Order Code 97-724 E
Updated January 16, 2001
CRS Report for Congress
Received through the CRS Web
Ergonomics in the Workplace: Is it Time for An
OSHA Standard?
Edward Rappaport
Analyst in Industry Economics
Domestic Social Policy Division
Summary
Improper ergonomic design of jobs is one of the leading causes of work-related
illness, accounting for perhaps a third of employers’ costs under state workers’
compensation laws. Due to the wide variety of circumstances, however, any
comprehensive standard would probably have to be complex and costly, while scientific
understanding of the problem is not complete.
On November 14, 2000, the Occupational Safety and Health Administration
(OSHA) promulgated an ergonomics standard. It would require employers to set up
control programs for job categories where “work-related musculoskeletal disorders” are
reported. These programs would include job hazard analysis and control, medical
management of reported injuries, employee participation, training and evaluation.
After an earlier draft proposal was released in 1995, riders to the Labor Department
appropriations bills were passed preventing OSHA from issuing a standard during most
of fiscal years 1995 through 1998. Such a rider was also adopted by both chambers in
their consideration of the FY2001 bill (H.R. 4577), but the issue was unresolved in
negotiations with the White House when the Congress recessed for the elections. Since
the final standard has now been released, that issue became moot and the rider was
dropped from the bill. Opponents of the standard are pursuing other avenues, including
litigation. (This report will be updated to reflect significant congressional actions.)
A Complex Phenomenon
Ergonomics is the science of designing worksystems taking into account the “human
factors,” so as to make them efficient as well as healthful. The philosophy is one of “fitting
the job to the worker.” A particular concern, and the source of increasing numbers of
injuries, is the question of body position and motion (“kinesiology”). A wide variety of
ailments can occur when jobs entail repetitive motion, forceful exertions or awkward
postures. Indeed, according to OSHA, improper physical design of jobs is one of the
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leading causes of work-related illness. But because of the wide variety of tasks,
equipment, stresses and injuries involved, any comprehensive standard would probably
have to be complex and costly.
Ergonomics is a difficult issue because, while there is substantial evidence of a
problem, it is very complex and only partially understood. Cumulative trauma disorders
can be aggravated by non-work activities and be complicated by work and non-work
psychological factors such as stress. A host of new products and services have become
popular – such as back braces and newly designed keyboards – but there is little in the way
of scientific evidence about whether they do any good.1 The state of scientific knowledge
about ergonomics – and especially the role of non-work and psychological factors in
producing observed syndromes – has become a key issue in the debate over how OSHA
should proceed.
Even if the problem were fully understood, the wide variety of circumstances will
bedevil efforts to frame simple, cost-effective rules. What are called “ergonomic” injuries
are actually a range of distinct problems, much as “cancer” is not one but a family of
diseases. The term may cover stresses as diverse as repetitive motion, awkward postures,
contact stress (as from hammering), vibration and forceful muscular exertions.
In the debate over ergonomics, very large monetary estimates have been cited for
both the benefits of a national standard and the costs thereof. Many businesses take the
problem seriously and have extensive voluntary programs to deal with it.2 OSHA
estimates that ergonomic injuries and illnesses cost employers $20 billion in workers’
compensation claims, or one-third of their total workers’ compensation costs. Thus, the
agency contends, savings on compensation costs could largely, if not fully, offset the
employers’ costs of the new ergonomics standard, which OSHA estimates to be about $5
billion per year. Industry estimates of the rule’s costs range much higher – as high as $90
billion per year, according to the Employment Policy Foundation.3
The Bureau of Labor Statistics (BLS) reported 799 thousand lost-workday cases
during 1997 due to sprains and strains (some of which might not be considered
“ergonomic”) and another 29 thousand due to carpal tunnel syndrome (CTS) or tendinitis,
which together accounted for 45% of all lost workday injuries. While sprains and strains
are similar in severity to other types of injury (a median of 6 days away from work), CTS
1 For example, back-support belts for lifting jobs became popular in the 1980s, but no well-
controlled study of them was available until 1996. Rundle, Rhonda. Back Corsets Receive
Support in UCLA Study. Wall Street Journal, October 9, 1996. p. B1,B8. See also Oldenburg,
Don. The “Ergonomics” Boom. Washington Post, February 25, 1997. p. E5. Murphy, Kate.
What’s Correct Ergonomically? Good Question. New York Times, October 9, 1995. p. D3.
2 For example, the automotive industry has ongoing programs in cooperation with the United Auto
Workers. NUMMI, the California joint venture of General Motors and Toyota, reduced ergonomic
injuries by 73% from 1993 to 1998, and the company believes product quality has benefited.
Fernberg, Patricia. Ergonomics is Driving Quality. Occupational Hazards, May 1999. p. 79-83.
3 Details of their estimation can be found at the website: [http://www.epfnet.org].
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cases have a median loss of 25 workdays.4 However, there is some question about
whether the problem is already coming under control. While the number of reported cases
of repeated trauma injuries more than tripled to 332 thousand in the decade ending in
1994, they then backed down to 255 thousand by 1998. Labor representatives attribute
the drop to increased OSHA enforcement as well as labor-management programs in key
industries. But an industry coalition commented that the figures show that repetitive stress
injuries “are not an epidemic.”
OSHA Rulemaking
As the number of reported cases increased rapidly in the 1980s, OSHA started paying
more attention to ergonomics, relying on its general authority pending development of a
formal standard. Notable cases were brought and remedial settlements reached in the
meatpacking and automotive industries. In 1992, OSHA issued a notice of proposed
rulemaking, in 1994 a draft proposal, and in 1995 a revised draft. The 1994 proposal
received a negative reaction from major industry groups, and the National Association of
Manufacturers helped form the National Coalition on Ergonomics to oppose its adoption.
The 1995 draft was somewhat less extensive, particularly in coverage. Rather than
requiring comprehensive action by all employers, the revised approach was to have
employers first do an initial self-evaluation to identify whether certain “signal risk factors”
were present.
Although OSHA was prohibited by appropriations riders (beginning in 1995) from
issuing formal ergonomics proposals, the agency was able to continue development work,
and issued its final standard on November 14, 2000. It applies to all employers in all
industries (except construction, agriculture, railroads and maritime) and firms of all sizes.
It takes effect formally as of January 16, 2001, but most of the employers’ responsibilities
do not begin until October, 2001.
The final regulation is a program standard, meaning that employers will be required
to establish ergonomic programs in their workplaces under the general guidelines of the
standard. The specific preventive and corrective measures to be taken will come out of
those programs, rather than being mandated in detail by OSHA. Not all employers need
to establish programs. The obligation to do so is triggered if and when a work-related
“musculoskeletal disorder” (MSD) is reported, if it occurs in a job that has certain risk
factors – forceful exertions, repetition, vibration and awkward postures – playing a
significant part in each workday. (The risk factors are spelled out in a 2-page “Basic
Screening Tool.” The definition of MSDs is discussed further in this report infra.)
Whether or not a program is required, all covered employers must furnish their employees
with basic information about ergonomic injuries and how they are to be reported and dealt
with under this standard.
Upon report of an MSD, the employer must either fully control the reported
ergonomic hazard within 90 days (the “Quick Fix” option) or implement a full ergonomics
4 U.S. Department of Labor. Bureau of Labor Statistics. Lost-Worktime Injuries and Illnesses:
Characteristics, 1997. Washington: the Bureau, 1999.
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program. In either case, the employer must also take steps to prevent aggravation and
promote healing of those injuries that were reported (“MSD management”).
An ergonomics program consists of management leadership, employee participation
and training, hazard analysis and control, medical management for those suffering injuries,
and program evaluation. Hazard analysis means that problem jobs must be looked at
closely by management in consultation with affected employees “to pinpoint the cause of
the problem.” Corrective actions include (in order of preference) physical redesign of the
workstation or equipment, modification of work procedure or technique, reduction of
exposure (e.g., through job rotation), and personal protective equipment. Medical
management means referral to a qualified health care practitioner (at the employer’s
expense), compliance with the practitioner’s recommendations, and continuation of pay
and benefits during any necessary work restriction (for up to three months).
An ergonomics program may be discontinued when the risk factors for all jobs have
been reduced below the levels described in the Basic Screening Tool. Unless and until that
is achieved, the employer must continue trying to reduce the hazards to the extent feasible,
with formal reviews of progress and options at least every three years.
In the initial response to the proposed standard, the most controversial of these
provisions has been work restriction protection (WRP). This requires the employer to
maintain employees’ pay and benefits at their normal level for up to 90 days even though
he or she has to be assigned to less productive work, and to maintain 90% of pay (and full
benefits) if not able to work at all. Critics charge that WRP constitutes a substantial
expansion of workers compensation benefits without legislative authority and that, indeed,
workers compensation has always been a matter of state legislation. OSHA contends that
it has sufficient authority and that a number of previous health standards have included
such provisions. The agency says that WRP is especially needed for this standard because
so much depends on employees reporting their injuries. Without WRP, they might fear
being laid off without pay or with relatively meager workers compensation benefits.
The scope of the rule – which employers and which jobs require action – does depend
to a great extent on the triggering event of a work-related MSD. Turning, then, to its
definition, an MSD is a disorder of the soft tissues associated with the skeleton, and that
is caused by cumulative trauma (also known as repetitive stress). The definition in
OSHA’s standard explicitly excludes injuries caused by single events, such as trips and
falls. To constitute a “MSD incident,” the injury must be serious enough to require
medical treatment beyond first aid, or to have “signs or symptoms” that last more than
seven consecutive days. Finally, “work-related” means that “exposure in the workplace
caused or contributed to an MSD or significantly aggravated a pre-existing MSD.” (Note
also that action need not be taken unless the employee reporting the injury is in a job that
routinely involves exposure to the risk factors spelled out in the Basic Screening Tool.)
Since key responsibilities under the rule are triggered by the reporting of one MSD,
there is something of a stochastic (random) element to its scope. Large establishments
with ergonomically problematic jobs will probably have to start corrective programs fairly
soon after the rule goes into effect, while small establishments with less hazardous jobs
may go years without such responsibilities. However, this is not a hard and fast rule, but
will depend on when and where MSDs are reported. The stochastic element will play a
further role in the case of the Quick Fix. The employer may use that option only if there
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have been no more than one incident reported in a job, and two in the establishment, over
the preceding 18 months. In short, smaller employers are more likely to “luck out” of
some responsibilities, at least for periods, but this is not assured.
Opposition to the OSHA Standard
Riders to Labor Department appropriations bills prohibited OSHA from issuing a
proposed or final standard on ergonomics during FY1995, 1996 and 1998. (In a close
floor vote, the rider proposed for FY1997 was deleted.)
By 1997, the argument that scientific knowledge of ergonomics was inadequate for
rulemaking had come to the fore. Specifically, many Members proposed that further work
on the rulemaking should be suspended until independent research institutions could report
on the state of scientific knowledge. It was argued that an independent, expert review was
needed because OSHA had shown bias in its interpretation of available studies.
Meanwhile, a couple of governmental reviews of the scientific literature were published.
The National Institute for Occupational Safety and Health (NIOSH, a research agency in
the Department of Health and Human Services) released its extensive review of the
literature in July, 1997.5 In October, 1998, the National Academy of Sciences (NAS)
issued a report summarizing the results of a 2-day workshop.6 Basically, both reports
found a significant statistical link between workplace exposures and musculoskeletal
disorders, but also noted that the exact causative factors and mechanisms are not
understood. For example, it is recognized that non-work activities may interact with work
exposures to aggravate symptoms, so that separating the effects of each is problematic.
The NAS workshop had been funded by a special appropriation of about $500
thousand. For FY1999, the Congress allocated another $890 thousand for a more
thorough review of the literature by the NAS, although OSHA’s rulemaking activity was
allowed to proceed before the results are available (expected in early 2001). Stand-alone
measures, H.R. 987 (Blunt) and S. 1070 (Bond), were introduced in the 106th Congress,
to prohibit OSHA from issuing an ergonomics rule before the NAS completes its “peer-
reviewed scientific study.” H.R. 987 was passed by the House in August, 1999 by a vote
of 217-209.7 On November 23, 1999 – shortly after the Congress recessed without further
action on these measures – OSHA issued its draft standard and expressed the intention of
finalizing the rule by the end of 2000.
In June, 2000 opponents were able to get a restrictive rider attached to Labor’s
appropriation bill (H.R. 4577) in both chambers, which would prohibit issuance of a final
5 Bernard, Bruce, ed. Musculoskeletal Disorders (MSDs) and Workplace Factors. Available via
World Wide Web at: [http://www.cdc.gov/niosh/ergosci1.html].
6 Sandler, Howard. Evaluating the Science of Ergonomics. Occupational Health, November
1998. p. 73-74. The NAS report, Work-Related Musculoskeletal Disorders: A Review of the
Evidence, is available at the Academy website: [www.nas.edu].
7 Debate in Congressional Record of August 3, 1999. pp. H6901-H6927. The Senate took up
a similar measure (a rider to an appropriation), but it was withdrawn in the face of a threatened
filibuster. Congressional Record, October 7, 1999. pp. S12,159-12,176.
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rule through FY2001.8 The White House threatened to veto the bill because of this
provision, among other issues, and the issue remained unresolved when Congress recessed
for the elections. During that recess, on November 14, OSHA issued the final rule. (The
provision was dropped when the conference report was filed in December, as issuance of
the rule had occurred by then.)
Although the ergonomics rule may now appear to be a fait accompli, opponents
could modify or overturn it in various forums, which happen to correspond to each of the
three branches of government. The judicial branch became involved even before the final
rule was issued, as two industry groups filed suit in the U.S. Court of Appeals for the
District of Columbia. These suits argue variously that the standard exceeds OSHA’s
authority, that the agency did not follow proper procedure, and that the standard is vague,
incomprehensible, and not based on sound medical science or economic analysis.
The Congress could revoke the standard through the Congressional Review Act
(CRA). Although it takes effect on January 16, 2000, under the CRA, Congress has 60
days of session (probably extending, in this case, through February, 2001) in which to
consider passing a joint resolution of disapproval.9
Finally, the new Administration could revise or revoke the standard. However,
revoking a rule would probably necessitate a new rulemaking, complete with a new record
of evidence and analysis at least as thorough as that required to issue a rule. According
to principles spelled out by the Supreme Court in the airbag case (Motor Vehicle
Manufacturers v. State Farm, 463 U.S. 29 (1983)), an agency “changing its course by
rescinding a rule is obligated to supply a reasoned analysis for the change beyond that
which may be required when the agency does not act in the first instance.”
8 The House provision, authored by Ms. Northup, was adopted by the Appropriations Committee
and upheld in a floor vote June 8, 2000 on Mr. Traficant’s motion to strike (debate at
Congressional Record pages H4094-4104). The Senate amendment, authored by Mr. Enzi, was
added on the floor on June 22 (debate at pages S5590-5609, 5629-35 and 5641-5646).
9 The time constraints are actually more complicated than described here. The CRA is codified at
5 U.S.C. Sections 801-808.