more information, see S.Rept. 108-140, at http://www.gpo.gov/fdsys/pkg/CRPT-108srpt140/pdf/CRPT-
108srpt140.pdf.
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Strategic Plan. The Strategic Plan is the framework around which the FCC
develops its yearly Performance Plan and Performance Budget. The FCC is to
submit its next four-year Strategic Plan by February 2014, in accordance with the
Government Performance and Results Modernization Act of 2010, P.L. 111-352.
Performance Budget. The annual Performance Budget includes performance
targets based on the FCC’s strategic goals and objectives, and serves as the guide
for implementing the Strategic Plan. The Performance Budget becomes part of
the President’s annual budget request.
Agency Financial Report. The annual Agency Financial Report contains
financial and other information, such as a financial discussion and analysis of the
agency’s status, financial statements, and audit reports.
Annual Performance Report. At the end of the fiscal year, the FCC publishes
an Annual Performance Report that compares the agency’s actual performance
with its targets.13
All of these reports are available on the FCC website.14
Overview of the FCC
The Federal Communications Commission (FCC) is an independent federal agency with its five
members appointed by the President, subject to confirmation by the Senate. It was established by
the Communications Act of 1934 (1934 Act or “Communications Act”)15 and is charged with
regulating interstate and international communications by radio, television, wire, satellite, and
cable.16 The mission of the FCC is to ensure that the American people have available, “without
discrimination on the basis of race, color, religion, national origin, or sex, a rapid, efficient,
Nationwide, and worldwide wire and radio communication service with adequate facilities at
reasonable charges.”17

13 OMB Circular A-136 allows agencies the option of producing (1) two separate reports, an Agency Financial Report
and an Annual Performance Report, or (2) a consolidated Performance and Accountability Report. The same
information is provided to Congress in either case. The FCC elected the first option for FY2011. Also, in addition to
the reports it submits to Congress, the FCC publishes an annual Summary of Performance and Financial Information,
which is a citizen-focused summary of the FCC’s yearly activities.
14 http://www.fcc.gov/encyclopedia/fcc-strategic-plan.
15 The Communications Act of 1934, 47 U.S.C. §151 et seq., has been amended numerous times, most significantly in
recent years by the Telecommunications Act of 1996, P.L. 104-104, 110 Stat. 56 (1996). References in this report are to
the 1934 Act, as amended, unless indicated. A compendium of communications-related laws is available from the
House Committee on Energy and Commerce at http://energycommerce.house.gov/108/pubs/108-D.pdf. It includes
selected Acts within the jurisdiction of the Committee, including the Communications Act of 1934,
Telecommunications Act of 1996, Communications Satellite Act of 1962, National Telecommunications and
Information Administration Organizations Act, Telephone Disclosure and Dispute Resolution Act, Communications
Assistance for Law Enforcement Act, as well as additional communications statutes and selected provisions from the
United States Code. The compendium was last amended on December 31, 2002.
16 See “About the FCC,” at http://www.fcc.gov/aboutus.html.
17 47 U.S.C. §151.
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The 1934 Act is divided into titles and sections that describe various powers and concerns of the
Commission.18
• Title I—FCC Administration and Powers. The 1934 Act originally called for a
commission consisting of seven members, but that number was reduced to five in
1983. Commissioners are appointed by the President and approved by the Senate
to serve five-year terms; the President designates one member to serve as
chairman. No more than three commissioners may come from the political party
of the President. Title I empowers the Commission to create divisions or bureaus
responsible for specific work assigned and to structure itself as it chooses.
• Title II—Common carrier regulation, primarily telephone regulation, including
circuit-switched telephone services offered by cable companies. Common
carriers are communication companies that provide facilities for transmission but
do not originate messages, such as telephone and microwave providers. The 1934
Act limits FCC regulation to interstate and international common carriers,
although a joint federal-state board coordinates regulation between the FCC and
state regulatory commissions.
• Title III—Broadcast station requirements. Much existing broadcast regulation
was established prior to 1934 by the Federal Radio Commission and most
provisions of the Radio Act of 1927 were subsumed into Title III of the 1934 Act.
Sections 303-307 define many of the powers given to the FCC with respect to
broadcasting; other sections define limitations placed upon it. For example,
Section 326 of Title III prevents the FCC from exercising censorship over
broadcast stations. Also, parts of the U.S. code are linked to the Communications
Act. For example, 18 U.S.C. 464 makes obscene or indecent language over a
broadcast station illegal.
• Title IV—Procedural and administrative provisions, such as hearings, joint
boards, judicial review of the FCC’s orders, petitions, and inquiries.
• Title V—Penal provisions and forfeitures, such as violations of rules and
regulations.
• Title VI—Cable communications, such as the use of cable channels and cable
ownership restrictions, franchising, and video programming services provided by
telephone companies.
• Title VII—Miscellaneous provisions and powers, such as war powers of the
President, closed captioning of public service announcements, and
telecommunications development fund.

18 When Congress established the FCC in 1934, it merged responsibilities previously assigned to the Federal Radio
Commission, the Interstate Commerce Commission, and the Postmaster General into a single agency, divided into three
bureaus, Broadcast, Telegraph, and Telephone. See Analysis of the Federal Communications Commission, Fritz
Messere, at http://www.oswego.edu/~messere/FCC1.html and the Museum of Broadcast Communications Archive at
http://www.museum.tv/archives/etv/F/htmlF/federalcommu/federalcommu.htm for additional information on the
history of the FCC.
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FCC Leadership
The FCC is directed by five commissioners appointed by the President and confirmed by the
Senate for five-year terms (except when filling an unexpired term). The President designates one
of the commissioners to serve as chairperson. Only three commissioners may be members of the
same political party. None of them can have a financial interest in any Commission-related
business. The commissioners are:
• Julius Genachowski (confirmed by the Senate on June 29, 2009)
• Robert McDowell (confirmed by the Senate on June 25, 2009)
• Mignon Clyburn (confirmed by the Senate on July 24, 2009)
• Vacant
• Vacant.
FCC Structure
The day-to-day functions of the FCC are carried out by 7 bureaus and 10 offices. The current
basic structure of the FCC was established in 2002 as part of the agency’s effort to better reflect
the industries it regulates. The seventh bureau, the Public Safety and Homeland Security Bureau,
was established in 2006.
The bureaus process applications for licenses and other filings, analyze complaints, conduct
investigations, develop and implement regulatory programs, and participate in hearings, among
other things. The offices provide support services. Bureaus and offices often collaborate when
addressing FCC issues.19 The bureaus hold the following responsibilities:
• Consumer and Governmental Affairs Bureau—Addresses all types of consumer-
related matters from answering questions and responding to consumer complaints
to distributing consumer education materials.
• Enforcement Bureau—Enforces FCC rules, orders, and authorizations.
• International Bureau—Administers the FCC’s international telecommunications
policies and obligations.
• Media Bureau—Develops, recommends, and administers the policy and licensing
programs relating to electronic media, including cable television, broadcast
television, and radio in the United States and its territories.
• Public Safety and Homeland Security Bureau—Addresses issues such as public
safety communications, alert and warning of U.S. citizens, continuity of
government operations and continuity of operations planning, and disaster
management coordination and outreach.
• Wireless Telecommunications Bureau—Handles all FCC domestic wireless
telecommunications programs and policies.20 Wireless communications services

19 FCC Fact Sheet, http://www.fcc.gov/cgb/consumerfacts/aboutfcc.html.
20 Except those involving satellite communications broadcasting, including licensing, enforcement, and regulatory
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include cellular, paging, personal communications services, public safety, and
other commercial and private radio services. This bureau also is responsible for
implementing the competitive bidding authority for spectrum auctions.
• Wireline Competition Bureau—Administers the FCC’s policies concerning
common carriers—the companies that provide long distance and local service to
consumers and businesses. These companies provide services such as voice, data,
and other telecommunication transmission services.
FCC Strategic Plan
The current FCC Strategic Plan covers the five-year period FY2012–FY2016. The plan outlines
eight goals:
• Connect America: Maximize Americans’ access to—and the adoption of—
affordable fixed and mobile broadband where they live, work, and travel.
• Maximize Benefits of Spectrum: Maximize the overall benefits of spectrum for
the United States.
• Protect and Empower Consumers: Empower consumers by ensuring that they
have the tools and information they need to make informed choices; protect
consumers from harm in the communications market.
• Promote Innovation, Investment, and America’s Global Competitiveness:
Promote innovation in a manner that improves the nation’s ability to compete in
the global economy, creating a virtuous circle that results in more investment and
in turn enables additional innovation.
• Promote Competition: Ensure a competitive market for communications and
media services to foster innovation, investment, and job creation and to ensure
consumers have meaningful choice in affordable services.
• Public Safety and Homeland Security: Promote the availability of reliable,
interoperable, redundant, rapidly restorable critical communications
infrastructures that are supportive of all required services.
• Advance Key National Purposes: Through international and national interagency
efforts, advance the use of broadband for key national purposes.
• Operational Excellence: Make the FCC a model for excellence in government by
effectively managing the Commission’s human, information, and financial
resources; by making decisions based on sound data and analyses; and by
maintaining a commitment to transparent and responsive processes that
encourage public involvement and best serve the public interest.
The FCC has identified performance objectives associated with each strategic goal. Commission
management annually develops targets and measures related to each performance goal to provide
direction toward accomplishing those goals. Targets and measures are published in the FCC’s
Performance Plan, submitted with the Commission’s annual budget request to Congress. Results

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functions. These functions are handled by the International Bureau.
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of the Commission’s efforts to meet its goals, targets, and measures are found in the FCC’s
Annual Performance Report published each February. The FCC also issues a Summary of
Performance and Financial Results every February, providing a concise, citizen-focused review of
the agency’s accomplishments.
Proposals for Change
Proposals for change at the FCC can be characterized as either “procedural” changes that focus
on the manner in which the agency conducts its business or “substantial” changes that focus on
the manner in which the FCC regulates the communications industry.
Potential Procedural Changes
Some of procedural changes under consideration would require new legislation (e.g., Sunshine
rules), while others could be achieved through internal FCC action.
Adoption/Release of Orders
The FCC often adopts orders and issues press releases with a summary of the order weeks or even
months prior to releasing the order itself. For example, the Triennial Review, which dealt with
controversial issues relating to competition in the local telecommunications market, and the 800
MHz order, which dealt with controversial and technically complicated issues related to
interference to public safety communications, were released six months and one month,
respectively, after they were officially adopted by the Commission. Some congressional
policymakers have discussed instituting a “shot clock,” which would require the FCC to issue the
actual order within a set time frame after it adopts the order and issues a press release.
Sunshine Rules
Under current “sunshine laws,”21 only two commissioners may meet outside the construct of an
official “open meeting.” While such a requirement, in theory, promotes open discussion of issues
under consideration, in reality, most Commission business is conducted by circulating drafts of
orders for comment. Further, the open meeting requirement may actually hinder discussion
among the commissioners, especially in cases where the disagreement on the draft is significant.
In such cases, it might be possible for further compromise if a third or fourth commissioner could
be involved in the discussion. While the FCC cannot institute such changes without congressional
amendment to current sunshine requirements, it could be useful to study how other agencies,
which do not employ circulation as much as the FCC, work through contentious issues on their
agendas. In the past, criticism has been aimed at the sunshine requirements because they could be

21 The Government in the Sunshine Act, P.L. 94-409, was passed in 1976. It requires that all federal agencies with units
that work independently of each other hold their meetings in public session. The bill explicitly defined meetings as
essentially any gathering. Many federal agencies, most notably the independent regulatory agencies, including the FCC,
are headed by multiple commissioners. These agencies make most of their decisions through discussions and voting by
the board or commission members. This law was created so that these meetings would be in the public domain for all to
review. Additional information on this law is available at http://www.everything2.com/index.pl?node_id=1161139.
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seen as pushing too much power to the staff and not allowing more than two commissioners to be
in the same room at one time.22
The Federal Communications Commission Collaboration Act (H.R. 1009) is intended to allow
more leeway in the manner in which commissioners may meet. H.R. 1009 was introduced by
Representative Anna on March 10, 2011, and referred to the Subcommittee on Communications
and Technology on March 15, 2011. Details of this bill are outlined in a previous section of this
report, “FCC-Related Congressional Action—112th Congress.”
Timeliness
Some of the basic work of the FCC affects the everyday function of the telecommunication
industry (e.g., license transfers for mergers and sales and license renewals). Some policymakers
have expressed concern that these processes take too long to complete. Similar to views
concerning more complicated regulatory actions such as rulemaking proceedings, these
policymakers believe there should be a strict time limit on how long these actions may take to
complete. Such time limits, they state, would provide further operational certainty within the
industry.
Enforcement
Enforcement of agency rules is currently the responsibility of the FCC’s Enforcement Bureau.
Previously, enforcement responsibilities were held by a division within each bureau. For example,
enforcement of “slamming”23 was done by a division within what was then the Common Carrier
Bureau (now called the Wireline Competition Bureau). Some policymakers have questioned
whether the current “unified” structure is more effective than the previous “diversified” structure
and have suggested studying the issue.
Potential Substantive Changes
While the changes discussed above could be made by the FCC absent congressional action, other,
more significant changes would likely require the passage of legislation. In fact, the FCC has
restructured over the past few years to better reflect the telecommunications industry, but it is still
required to adhere to the statutory requirements of its governing legislation, the Communications
Act of 1934. Title I of the 1934 Act gives the FCC the authority to structure itself in the manner it
believes will allow it to best fulfill its responsibilities; however, from a practical standpoint, the
FCC may not be able to restructure to the extent needed to implement significant changes unless
changes are made to the 1934 Act itself.
Some policymakers have been critical of the FCC and the manner in which it regulates various
sectors of the telecommunications industry—telephone, cable television, radio and television

22 “Stevens to Continue Listening Sessions, But Sees Telecommunications Bill by July,” Daily Report for Executives,
No. 51, March 17, 2005, Page A-1, at http://ippubs.bna.com/IP/BNA/der.nsf/SearchAllView/
96C56942C092C93B85256FC70014F11F?Open&highlight=FCC,SUNSHINE.
23 “Slamming” is the illegal practice of changing a consumer’s telephone service, whether local, intralata service, or
interlata service (including state to state, in state and international long distance), without permission. See
http://www.fcc.gov/slamming/ for additional information.
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broadcasting, and some aspects of the Internet, including net neutrality. These policymakers,
including some in Congress, and various interest group and think tank experts, have long called
for varying degrees and types of reform to the FCC. Some have called for significantly
downsizing the agency by eliminating its regulatory functions and transforming it into an
enforcement agency.24 Others have suggested abolishing the agency and parceling out its
functions to other agencies.25 Others still call for more regulation (e.g., indecency).

Author Contact Information

Patricia Moloney Figliola

Specialist in Internet and Telecommunications
Policy
pfigliola@crs.loc.gov, 7-2508


24 See, for example, “How to Reform the FCC,” by Randolph J. May, June 21, 2004, http://news.com.com/
How+to+reform+the+FCC/2010-1071_3-5236715.html.
25 For example, under such a scenario, the FCC would no longer be responsible for reviewing and approving mergers
between companies; instead, the Department of Justice would provide anti-trust review. See, e.g., “Why the FCC
Should Die,” by Declan McCullagh, June 7, 2004, at http://news.com.com/2010-1028-5226979.html; and “Law and
Disorder in Cyberspace: Abolish the FCC and Let Common Law Rule the Telecosm,” 1997, information available at
http://www.phuber.com/huber/cl/cl.htm.
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